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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
578 Reviews

578 Reviews of Five Star Chevrolet - Service Center

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October 24, 2019

Fritchie Bee was extremely caring pleasant. Easy to communicate what I needed. My car was finished in slotted time or before. Bee told me. She was prompt in c More

by Fritchie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2019 -

Five Star Chevrolet responded

Thank you, Fritchie, for recognizing Bee and her efforts to make your visit to the service center at Five Star Chevrolet a good one. Please stay in touch with us at 972-389-6700. We want to make certain you are comfortable with the maintenance of your vehicle. Take Care, Joe Marchbanks, Service Manager

October 23, 2019

Awesome service every time. Ive purchase two vehicles from this dealership the service is Awesome. Every time I've had to return for any reason I was help beyond belief as far as More

by Bfaith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leatherwood
Oct 24, 2019 -

Five Star Chevrolet responded

Hello Bfaith! Everyone at Five Star Chevrolet is thankful for your second purchase and your continued business in our service center, too. Customer care is a pillar of our system and we thank you for recognizing our efforts. Anytime we can help between visits, we welcome your calls to 972-389-6700. Thank you very much, Michael Leatherwood, Customer Relations Manager

October 23, 2019

Service Always professional. Easy to schedule service time. Fair price on services. Reliable. Courteous and up front. Vehicle was washed and vacuumed ready More

by BL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lydell Carr, Jeff Mauldin
Oct 23, 2019 -

Five Star Chevrolet responded

Hello BL! It is great to receive your recognition for the service team at Five Star Chevrolet. Whenever you have maintenance questions, Jeff, Lydell, and I are available at 972-389-6700. Keeping your vehicle well cared for is the goal. Thank you, Joe Marchbanks, Service Manager

October 23, 2019

Quick, easy and friendly Everyone was kind and informative above and beyond. Great people and service. Very happy with everything they did. Cleaned my car and topped everythin More

by Jojoncth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorinda Mao
Oct 24, 2019 -

Five Star Chevrolet responded

Hello Jojoncth, The goal at Five Star Chevrolet is to send our customers on their way happy and content with the service they received. Thank you for acknowledging the efforts of our service team. We are available at 972-389-6700 to continue sharing our vehicle care information. Call us anytime you have concerns. We appreciate you, Joe Marchbanks, Service Manager

October 19, 2019

Great service Your sales and service team is awesome!!! Everyone there is very helpful and very nice. I will definitely purchase more vehicles from 5 Star Chevrolet More

by Millie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Kellough, Jeff Mauldin
Oct 21, 2019 -

Five Star Chevrolet responded

Hello Millie, thank you for your loyalty to Five Star Chevrolet. Knowing that you are a satisfied customer most certainly is the goal with our sales and service staff! Reach out to us at 972-389-6700 between visits so that we can continue providing you exceptional customer and vehicle care. Thank you again, Michael Leatherwood, Customer Relations Manager

October 05, 2019

Great Service today for recall update on parts on order for repairs to be done immediately for vehicle safety on the road now I'm happy More

by Trax LT
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2019 -

Five Star Chevrolet responded

Thank you, Trax LT, for taking the time to share your service visit at Five Star Chevrolet! Our goal is to help with the maintenance of your vehicle with efficiency to keep you safely on the road. Call us at 972-389-6700 any time you have vehicle concerns. We appreciate you, Joe Marchbanks, Service Manager

September 29, 2019

Top notch service These guys went out of their way to serve me and it was great. I highly Recommend them and will be going back. They even washed my truck! More

by Finkster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Marchbanks, Johnny Mendoza
Sep 29, 2019 -

Five Star Chevrolet responded

Thank you, Finkster, for choosing Five Star Chevrolet for the service of your truck. We would love to hear from you anytime you have vehicle care concerns at 972-389-6700. Knowing you are having a safe and comfortable driving experience is the priority. Take Care, Joe Marchbanks, Service Manager

September 28, 2019

Buen servicio y rápido buena experiencia acogedora salas de espera hablar con los service advisor Fue genial ellos saben interpretar todo lo que se les estaba expli More

by Angel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2019 -

Five Star Chevrolet responded

Gracias Angel por elegir Five Star Chevrolet para las reparaciones de tu vehículo. Nuestro objetivo es mantenerlo seguro en las carreteras. Llámenos en cualquier momento al 972-389-6700 cuando tenga inquietudes automotrices. Cuídate, Joe Marchbanks, Gerente de Servicio

September 23, 2019

Very satisfied Everyone that I came in contact with was friendly, courteous ,professional, And went the extra mile to take care of my needs I am very satisfied with More

by KooL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Umanzor
Sep 24, 2019 -

Five Star Chevrolet responded

Hello! It is great to have had you into our service center at Five Star Chevrolet. We invite you to call us any time at 972-389-6700 when you have concerns about your vehicle. We look forward to serving all of your auto needs in an efficient and timely manner. Thank you for your review, Joe Marchbanks, Service Manager

September 18, 2019

5 star treatment I love coming to this dealership, everyone is so friendly. Today I was helped by CT, who has only worked there for 2 days. he was extremely attentive More

by CMartindale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CT Sutton
Sep 18, 2019 -

Five Star Chevrolet responded

Hello CMartindale, We love having you stop by Five Star Chevrolet for all of your vehicle concerns! It is great to hear CT served you with his knowledge and helped you understand more about your vehicle care. Any time you have repair or maintenance concerns we look forward to hearing from you at 972-389-6700. Thank you, Joe Marchbanks, Service Manager

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