Alan Brown
Alan Brown at Five Star Chevrolet
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Alan Brown

General Manager

Five Star Chevrolet

1735 SOUTH I-35E
Carrollton, TX 75006

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4.9
66 Reviews
4.9

66 Reviews

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66 Reviews of Alan Brown

April 11, 2024

Dealership Rating
Employee Rating

Great dealership awesome service the best place to buy a car or truck and to get it serviced come to five star Chevy in Carrollton you won’t be disappointed! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Five Star Chevrolet responded

Chris, Thank you for sharing your positive visits with Five Star Chevrolet! It's fantastic to hear that you had such a great experience with both buying and servicing your vehicle with us. Word-of-mouth recommendations like yours are invaluable, and we are grateful. When you have future needs, we will look forward to hearing from you at 972-389-6700. Sincerely, Alan Brown, General Manager

March 17, 2024

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The best rep I’ve had the pleasure of dealing with! From the first phone call, he listened to what I wanted and gave me the best options for my budget. I never felt pressured, and he answered all my qu More

by Breanna
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Lloyd Facen, Lee Nolen

Mar 18, 2024

Five Star Chevrolet responded

Breanna, We are so happy you shopped at Five Star Chevrolet! Thank you for rating our buying processses. Lloyd is a very seasoned consultant and remains available to you at 972-389-6700. Call any time you need vehicle advice. Enjoy your ride! Best regards, Alan Brown, General Manager

February 29, 2024

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Great experience. Staff was helpful without being pushy from the very first visit to website throughout dealership experience.Would recommend More

by akf02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lee Nolen , Jacob B

Mar 01, 2024

Five Star Chevrolet responded

akf02, Thank you for shopping at Five Star Chevrolet. Our staff continues to be focused on you and your ownership experience. Reach us at 972-389-6700 with technical or care questions. We are here for you. Best regards, Alan Brown, General Manager

December 26, 2023

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Employee Rating

I was looking to downsize from my F250, which had been totaled in an accident. Lloyd made the shopping experience amazing. He knew his product line, listened to my needs, and made the whole experience eas More

by DGorsky1965
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 27, 2023

Five Star Chevrolet responded

DGorsky1965, Thank you for choosing Five Star Chevrolet. Lloyd and our staff truly value your business. If you have any questions or need further assistance, please don't hesitate to reach out to 972-389-6700. We are here to serve you and look forward to being your go-to dealership for all your automotive needs. Enjoy your new vehicle. Best regards, Alan Brown, General Manager

December 15, 2023

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Always excellent service at 5* Chevrolet, service & sales. Especially Amanda in Service and Lloyd in Sales! More

by kent_anita
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2023

Five Star Chevrolet responded

Thank you, Anita, for your loyalty and support of Five Star Chevrolet. We appreciate this recognition of our staff and we look forward to hearing from you in the future at 972-389-6700. We value the opportunity to help you enjoy your vehicle. Best regards, Chris Selbach, Service Director

November 28, 2023

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Employee Rating

Five Star Chevrolet takes care of the customer and the vehicle providing a level of trust that is very difficult to find now days! More

by Kharri6484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2023

Five Star Chevrolet responded

Kharri6484, We appreciate the opportunity to help with your vehicle's care at Five Star Chevrolets. Between visits, reach our service staff at 972-389-6700. We are here to share our knowledge and advice. Thank you, Chris Selbach, Service Director

November 24, 2023

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Very accommodating, caring, courteous, kind and always glad to help in any way they can. More

by cherylmg0326
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joe Harrell

Nov 25, 2023

Five Star Chevrolet responded

Cheryl, At Five Star Chevrolet, we strive to make every customer's experience as seamless and enjoyable as possible. Your trust in us is greatly appreciated, and we are thrilled to have had the opportunity to serve you. Congratulations on your new vehicle, and in the future don't hesitate to contact us at 972-389-6700 with questions. We are here to assist you whenever you require our services. Thank you, Alan Brown, General Manager

October 20, 2023

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Employee Rating

The dealership is always top notch the service advisor are great good communication and speedy service More

by ktoddpuckett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Withem, Amanda Agosto

Oct 21, 2023

Five Star Chevrolet responded

Ktoddpuckett, At Five Star Chevrolet, we're committed to providing you with a positive experience. It is great to know our service team succeeded in meeting your expectations. Call us again at 972-389-6700 when you need our vehicle care advice. We are here to help in any way we can. Thank you, Chris Selbach, Service Director

August 08, 2023

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Employee Rating

Great inventory and great customer experience. Enjoyed the entire shopping experience. Finance guy was not high pressure. Sales was smooth and we could drive anything we wanted. More

by Chad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 08, 2023

Five Star Chevrolet responded

Thank you, Chad, for taking the time to share your feedback, We are grateful to serve you at Five Star Chevrolet and we look forward to helping you enjoy your new vehicle. Call on us at 972-389-6700 with questions at any time. Congratulations on your purchase and let us know when you need our vehicle knowledge. Thanks again, Alan Brown, General Manager

July 06, 2023

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Employee Rating

Bryce was amazing! Communicated effectively and it was completed and washed very quickly! I applaud the whole team on making this a great visit! More

by Jdp1890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2023

Five Star Chevrolet responded

Hello Jpg1890, How wonderful to see so many of the Five Star Chevrolet staff on your list for recognition. We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. It's customers like you who make our job truly rewarding. It will be great to hear from you in the future at 972-389-6700. Best Regards, Chris Selbach, Service Director

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