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Five Star Dealerships Inc.

Aberdeen, WA

Overview
Employees
Reviews
Vehicles
4.8
78 Reviews
Owned by Rich Hartman since September 1998 Five Star Dealerships has continued to grow and become an asset to the Grays Harbor Community. Sponsoring major events like Five Star Dealerships & Sand and Sawdust Festival in Ocean Shores, WA and Five Star Dealerships SPLASH Festival in Aberdeen, WA. Five Star Dealerships is also proud to support local students, sports and schools with programs like Touchdown For Kids each Football Season, awarding FFA (Future Farmers of America) Scholarships to graduating students and other donations to support athletic teams and the athletic fields in the surrounding area. In 2021, Rich began the transition of ownership for the company to Damon Gleason and Allen Erickson. Today, Damon Gleason is the Dealer for Five Star Ford and Harbor Chrysler Jeep Dodge RAM, while Allen Erickson is the dealer for Five Star Toyota and Five Star Chevrolet. Both Damon and Allen were born and raised in Grays Harbor and remain dedicated to supporting and strengthening our local community for years to come. Five Star Dealerships is able to support our community, because our community supports us. We appreciate you taking the time today to visit our website. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. The award-winning Five Star Dealerships are great places to buy a new car. Not only do we offer a vast selection of makes and models, but also we are a dealership that believes in serving our customers. We are a reliable, fair, and trustworthy place to shop for a new car. Therefore, if you are in the market for a new car, take a look at Five Star Dealerships. Customers are a priority at Five Star Dealerships, and we strive to make all our clients feel welcome and appreciated. Our team members are friendly and they will greet you with a smile. We are here to answer your questions and help you with the car-buying process. However, if you simply want to peruse our lot, you will not feel pressure from us in any way. Your best interests are important to us at Five Star Dealerships. We will do everything we can to be the best and serve you well. If you are looking for a new car, let us help you. We will make your car-buying experience valuable.
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711 E Wishkah St.

Aberdeen, WA

98520

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Showing 78 reviews

February 27, 2026

I couldn't get into my car after they parked my car. I had to have my husband squeeze in my car. I'm a senior and didn't appreciate this. More

by cherisnider16
Recommend Dealer
No
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Feb 27, 2026 -

Five Star Dealerships Inc. responded

Thank you for sharing your experience. We are incredibly sorry to hear that you had difficulty getting into your car after it was parked. We certainly understand how frustrating and uncomfortable that must have been, especially as a senior, and we sincerely apologize for the inconvenience this caused you. Had we known there was an issue, we would have been more than happy to move your vehicle right away to make it easier for you to get in. Your comfort and safety are very important to us, and we regret that we missed the opportunity to assist you. Please don’t hesitate to let us know immediately if something like this happens in the future — we are always here and happy to help.

February 24, 2026

Five star gave me a great deal. I especially appreciate Damon and ricky. Will do business again. More

by billrock27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike O'Dell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damon Gleason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Dunlap
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bud Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Crane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niccole Fesler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2026 -

Five Star Dealerships Inc. responded

Thank you for the five-star rating and for letting Damon and Ricky assist with your Ford F-350. We look forward to serving you again.

February 24, 2026

Did my pi change quickly then the next day a warranty replacement on the driver front window was replaced. No more wind noise or water getting through the rubber triangular seal. More

by jean_a_mcdowell
Recommend Dealer
Yes
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Feb 24, 2026 -

Five Star Dealerships Inc. responded

Thank you for sharing your service experience. We’re glad our team replaced the driver front window seal on your Ford under warranty so quickly and stopped the wind noise and water intrusion. We appreciate you choosing us for your Ford service.

Feb 24, 2026 -

Five Star Dealerships Inc. responded

Thank you for sharing your experience! We’re glad we were able to address the concern with your driver’s front window quickly and get the warranty replacement taken care of right away. It’s great to hear that the wind noise and water leak have been resolved. We truly appreciate your feedback and your trust in our team. If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’re always here to help!

February 23, 2026

Sat there for over 8 hours to have them run a code, no update, no nothing for the entire 8 hours, I had to seek them out for an update More

by Darylheckard84
Recommend Dealer
No
Employees Worked With
Service department
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Feb 24, 2026 -

Five Star Dealerships Inc. responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Daryl, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Feb 24, 2026 -

Darylheckard84 responded

You can reach me at (253) 298-6173. I will say this. I called several weeks in advance to have a check engine light looked at. I was told I had an appointment scheduled for 900am that morning. Because of this, I expected to have the diagnostic done at 9am or shortly thereafter. If the repair process would have take. 8 hours, I get it, but my truck wasn’t even looked. What was the 9am appointment for if the intent was not to look at it right away. I would have brought it in at the end of the day if I would have known. You can call and we can discuss, it was just very frustrating that no-one even bothered to come and give me an update on anything, the entire day.

February 23, 2026

Excellent customer interaction. Vehicle clean at completion of service. All services requests met. Clean and neat customer waiting area. More

by csperring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Crane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2026 -

Five Star Dealerships Inc. responded

Thrilled to hear your Ford F-150 service went so well and all requests were completed. We’re glad your truck was returned spotless and you found our waiting area tidy and comfortable. Thank you for sharing your feedback!

Feb 24, 2026 -

Five Star Dealerships Inc. responded

Thank you so much for the great feedback! It really means a lot to our team to hear that you had such a positive experience. We work hard to make sure every customer feels welcomed and well taken care of, and we’re glad that showed during your visit. I’m also happy to hear the vehicle was returned clean and that our waiting area made your time here comfortable. We truly appreciate you choosing us and taking a moment to share your experience. We look forward to seeing you next time!

February 23, 2026

I had a great service writer. He was helpful, professional and very pleasant. I was only on for an oil/filter change, but everything seemed well done and efficient. More

by d.ho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Crane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2026 -

Five Star Dealerships Inc. responded

Thank you for sharing that our service writer provided professional, pleasant support during your Ford’s oil and filter change and that the process was efficient and thorough. Let us know if we can help again.

February 23, 2026

My visit for an oil change was smooth and comfortable! It made my experience with Ford a pleasant experience. More

by UNTALANSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Crane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2026 -

Five Star Dealerships Inc. responded

It’s great to know your oil change was smooth and comfortable. We’re pleased Brian and our team could make your Ford Explorer service a pleasant one. Thank you for sharing your feedback.

February 23, 2026

Damon and staff are exceptional to do business with. Experienced, treat you like family. My company has purchased many vehicles. Great to deal with. More

by carrie.snell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Gleason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Dunlap
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bud Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2026 -

Five Star Dealerships Inc. responded

It’s wonderful to hear Damon and our experienced team treated you like family during your Chevrolet Silverado 1500 service. We appreciate your company’s continued trust and multiple vehicle purchases over the years. We look forward to supporting your future service and purchase needs.

March 25, 2022

They got back to me quickly and provided more information when asked. They even let me know when they had more cars in stock that might better fit the criteria I was after, but didn't pester me into buying w More

by Evan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
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November 11, 2021

Professional, consistent, and always go the extra mile to satisfy. Highly recommended and will continue to use for service. More

by molle.bouch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Gaddis
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