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Five Star Chrysler Dodge Jeep Ram Warner Robins
Warner Robins, GA
659 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 659 reviews
July 16, 2015
Professional and Reliable My experience purchasing a new Over Land from Seth was a professional experience where Seth developed trust through his knowledge and excellent commun My experience purchasing a new Over Land from Seth was a professional experience where Seth developed trust through his knowledge and excellent communications. I would recommend Seth as a trusted advisor who will help you make the right choice in a vehicle as well as provide ongoing support after the sale. Thank you and you will be happy if you choose to buy from Seth! I have no regrets! More
by nasus717
Employees Worked With
Seth Fort
July 13, 2015
Great Quality Parts Service I called five star Dodge to get some estimates on window and a seat for my Ram Truck. The experience was pleasant and satisfactory. David assisted me, I called five star Dodge to get some estimates on window and a seat for my Ram Truck. The experience was pleasant and satisfactory. David assisted me, he was very professional and utilized time management exceptionally well. The parts department, David, was knowledgeable, attentive, and kind. I recommend this place for all your service needs. Great job David and keep up the good work. William T. More
by William 5
Employees Worked With
David- Parts, David Robbins
July 12, 2015
Just got my first brand new car I just purchased a 2015 Chrysler 200. I love this car. Paul made sure I got the car I wanted and made the process smooth. He will help you get what I just purchased a 2015 Chrysler 200. I love this car. Paul made sure I got the car I wanted and made the process smooth. He will help you get what you want also. Thank you Paul for all your help! More
by Jmorris035
Employees Worked With
Paul McIntyre
July 12, 2015
very good and proffesional I recently bought a 2012 ram 1500 and after two days found that the transmission was not working correctly. I brought it back and told Randy the used I recently bought a 2012 ram 1500 and after two days found that the transmission was not working correctly. I brought it back and told Randy the used car manager about it. Well I and Jimmy Fowler a good salesman and friend toke a test drive and he concluded that it must be fixed as I did. I dropped it off on Tuesday morning and I said I will be out a vehicle so randy said wile it's being repaired he loaned me a used jeep grand Cherokee to drive. It toke over a month to get all the parts and the go ahead to fix it. I would like to say that the service rep.Kyle Horton gave daily updates on my truck, he was very professional and I would highly recommend him if you need service help. I also would like to recommend the technician Tim Norris who found more damage and said this needs to be fixed properly. if he did not do his job I would have had to come back again in the future. Also kudos to Drew Moore service tech. who helped Kyle with this whole process also. You may ask me why I did not get angry over this but Randy and Kyle told have patience and all will be good. I now have my truck back and it's runs so good it's scary. Aubrey the sales woman who sold me the truck called many times and asked me how I was doing and if there's anything she could do. I have bought 3 cars there over the years and I will keep going back because of service like this. I will never say any place is cheaper than another but when it comes down to putting your butt on the line I will always side with a company that follows through with the right thing to do. Thx. J. Morrison, Centerville, GA.. More
by Jeffmorr
Employees Worked With
Randy in Management, Aubrey in sales, Kyle Horton in service, Drew Moore in service, T.im Norris techniain , Jimmy Fowler, Drew Moore
July 10, 2015
Completely amazing!! Paul went completely above and beyond for me. I started out completely horrified that I had to get a new car and even through the first phone call, Pa Paul went completely above and beyond for me. I started out completely horrified that I had to get a new car and even through the first phone call, Paul made me feel completely at ease. Even before meeting me in person, the compassion showed over the phone. Even to the point of him offering to pick up not just myself but my infant daughter as well so I could get a new car. I knew instantly I was in great hands. Everyone at the dealership was so friendly and welcoming. Paul stayed until at 10pm making sure I got the best deal on the right vehicle for me! Even went as far as showing me how to pair my phone to my new car. Couldn't have asked for better customer service. He is truly a genuine person who won't make you feel like a customer but a friend. More
by Jlmontgomery
Employees Worked With
Paul McIntyre
July 09, 2015
Mary R. When I was looking for my Mustang I decided to look on the outskirts of city of Atlanta after several good deals were missed over the weekend. So, o When I was looking for my Mustang I decided to look on the outskirts of city of Atlanta after several good deals were missed over the weekend. So, on Monday I gave the old internet one more try; and at the click of the mouse and a few punching of the keyboard keys. BANG! there she was the color, the curves, the shine, and the mileage was a matched made from heaven. Now I am saying to myself "time is not on my side with this beauty." Contacted the dealer and was connected to a person whose name is as popular as my 2014 Mustang. Mary R. she is as caring as she sounds over the phone. She allowed me to feel and know that the deal was always in my control from the beginning to ending and that feeling is much needed, especially if you're traveling some distance to inquiry your ride. So, Mary you are the spark plug that made everything else run smoothly without your sincere tone this deal would have not been made (Because the tone of the greeter is the first perception in every successful business). More
by O E
Employees Worked With
Mary Rosado
June 29, 2015
Best service around! Paul was the best salesman we've ever had at a car dealership before. It's very rare that you truly connect with your salesman through the process of Paul was the best salesman we've ever had at a car dealership before. It's very rare that you truly connect with your salesman through the process of purchasing your dream car! Thanks for all your help Paul, I just LOVE my new Jeep! We will definitely be back soon for Mom's dream car as well. Two thumbs up! More
by norris258
Employees Worked With
Paul McIntyre
June 19, 2015
Bad customer service If you say you're going to call someone back then you need to call back, even if you're not able to work out a deal with them. And don't have a bad a If you say you're going to call someone back then you need to call back, even if you're not able to work out a deal with them. And don't have a bad attitude. More
by shermonda
Employees Worked With
Whoever the sales manager is that I spoke with.
June 11, 2015
BMW Lemon Sold Knowingly My wife and I recently went to this dealership because we found a BMW X3 that seemed like a good deal. We ran a CarFax and it reported no accidents o My wife and I recently went to this dealership because we found a BMW X3 that seemed like a good deal. We ran a CarFax and it reported no accidents or other maintenance problems. We traded my car for the BMW and on the way home, the "Service Engine Soon" light came on. In addition to seeing this light, we also had no washer fluid, and the air conditioner was not working (dealership agreed to put in freon). When my wife returned to the dealership to get the freon put in, she let the service manager know her concerns about the check engine light and other problems. The service department put the car up to check the problem and found there were too many problems to fix. Here is the kicker: My wife heard that service worker come in and say, "Ha! I thought we got rid of that X3 and now it's back!" After this, she heard whispering. Needless to say, the deal was off the table, after we had been there all day, and we got our old car back. They offered to put us in another car that was about $8,000 with 123,000 miles and also were "sorry." While the employees at this dealership were friendly throughout the day, they gave a good example of the stereotypical car-salesman...they will do anything to make a sale. These folks are not honest! You can trust them with your life, but be sure to inspect anything they sell you that is used. I will say that I believe the sales people are put in a bad position because I don't think they know all the information the managers know. As leaders of this business, they know more than they let on. I trusted these people with my wife and my two year old son's lives! They put us in a vehicle that obviously had mechanical issues to get it off of their lot. Be careful. More
by mah2217
Employees Worked With
Anonymous
June 07, 2015
Always check that final price! We came in and we're treated very nicely. Found a beautiful jeep that we just had to have. Had a beautiful car to trade in. Here's where the fun star We came in and we're treated very nicely. Found a beautiful jeep that we just had to have. Had a beautiful car to trade in. Here's where the fun starts, sticker price was wrong on the jeep...but was told "I could have it for that price." Then we run number and figures. They LOW BALL me for my trade, which I told them was unacceptable..they give me a little more for my trade...but at the same time...upped the price of the jeep...I wasn't paying attention..yes I'm at fault for that..but once I caught it...it got heated. I was then told I didn't know what I was talking about...and that they couldn't just give away the life kit and tires on said jeep. I said, you were doing that until i requested more for my trade...so BE careful. Watch the prices. They come in with numbers and pay attention. Hope you catch it like we did. Because I was told I didn't get it. I told them I did. You added what i wanted to see on my trade to suffice me, but then just added more money to the jeep..and in then he end..still walked away pocketing 1800.00. Kind of crooked. Will NEVER go back. More
by Kdub08
Employees Worked With
Steve Sieting
