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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
578 Reviews

578 Reviews of Five Star Chevrolet - Service Center

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October 28, 2020

Great dealership. Great employees.I work at the Great dealership. Great employees. I work at the dealership and was having my car serviced. It was done promptly and quickly and my car seems to be r More

by pnonan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Ambukka
Oct 28, 2020 -

Five Star Chevrolet responded

Thank you for choosing Five Star Chevrolet for your vehicle's care, pnonan! We are excited to have you on our satisfied customer list and we intend to keep you there! Please reach out to Luis or me at 972-389-6700 anytime. You are a valued customer at our dealership. Take Care, Joe Marchbanks, Service Director

October 26, 2020

Amazing Staff. I always feel like a valued customer. I would recommend this Five Star Chevy location to all my friends and family. First class experience every time. More

by Alan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin, Humberto Luna
Oct 27, 2020 -

Five Star Chevrolet responded

Thank you, Alan, for your recommendation of the service team at Five Star Chevrolet. It is our goal to be your first and only call when you need vehicle maintenance. Your automotive questions are always welcomed at 972-389-6700. We look forward to serving you again. Best Regards, Joe Marchbanks, Service Director

October 26, 2020

Great service experience! Joe Marchbanks and team really took care of my Truck. I would defiantly recommend Five Star Chevrolet for any and all of vehicle needs. More

by Seanojohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin, Joe Marchbanks, Humberto Luna
Oct 27, 2020 -

Five Star Chevrolet responded

Thank you, Seanojohnson, for rating your visit to Five Star Chevrolet. Your driving safety and comfort are a priority with our service team. Please reach out to us at 972-389-6700 any time you have care concerns. We will be ready to help! Take Care, Joe Marchbanks, Service Director

October 07, 2020

Loved my service. Ryan helped me tremendously with my truck up. Great service will definitely be going back again because of his service and communication. More

by Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Knowles
Oct 08, 2020 -

Five Star Chevrolet responded

Hello Thomas, Ryan and the service team at Five Star Chevrolet look forward to helping with your vehicle's care when you need it. Please stay in touch at 972-389-6700. We are always happy to share our automotive knowledge. Thank you, Joe Marchbanks, Service Director

September 24, 2020

Great customer service and follow up. The vehicle was ready ahead of time and always is. Everything is up front. From the advisors to the other staff, always great More

by Scott-greer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Five Star Chevrolet responded

Hello Scott, You are a valued customer at Five Star Chevrolet! Amanda, Rosa, and our service team want to continue sharing its vehicle care knowledge anytime you have concerns. Please stay in touch at 972-389-6700. Safe travels, Joe Marchbanks, Service Director

September 20, 2020

Ryan in Services Department was phenomenal in helping me with getting a new key fob working for my Trailblazer. Definitely ask for him if you need to have a new key fob programmed. More

by cmt860
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Knowles
Sep 21, 2020 -

Five Star Chevrolet responded

Hello cmt860! It was our pleasure to help with your key fob issue at Five Star Chevrolet. Ryan and I remain available for additional questions at 972-389-6700. We look forward to helping you again. Thank you, Joe Marchbanks, Service Director

September 19, 2020

Very fast service. Ryan was very nice and easy to work with. The service at Five Star Chevrolet has definitely improved in the last several months. More

by agmolina97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Knowles
Sep 21, 2020 -

Five Star Chevrolet responded

Thank you, agmolina97, for taking the time to review your recent visit to Five Star Chevrolet. We appreciate the opportunity to care for your vehicle. Please reach out to Ryan or me at 972-389-6700 when you have future care needs. We look forward to providing you excellent service. Take Care, Joe Marchbanks, Service Director

September 18, 2020

I appreciate Ryan on the follow up and concern about my satisfaction as well about my car. Im sure I will be visiting next time More

by Kaydee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 18, 2020 -

Five Star Chevrolet responded

Kaydee, Your satisfaction is one of our top goals at Five Star Chevrolet. Ryan and I welcome any automotive questions at 972-389-6700. We want to keep you informed about the care of your vehicle, so we look forward to hearing from you again. Thank you, Joe Marchbanks, Service Director

September 11, 2020

Amanda Yarbro is one of the best in customer service! She always keeps me informed on the status of my car. She values my time and always works very efficiently to get me in and out in the shortest amo More

by ZR1fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2020 -

Five Star Chevrolet responded

Thank you, ZR1fan, Amanda is one of the best when it comes to customer satisfaction and the goal is always to keep you informed about the care of your vehicle. Reach out to us at 972-389-6700. Let's make this your best driving experience together. Thank you, Joe Marchbanks, Service Director

September 04, 2020

Ryan Knowles and Sam Pack Chevy did a superb job working to get a reduced cost for the repair work on my 2017 Tahoe. Great communication with him and a very positive attitude to get things done. Thank you a More

by BSett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Knowles
Sep 04, 2020 -

Five Star Chevrolet responded

Hello BSett, We appreciate the opportunity to help with your vehicle care needs at Five Star Chevrolet. Working efficiently and with your best interests in mind, we hope to work with you again. Please stay in touch with Ryan or me at 972-389-6700. We are happy to help. Thank you, Joe Marchbanks, Service Director

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