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Five Star Chrysler Dodge Jeep Ram Warner Robins
Warner Robins, GA
659 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 659 reviews
October 13, 2014
Dedication, Patience, and Helpful At least 7 hours of dedicated looking, searching, and digging for the perfect car and Greg Plott was a trouper. He was friendly and helpful with any r At least 7 hours of dedicated looking, searching, and digging for the perfect car and Greg Plott was a trouper. He was friendly and helpful with any request made. He was willing to put in the time and effort to find the right match for me. He was not pushy and he kept a good attitude through the whole process even we when we were tired and grumpy. I am glad he was my sales person and would deal with him again. Thanks Greg ! More
by Starainatu
Employees Worked With
Greg Plott
October 03, 2014
great service. We stopped at five star dodge just to look for a truck for my husband. The sales team didn't bombard us like some places. We drove around and stopped We stopped at five star dodge just to look for a truck for my husband. The sales team didn't bombard us like some places. We drove around and stopped at the truck my husband liked. We met a real nice sales person Carlos! He offered a test drive and my husband ended up getting the new 2014 dodge ram. He loves it. The GM was a big help in the decision to get the truck, he helped to get the payment to what we wanted. Great Staff. Even has a playroom for kids! More
by shellybryan9485
Employees Worked With
Carlos Nelson
October 03, 2014
Thank you Greg for helping my wife to get the Ram that she really wanted and the color is so amazing I'm jealous. Thank you for making the process quick and pai Greg for helping my wife to get the Ram that she really wanted and the color is so amazing I'm jealous. Thank you for making the process quick and painless but must of all honesty and trustworthy. More
by Patrick Myles
Employees Worked With
Greg Plott
October 02, 2014
True Professional Hats off to Five Star Chrysler Dodge Jeep for hiring personnel like Mr. Greg Plott. He made my experience of purchasing a new Ram 1500 totally enjoyab Hats off to Five Star Chrysler Dodge Jeep for hiring personnel like Mr. Greg Plott. He made my experience of purchasing a new Ram 1500 totally enjoyable. His professional and friendly nature provided a pleasant atmosphere for me and my family. His knowledge of the truck was exemplary and aided greatly in my selection of the Ram Sport. He worked extremely hard to ensure I got what I felt like was a great vehicle at a reasonable price. He has continued working with us after the sale to ensure our satisfaction. Greg is truly a valuable asset to Five Star. I feel he is the best salesman I have had the pleasure of dealing with and I will certainly recommend him to friends looking to buy a new vehicle. More
by Bpollock38
Employees Worked With
Greg Plott, David Robbins
September 29, 2014
"My First Jeep" I would like to thank two special people that made our car buying the best experience EVER. First Mr. Gary Nottingham and Mr. Greg Plott. You could n I would like to thank two special people that made our car buying the best experience EVER. First Mr. Gary Nottingham and Mr. Greg Plott. You could not have asked for two better people to deal with. I would recommend this G & G team to anyone. From the sales floor to the general managers front door, we were treated very nice. They were all very knowledgeable about what they were doing with us and for us. We can't thank them enough. May God continue to bless each of you. Thank You, Mr. and Mrs. Lynn B. Smith More
by cogicwoman
Employees Worked With
Greg Plott, Gary Nottingham
September 28, 2014
Great Sales The sales persons (Greg Plott & David Robbins) were extremely professional and made this a pleasant experience for us. Greg not only provided excellen The sales persons (Greg Plott & David Robbins) were extremely professional and made this a pleasant experience for us. Greg not only provided excellent service before, but after the sale by living up to agreed service. I waited 8 days before writing this review. Retired USAF dealing with a retired USAF professionals is exactly what Warner Robins Five Star was all about on this visit. Thank you Jacque Keefer, Ret USAF More
by jlkeefer
Employees Worked With
Greg Plott, David Robbins
September 25, 2014
My First Dodge Brian Solley did an excellent job of helping me with the selection of my truck and is very knowledgeable of the vehicles. Also, he followed up with me Brian Solley did an excellent job of helping me with the selection of my truck and is very knowledgeable of the vehicles. Also, he followed up with me regarding my first days of owning my first Dodge. All said and done, the Warner Robins Ga Dodge 5 Star crew are eager to make sales and retain customers! I highly recommend checking with them first to ensure you get the best deal possible. More
by Dodge # 1
Employees Worked With
Brian Solley
September 24, 2014
Fraudulent, unscrupulous This was the absolute worst dealership buying experience ever. I purchased what was sold to me as a new 13 Ram 2500 in January 2014. I had a couple of This was the absolute worst dealership buying experience ever. I purchased what was sold to me as a new 13 Ram 2500 in January 2014. I had a couple of warranty issues and carried it to a closer dealer who took care of the issues. They printed out a history page on the vehicle and I requested a copy which was given to me without any problem. When I reviewed this report, I was shocked to find my "in service date" was listed as December 26, 2013, 30 days prior to me purchasing the vehicle. This date directly affects the warranty date, which varies depending on the coverage. For instance, the bumper to bumper warranty is sold as a 3 yr/ 36000 mile warranty. Mine is a 35 month/36000 mile warranty. While one month may not seem like a big issue, the owners manual clearly state on a new vehicle the warranty start date will be the purchase date. I clearly bought a new vehicle based on the contract signed and purchase price. I contacted Five Star Ram in Warner Robins and explained this situation to the service adviser. He finally understood the problem but stated he couldn't do anything to change it and refused to address the problem any further. I then contacted Chrysler about it and explained it to a Kendall, who gave me the same response. She stated the warranty starts when the dealership enters the service date for the vehicle and she also refused to address this any further. I then sent out multiple emails to which I received a response from Allen Slentz of Five Star. He addressed this and I was told the dealership places vehicles in a commercial status required by Chrysler. This sets the in service date and cannot be changed. He then went on to say if I have a problem within the month that coverage has lapsed, just have whoever is doing the work call the dealership and they will approve it. That doesn't make me feel the least bit warm and fuzzy. A verbal agreement to extend a warranty on a vehicle by the very dealership that placed a fraudulent in service date on it in the first place. Ok. That just isn't going to make me happy. At this point, the discussion was over and nothing else can be done for me. I contacted a legal consult but was told no harm has taken place, just unscrupulous practices. Let it be known. More
by eng208
Employees Worked With
Allen Slentz
September 20, 2014
Great overall experience,,,I recommend Carlos Nelson I walked into CDJ looking to purchase a new family vehicle. I was greeted by Carlos Nelson and he made the experience seamless by answering all my con I walked into CDJ looking to purchase a new family vehicle. I was greeted by Carlos Nelson and he made the experience seamless by answering all my concerns . He was professional and polite towards me throughout the entire sales experience. Also, he asked questions to help me determine what was the best vehicle for my family at a reasonable price. I would definitely recommend Carlos Nelson to my friends and associates when purchasing their next vehicle from CDJ. More
by aljohnson75
Employees Worked With
Carlos Nelson
September 10, 2014
Everything started fine .. then a turn for the worse. I drove from NC to GA to buy a 2011 24K mile Sierra Storm Grey Crew Cab because it was exactly what I was looking for. We negotiated a decent price an I drove from NC to GA to buy a 2011 24K mile Sierra Storm Grey Crew Cab because it was exactly what I was looking for. We negotiated a decent price and I bought the truck. This in itself was fine, but let me share how this particular dealership left me feeling duped and deceived. On the drive back at highway cruising I noticed the wheel alignment was off, and it appeared a rotation was needed. I called the dealership the next morning and told Paul. He said no problem, just mail the receipts and we'll take care of it. I photographed the receipts and sent in an email as directed. After not hearing anything for a good while I called to get the status and Paul says now we can't help over 82 dollars after I bough at 29K truck. Wow I was shocked. Additionally I noticed that when I peeled the 5-star sticker off the back of my tailgate, they had strategically placed the sticker to cover up bad scratches, perhaps thinking it would not be removed. This was very disappointing in my opinion and felt I had been somewhat taken for. It was dishonest. If you must buy from these people, my advice is to use a high level of caution. More
by Colbyville
Employees Worked With
Paul McIntyre
