Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Five Star Chrysler Dodge Jeep Ram Warner Robins
Warner Robins, GA
655 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 655 reviews
February 21, 2018
Very Unprofessional / out to steal your money Glad to be gone from this dealership without having given them a dollar of hard earned money. After getting my car appraised to trade in, I was offere Glad to be gone from this dealership without having given them a dollar of hard earned money. After getting my car appraised to trade in, I was offered lower than any other dealership I went to to look at cars...by at least three thousand dollars. Then they say they are going to work with you on price and when you show them a dealer down the road thats selling the same car online for $5,000 cheaper, they say they will buy you steak dinners etc if you come back showing you bought it at that price. I guess this dealer does not like to sell cars. I'll be back for my steak dinner with thousands of dollars in my pocket and the same car. Oh and if you're not going to buy a car that day, don't count on anything they tell you when they scheme up ways to get you to come back and buy their vehicle. Even if they write out a quote that looks decent on paper, when you ask to take it with you they say oh no you dont need it, we will do better than that when you get back. Well that was a lie, you wont see anything close to what they quoted you. Overall terrible experience and after visiting over 10 dealerships and buying multiple cars in my life, this was by far the worst experience. More
by Nickfitz816
Employees Worked With
Carlos Johnson and red head sales manager
January 26, 2018
Outstanding service Malena was excellent for being a new hire. She asked the right questions and got me into the vehicle and color that was right for me. I found out that Malena was excellent for being a new hire. She asked the right questions and got me into the vehicle and color that was right for me. I found out that I was her first sale at the dealership. She was outstanding and I will recommend her to my friends who are looking to buy a vehicle. More
by Bgeist
Employees Worked With
Malena Snellgrove
January 25, 2018
Great experience from great people. The sales staff is very friendly and helpful. The pricing was fair for the vehicle we bought. If you're looking for a new car, go by 5-Star and see Ca The sales staff is very friendly and helpful. The pricing was fair for the vehicle we bought. If you're looking for a new car, go by 5-Star and see Carlos Nelson. He'll do you right. More
by Russell Schol
Employees Worked With
Carlos Nelson
January 12, 2018
Great help from great people Walked into the dealership and met with Carlos and Robert. They both were professional and extremely helpful. Great dealership would recommend to anyo Walked into the dealership and met with Carlos and Robert. They both were professional and extremely helpful. Great dealership would recommend to anyone and everyone More
by Carterjff
Employees Worked With
Robert Peters, Carlos Nelson
January 10, 2018
Seeing about potential new or used vehicle. Darryl was very professional, sufficient and pleasant to work with. He listened to my questions and provided excellent feedback to assist me as needed Darryl was very professional, sufficient and pleasant to work with. He listened to my questions and provided excellent feedback to assist me as needed. I appreciate his information provided. More
by Kenneth Card
Employees Worked With
Darryl Burnley
December 31, 2017
A great day My is Larry I had a great time at five Star came home with ram pick up and a Fiat think you Carlos Nelson ,Richard Smith My is Larry I had a great time at five Star came home with ram pick up and a Fiat think you Carlos Nelson ,Richard Smith More
by Ldogg1966
Employees Worked With
Richard Smith, Carlos Nelson
November 21, 2017
Sales people I have had it with Five Star dodge in Warner Robins... This referral fee is a complete JOKE... My daughter, myself and her friend was supposed to get I have had it with Five Star dodge in Warner Robins... This referral fee is a complete JOKE... My daughter, myself and her friend was supposed to get a 200 dollar referral fee from back in JULY... It's NOVEMBER.... So between my salesman, the finance manager Brandon Hardison and Joy, the person who is supposed to write the check, do you think this has happened? xxxx NO..... I have been buying vehicles from there for years..... NEVER AGAIN, WON'T EVEN REFER ANYONE THERE..... I have spoke to managers and NOTHING has happened, they say they will call back but never do..... This place is absoulty ridiculous. Management does not even care... Not to mention that Brandon added a list of things to my daughter's car abd NEVER NOT ONCE DID HE DISCUSS THIS WITG HER..... ONLY OUT FOR THE MONEY.....NEVER AGAIN WILL I DEAL WITH THIS PLACE AGAIN....... Im sure I still wont get a phone call concerning this...... Brandie 478-957-2501 More
by Brandie Bolt
Employees Worked With
Jeremy Coleman, Brandon Hardison
October 28, 2017
Horrible after the sale Great buying experience but after that the service and finance department are horrible. The service department is a 4 hour wait, the finance departme Great buying experience but after that the service and finance department are horrible. The service department is a 4 hour wait, the finance department wont return calls or help with and service contacts.. I would not recommend this dealership to anyone that doesn't live right next door so that you can spend a lot of time over there trying to get results. More
by disatisfied
Employees Worked With
Andrew Carter
October 24, 2017
My new Ram 1500 We had been to several other dealerships that day, and we were tired, but Ahmad and Randy at 5Star made our day. Ahmad presented exactly what we were We had been to several other dealerships that day, and we were tired, but Ahmad and Randy at 5Star made our day. Ahmad presented exactly what we were looking for, talked us through our test drive, and Randy got us the price we wanted to pay. They took great care of us and earned or trust and our business! More
by BeaaringMan
Employees Worked With
Ahmad Cason: 10stars , Randy Burkey
August 28, 2017
finding the right car A couple of days ago i stopped at the five star dealership in Warner Robins, Ga. to look at cars. I had several in mind and Martin Keefe a sales rep h A couple of days ago i stopped at the five star dealership in Warner Robins, Ga. to look at cars. I had several in mind and Martin Keefe a sales rep helped me. He was very polite upbeat and helpful. He was not pushy at all. He listened to what i wanted and showed me a couple of cars but I wasn't sure of the make or model i wanted. I gave him several car models i wanted to test drive and he said he would try to find several for me to look at and if he couldn't find or get the car I wanted that he would set up appointments for me to look at the cars with their other dealerships near by. He spent about 45 minutes with me and said he would call when he found something i might be interested in. Well, he called today and said he was just checking in with me, that he had not found anything yet but was expecting some new cars in and that the 2018 models would be in next month sometime. This is my first experience with a car salesman that actually listen to what i wanted and not trying to sell me something they just had on the lot. I am impressed with Martin Keefe. He was professional and knew details on several makes and models to include other non Chrysler products. He was a delight to work with and i look forward to seeing Martin Keefe again for purchasing my new car. I am in no rush and Martin is not rushing me and looking for my perfect car. So glad he was my sales person. If you are looking for someone who cares about what you want and not someone who is just selling you something that may not be the perfect car for you, you should ask for Martin Keefe. He's honest, dedicated and will search to find the right car or vehicle for you and if he can't find it he will help you build the car of your dreams. call Martin Keefe you will be glad you did. He's great and I can't say enough good things about him. More
by cynthia
Employees Worked With
Martin Keefe
