Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Five Star Chrysler Dodge Jeep Ram of Macon
Macon, GA
442 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 442 reviews
October 06, 2014
Jimmy Black five-star salesman at Five Star Dealership For the best experience in find the right ride, I recommend you ask for Jimmy Black at Five Star Jeep on Riverside Drive. Jimmy is a committed profess For the best experience in find the right ride, I recommend you ask for Jimmy Black at Five Star Jeep on Riverside Drive. Jimmy is a committed professional, dependable, and knowledgeable in all details of vehicles and in making your visit successful. A problem-solver with a track record of competence and honesty, working with Jimmy Black at Five Star is a pleasure during and after the sale. More
by rafhart
Employees Worked With
Jimmy Black
Helpful September 29, 2014
Buying Experience My buying a car experience was an awesome experiences. I recommend Reggie Thompkins to all family and friends for their future car buying. Five Star r My buying a car experience was an awesome experiences. I recommend Reggie Thompkins to all family and friends for their future car buying. Five Star really works hard to get you in a vehicle. I will in the future RETURN!!! for my future SUV! from you guys lol. Thanks Reggie Thompkins for doing the deal on my Hyundai Sonata!!!!!! More
by nashawna.pounds
Employees Worked With
Reggie Thompkins
September 29, 2014
Total car experience =( My husband recently purchased a car from Joe. He was helpful but when turned over to finance officer, it was a different story. He was pressuring us My husband recently purchased a car from Joe. He was helpful but when turned over to finance officer, it was a different story. He was pressuring us by saying someone else was waiting on the car, which we knew was not true. We told him we did NOT want anything extra like warranties or GAP insurance which he added to the cost and extended the payments for 84 months at a very high rate. When he got home, I looked at the paperwork and I noticed it. We went back down there to get it corrected. The manager of the store acted like he did not know anything and disappeared. Why would the manager not know everything that goes on in the dealership....in all departments?? He came back and said it would be five minutes. 40 minutes later, someone came out to help us and was very defensive because he thought he was returning the car. We were very close to doing just that! We legally have at least three days to determine if everything was satisfactory or not. Correct? We told them we wanted payoff because we were financing it somewhere else and they said the paperwork was already gone and we were required to make at least one payment before we pay it off which is UNTRUE! Hidden fees and lies. I currently drive a JEEP and am looking for another car but it certainly won't come from this place. I want to purchase from someone who doesn't hide fees, is honest, and is eager to please, and doesn't keep you waiting....there was no one in the back....everyone I saw was sitting around eating lunch from Arby's! No a good finance experience and NOT a good follow up experience! We have learned and will not be back! I wonder if the owner really knows what goes on around there! More
by susan.l.youngblood
Employees Worked With
We could describe him (finance) but don't remember his name., Josephus Henderson
September 28, 2014
Bad service for people who protect in serve. Service department are liars and provide unneeded service at high costs and admits to looking for excuses to void warranties. This came out of the mou Service department are liars and provide unneeded service at high costs and admits to looking for excuses to void warranties. This came out of the mouth of the head service manager himself. After having 5 recalls on my vehicle, service department insisted I needed maintnence on my vehicles after repersentive misguided me into paying for 900$ worth of services. I asked for proof of confirmation for services he claimed he couldnt give it to me then and they would keep my vehicle until I up the money I had no attentions of paying. I advise you to get a second opinion from a reliable HONEST mechanic before dealing with this particular branch. More
by jchatfie
Employees Worked With
Brad Heitz
September 19, 2014
Awesomley Amazing I had an awesome experience from the guys of Five Star. Made my experience a great one. Tyrone Anu really helped me. I would most definitely recommend I had an awesome experience from the guys of Five Star. Made my experience a great one. Tyrone Anu really helped me. I would most definitely recommend this dealership to my friends and family. More
by BecauseHe Lives
Employees Worked With
Tyrone Anu
September 15, 2014
Best service Great service. This is the second time there and never had a problem. And service is fast. Thank u all at 5 star. Have a great day Great service. This is the second time there and never had a problem. And service is fast. Thank u all at 5 star. Have a great day More
by Theronjones
Employees Worked With
Tyrone Anu
September 05, 2014
Very happy Tyrone was very helpful and was able to get the car I wanted and needed for my family and I thanks.would recommend Tyrone A Tyrone was very helpful and was able to get the car I wanted and needed for my family and I thanks.would recommend Tyrone A More
by DGarcia1
Employees Worked With
Tyrone Anu
September 03, 2014
Five Star Dodge/Ssles Person Review Tyrone was extremely helpfull, knowledgable and patient!! He has a pleasant, calm and accommodating attitude constantly. Out of all the dealerships a Tyrone was extremely helpfull, knowledgable and patient!! He has a pleasant, calm and accommodating attitude constantly. Out of all the dealerships and sales people we dealt with, Tyrone instilled the most confidence in the information conveyed than anyone we encountered. We had a great experience More
by kchester4
Employees Worked With
Tyrone Anu
August 26, 2014
Great service Jo Henderson helped me to the best of his ability and got me in a car that I wanted..I'm very pleased with the service. Jo Henderson helped me to the best of his ability and got me in a car that I wanted..I'm very pleased with the service. More
by Travo29
Employees Worked With
Jo Henderson, Josephus Henderson
August 22, 2014
Great staff and service will be back! The staff was excellent my wife purchased a 2014 Limited Durango we went to lunch and came back and then I purchased a 2014 RT Charger limited blackto The staff was excellent my wife purchased a 2014 Limited Durango we went to lunch and came back and then I purchased a 2014 RT Charger limited blacktop edition! They beat every dealer from Jacksonville to Atlanta by far! We have told everyone about our experience and will defiantly be back in the future! Thanks FiveStar Macon GA!!! -Amy&Nathan Coursey More
by Shelby5
Employees Worked With
Luke Zabinski, Anthony Martin
