Five Star Chrysler Dodge Jeep Ram Warner Robins

"The Best Experience ever!!!!!" This was the best experience ever. I was greeted by Mr. Marcus Nottingham. Mr. Nottingham took time out to go over and answer all of my questions. His This was the best experience ever. I was greeted by Mr. Marcus Nottingham. Mr. Nottingham took time out to go over and answer all of my questions. His honesty and promtness lead my family and I to purchase our dream vehicle. Thank you Marcus for your dedication. You Rock!!!!! More

Great Buying Experience Had been looking at another car brand, but we ( my husband and I) remembered the quality of Jeep vehicles. So, we decided to look at the Grand Cherok Had been looking at another car brand, but we ( my husband and I) remembered the quality of Jeep vehicles. So, we decided to look at the Grand Cherokees at the WARNER Robins Jeep dealership. We were greeted by Cody Durden who took the time to discuss with us what the 2015 Grand Cherokee had to offer. After taking a test drive, we saw a Grand Cherokee in the showroom which had the exterior and interior colors we desired, but it did not have the navigation feature which was a must have. Cody went and found one exactly like it with all the features we wanted. More

The best car buying experience. This was possibly the best car buying experience I've ever had. Paul McIntyre is exactly as he claims to be, friendly, honest and down to Earth. I wen This was possibly the best car buying experience I've ever had. Paul McIntyre is exactly as he claims to be, friendly, honest and down to Earth. I went to Five Star on a "research mission" on a different vehicle, but after speaking with me for a while Paul narrowed down exactly what I wanted and managed to get me qualified for a loan. The process was quick and easy and actually fun. More

Love my jeep Paul was a great dude to work with. He was honest with me from the beginning and very helpful and informative. I'd send all of my friends straight t Paul was a great dude to work with. He was honest with me from the beginning and very helpful and informative. I'd send all of my friends straight to him. Thank you so much! More

Crusin' in a '15 Jeep Cherokee I needed another ride to accommodate the growing number of drivers in my household. Turns out cute kids get more expensive as they get older. So I tur I needed another ride to accommodate the growing number of drivers in my household. Turns out cute kids get more expensive as they get older. So I turned to a couple of Dodge boys, Paul McIntyre and Billy Fortenberry, for some help. We must have looked at half a dozen cars which happens when you bring along a couple of women. My daughter landed on a white Jeep Cherokee. I knew when she flashed those baby-blues and said, "OOh, Daddy! I love it." The Dodge boys had gotten me out of the tight. Both the women in my life were happy at the same time! Thanks, Guys! Job Well Done! More

Satisfaction We are very thankful for a job well done by Marcus Nottingham with his professionalism and promptness in taking care of us in getting in the van that We are very thankful for a job well done by Marcus Nottingham with his professionalism and promptness in taking care of us in getting in the van that we needed. Great customer service which is very rare these days. More

Service Dept Took my Shaker Challenger in for a oil change the other day. Kyle Horton was my Service Writer. He was very nice and eager to serve me. He took all Took my Shaker Challenger in for a oil change the other day. Kyle Horton was my Service Writer. He was very nice and eager to serve me. He took all my information and even advised me that there were 2 upgrades to my car that they would perform. All work was done in a timely manner. I have always received outstanding treatment and service at this dealership. Thanks Kyle and the rest of the team. More

Quality Parts Service My experience with David in Parts was very pleasing, David is an outstanding professional technician, very friendly and dedicated to his job. Five St My experience with David in Parts was very pleasing, David is an outstanding professional technician, very friendly and dedicated to his job. Five Star is very fortunate to have a technician such as David as an employee. He is very knowledgeable of all parts for Chrysler vehicles, takes pride in his job and always insures he orders the correct part. When you require parts for your vehicle, always have David get them for you. More

Service Department The service department was not honest with me when I dropped off my new Jeep Overland for issues with UConnect. The failed to tell me the only qualifi The service department was not honest with me when I dropped off my new Jeep Overland for issues with UConnect. The failed to tell me the only qualified technical mechanic they had on staff with any experience with UConnect was out for the week. They took my vehicle for 24 hours and let me drive 1.5 hrs to pick it up and looked me in the eye and told me all the problems had been fixed. They had done nothing to solve the problems or fix the issues. When I refused to take the vehicle they only offered to keep it until the one person who could fix it returned (two days later) or I could work with the sales person who sold me the vehicle. Not what you would expect for customer service on a brand new vehicle! Fortunately for this dealership, the sales person went above and beyond and four hours later he and I had updated the firmware (together!) on the UConnect system and that solved the problems. I do not recommend the service department at this dealership and frankly believe upper management needs to get them on the same page with the 'can do' attitude of the sales team! More