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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
573 Reviews

573 Reviews of Five Star Chevrolet - Service Center

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February 17, 2020

Amanda Yarbro their best service technician! She does not stop moving and is ALWAYS friendly. She treats every customer like a millionaire and I Love being able to recommend family to this dealership, all be More

by gabe1788
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Marchbanks
Feb 18, 2020 -

Five Star Chevrolet responded

Thank you, gabe1788, for your commitment to Five Star Chevrolet. Your loyalty to both our sales and service team is greatly appreciated. When we can help again, please give us a call at 972-389-6700. It is great to receive your kind words and we look forward to being your auto dealer for years to come. Best Regards, Joe Marchbanks, Service Director

February 09, 2020

Having bought my vehicle at this outlet I have a high expectation for the support services being equal to the the service I got when I got my vehicle today I was pleased thank you More

by mathew.baptiste
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karina Najera
Feb 10, 2020 -

Five Star Chevrolet responded

Hello mathew.baptiste, Your complete satisfaction is always the goal when you visit Five Star Chevrolet and your review is appreciated. I would like to assure you a five-star experience when you return to the dealership and ask that you ask for me. I can also be reached at jmarchbanks@sampack.com or 972-389-6700. The goal is to continue serving you for years to come. Thank you, Joe Marchbanks, Service Manager

February 09, 2020

Always treated as the most important customer! I can’t imagine taking my Chev products anywhere else. Amanda was able to get my blazer in on a last minute battery change. The price was less than a silly More

by Bryan
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Marchbanks
Feb 10, 2020 -

Five Star Chevrolet responded

Hello Bryan, We are excited to hear you find the service at Five Star Chevrolet exceptional. Amanda and I are always available at 972-389-6700 between visits to answer any additional maintenance concerns. Our goal is to share our Chevy knowledge so that you fully enjoy your Blazer. Thank you for making us your service center. Best Regards, Joe Marchbanks, Service Manager

February 06, 2020

The service Team has now worked on my Corvette and my Volkswagen. They invited me to bring any vehicle in for service. Highly recommend this dealership, truly first class More

by AB
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Marchbanks, Jonathan Torres
Feb 06, 2020 -

Five Star Chevrolet responded

Thank you, AB, for the opportunity to service your vehicles at Five Star Chevrolet. We appreciate the opportunity to provide your vehicle care and our advisors and tech are available at 972-389-6700 when you have additional automotive concerns. Please stay in touch so that we can keep your cars well maintained. Thanks again, Joe Marchbanks, Service Manager

January 30, 2020

Best service ever. Jonathan was extremely professional and kind. He explained what they were going to do and I was done in less than an hour. I do wish the car wash had been working. More

by tlfitz
Recommend Dealer
Yes
Employees Worked With
Michael Leatherwood, Jonathan Torres
Jan 31, 2020 -

Five Star Chevrolet responded

Hello tlfitz! Thank you for visiting the service center at Five Star Chevrolet. We invite you back for a car wash at your convenience. Please let us know when to expect you at 972-389-6700. We value your business and look forward to seeing you again. Safe Travels, Joe Marchbank, Service Manager

January 29, 2020

I went to Five Star Chevy for an alignment and to have the tires replaced on my Tahoe. The price was good, the work was done correctly, and the vehicle was ready when promised!!! More

by M Grier
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Marchbanks
Jan 29, 2020 -

Five Star Chevrolet responded

Thank you, M Grier, for sharing your feedback after visiting the service center at Five Star Chevrolet. It is important to our team that we fully communicate the care of your vehicle and we look to continue serving you when you call us at 972-389-6700. Safe travels and please stay in touch. Best Regards, Joe Marchbanks, Service Manager

January 23, 2020

Great service!!! Have taken care of my concerns and issues timely! Won’t go any where else. Great people and service at Five Star Chevrolet. More

by Pattyfannin
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2020 -

Five Star Chevrolet responded

Thank you for visiting the service center at Five Star Chevrolet, Patty! It is important to our advisors and technicians that we keep your vehicle running well and you safe behind its wheel. We look forward to continuing to share our vehicle knowledge with you when you call us at 972-389-6700. Please stay in touch! Thanks again, Joe Marchbanks, Service Manager

January 23, 2020

Wonderful service! Amanda was a pleasure to work with. Service done in a very timely manner. The waiting area was nice with water and coffee. More

by Danabmize
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2020 -

Five Star Chevrolet responded

Thank you, Danabmize, for recognizing Amanda's efforts to care for you and your vehicle during your visit to Five Star Chevrolet. It is our goal to keep you fully informed about the care of your vehicle. Please let Amanda or me know when you have additional concerns at 972-389-6700. We hope to see you again. Safe travels, Joe Marchbanks, Service Manager

January 22, 2020

Amanda was amazing. She set up my appointment, took care of transportation back to work for me and communicated the recall repair completely. Thank you More

by Jwarren
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Five Star Chevrolet responded

Thank you, Jwarren, for choosing the service center at Five Star Chevrolet. Providing you with quality customer and vehicle care is a priority for Amanda and our team. Call us anytime we can help again at 972-389-6700. We look forward to continuing to be your auto center. Take Care, Joe Marchbanks, Service Director

January 11, 2020

The people here have a sense of humor and a drive to want to take care of me. They always go above and beyond with there service. More

by Ken
Recommend Dealer
Yes
Employees Worked With
Jeff Mauldin
Jan 13, 2020 -

Five Star Chevrolet responded

Hello Ken, Your loyalty to Five Star Chevrolet is very much appreciated. Jeff and I are determined to continue serving you with exceptional care. Please call either of us at 972-389-6700. Our goal is to be your service center for many years. Thank you very much for sharing, Joe Marchbanks, Service Manager

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