Five Star Chrysler Dodge Jeep Ram Warner Robins

AWFUL! No intergrity! Jessic J. Jessic J. Feb 23, 2016 This place is HORRIBLE! They will lie to you just to make a sale! I purchased a brand new 2014 Challenger in 2014 Jessic J. Jessic J. Feb 23, 2016 This place is HORRIBLE! They will lie to you just to make a sale! I purchased a brand new 2014 Challenger in 2014. When I went to the dealership I was already approved for a loan. In too, my ONLY requirements was for my car to have built in navigation and the color to be white. The salesman told me they didn't have any white cars and couldn't order any, so I settled for one of their gray anniversary challengers. However it still did not have a navigation installed. So the dealership made a promise they would install the navigation as an added on feature. During the purchase I deliberately told him to NOT run my credit since I was already approved. However, the next day I received inquires on my credit report from 7 different loan companies. I complained to the manager, it did not help! After MONTHS, I FINALLY received my CD player with the navigation after making numerous trips to the dealership. Now only after a year, the entire radio system stops working. I again make numerous trips speaking with the salesman who had it installed, he states the man whom installed it no longer works for the company! So he refers me to the manager. He then refers me to a audio store. They run some tests and determines the radio system is not working anymore. In too, they tell me the radio system was very cheap. I return back to the dealership, the manager then tells me that they are unable to replace the CD player because I have over 36K miles on my car! WTH! So then I say what about the original one? He can't replace it with that either because they don't have any radio systems there! So it's a Dodge dealership, but I can't the original one nor a replaced one for the faulty one YOUR dealership installed? I will NEVER return to this dealership or recommend it to anyone! More

Awsome Dealer I recommend this dealer to anyone and if you go you need to deal with Zack he is straight forward and honest. I got the one I went in to see he didn't I recommend this dealer to anyone and if you go you need to deal with Zack he is straight forward and honest. I got the one I went in to see he didn't try to sell me something I didn't want. Very good experience. More

Dodge 2500 Sales woman was awesome, Best sales person there. talk to Candy she hook you up with a deal. great deal on my new truck. Remember see Candy!!!!! Sales woman was awesome, Best sales person there. talk to Candy she hook you up with a deal. great deal on my new truck. Remember see Candy!!!!! More

AWESOME EXPERIENCE!!!!!!!!!!!!!!!!!!! I just purchased a 2014 Jeep Cherokee Limited from Five Star Dodge. Thomas and Randy were both very helpful in finding me the perfect SUV. Thomas wa I just purchased a 2014 Jeep Cherokee Limited from Five Star Dodge. Thomas and Randy were both very helpful in finding me the perfect SUV. Thomas was friendly and I never felt pressured in any way. The total experience was AWESOME!!!!! I love my Jeep and am so happy that I chose to give Five Star a chance. I will do business with them again and highly recommend Thomas and Randy to anyone looking to purchase a car. More

Great experience Thomas helped me get the jeep I wanted at the right price. He even remembered details about my family and personalized every interaction. I couldn't b Thomas helped me get the jeep I wanted at the right price. He even remembered details about my family and personalized every interaction. I couldn't be happier with the purchase. More

Worst Dealership ever delt with. This is by far the worst dealership I have ever dealt with. I tell all my friends to NEVER buy a vehicle from them. Once they get you to buy the car This is by far the worst dealership I have ever dealt with. I tell all my friends to NEVER buy a vehicle from them. Once they get you to buy the car, customer service goes down the drain. If they promise you anything please be aware that as soon as it comes time to sign the paper work all the sudden they can know longer honor that. Flat out lie to you !!! Had to take the car back for service and have kept it for days with every excuse why the part is not in and why its not fixed. So very frustrating. We will never do business with them for service or to purchase another vehicle again. Very dishonest . They will suck you in with all kinds of promises then turn around and lie !!! So very sad that people are this way !!! More

Postive Experience!!! The car purchasing experience is not something that I enjoy. However that being said, my experience with salesman Frank "the Tank" Graves was exceptio The car purchasing experience is not something that I enjoy. However that being said, my experience with salesman Frank "the Tank" Graves was exceptional. Frank went out of his way to get me into the vehicle that was going to work for myself and family on the most important levels. He was kind enough to respond to a question that I had the next day (his day off) in a timely manner the same day. My experience with Frank is that he goes out of his way to do the right thing for the customer and deal with each person in a straight forward and honest way. He is a refreshing change. Thank you Frank....five stars for you!! More

Crooks, and liars Promised me n writing to 1 price then denied that price when I showed up. They don't listen to the customer. Only push what they want. Promised me n writing to 1 price then denied that price when I showed up. They don't listen to the customer. Only push what they want. More

Bait and Switch BIG TIME After losing our son's car in the Charleston flood, we were in the market to replace with a 2015 Challenger. Went online got in touch with CHAD GOSS - After losing our son's car in the Charleston flood, we were in the market to replace with a 2015 Challenger. Went online got in touch with CHAD GOSS - their internet sales manager at 9:30/10 am on a Monday morning regarding a car we found online...we spoke, MADE A DEAL, traded phone calls, received a call from their sales manager Robert ???? confirming that Chad was treating us right and letting me know that the car would be ready when we arrived later that day...I told Chad we wanted the car, sent in our credit app and were told we had a deal....started our 4 hour drive, got 40 miles outside of Charleston and received a call from Robert that OOPPPPPSSS - sorry, someone else sold your car?!?!!!!??? WTH??? THEN send me an email with a 2014 attached....maybe this will work??!!! HORRIBLE UNPROFESSIONAL JERKS More