Bud Erickson

Five Star Dealerships Inc. responded

Wow, thank you so much for this incredible review! Hearing that you consider us one of the best dealerships in Western Washington truly means the world to our entire organization. We are so proud of our staff—from the front desk and sales to finance and service—and it’s incredibly rewarding to hear that their hard work, communication, and down-to-earth approach made such a positive impact on your experience. Thank you for trusting Five Star Dealerships. We are always here for you, and we look forward to seeing you next time!

Five Star Dealerships Inc. responded

We truly appreciate your candid feedback. While we are glad you had a generally good experience with us, we apologize that we missed the mark on keeping you updated regarding vehicle availability. The automotive market can shift quickly, but that is never an excuse for poor communication. We are sharing your review directly with our sales floor to ensure we do a better job of keeping our customers informed moving forward. If there is anything we can still help you with, please don't hesitate to reach out to us.

Five Star Dealerships Inc. responded

Thank you so much for the stellar review! We are thrilled to hear that you enjoyed our clean and comfortable waiting area and that our service team took great care of you with fast, courteous, and professional service. Knowing that you plan to always bring your business to us is the highest compliment our team could receive. Thank you for your loyalty, and we look forward to seeing you again next time!

Five Star Dealerships Inc. responded

Thank you so much for the incredible review! We strive to make car buying completely hassle-free and stress-free, so hearing that our whole team worked together seamlessly to give you a top-notch experience truly means the world to us. Knowing that you plan to exclusively buy from us moving forward is the greatest compliment we could ever receive. Thank you for your trust and loyalty—we can't wait to see you again when you need your next vehicle!

Five Star Dealerships Inc. responded

Thank you for sharing this honest feedback with us. We sincerely apologize for making you feel uncomfortable or put on the spot—that is never our intention. We completely understand where you are coming from. Your time is valuable, and leaving a star rating alone is more than enough! We truly appreciate your business and your feedback, and we will make sure our team keeps this in mind moving forward. Thank you again for choosing Five Star!

Five Star Dealerships Inc. responded

This is such an amazing review to read—thank you so much for taking the time to share your experience! Dealing with warranty repairs can sometimes feel overwhelming, so we are thrilled that our service advisors listened to your concerns, took care of the warranty company, and made the whole process a total cakewalk for you. Hearing that you felt your truck was handled with care and that all your concerns were addressed is the absolute best compliment our team could receive. We are truly honored by your recommendation to friends and family and your continued support. Thank you for being part of the Five Star family, and we look forward to taking care of your truck for years to come!

Five Star Dealerships Inc. responded

Wow, what an incredible review! It’s not every day that we get a shout-out for every single department, and it truly means the world to our entire team. From our knowledgeable sales staff and communicative service crew to our hardworking finance team and hands-on management, we all work together to make sure your experience is seamless from start to finish. Knowing that we hit the mark for you across the board is the ultimate compliment! Thank you so much for your support and for taking the time to recognize our collective efforts. We are honored to have you as part of the Five Star family!

Five Star Dealerships Inc. responded

We love hearing that! Knowing that you always choose Five Star truly means the world to us, and we are so proud to be your go-to dealership. We will absolutely pass this wonderful shout-out along to Ricky Dunlap! He always goes above and beyond to take care of our customers, and he will be so happy to hear that his hard work and great service made such a positive impact on your experience. Thank you so much for your loyalty and for taking the time to share some love for Ricky. We look forward to seeing you at your next visit!

Five Star Dealerships Inc. responded

First and foremost, congratulations on your custom-built F-150 King Ranch! That is an incredible truck, and we are absolutely honored that this marks your third or fourth F-150 with the Five Star family. We are so glad to hear that Bud Erickson provided the excellent, seamless paperwork experience you’ve come to rely on over the years, and that your salesman was first-rate in guiding your custom build through the process. We also want to thank you for your honest feedback regarding the delivery delay. We completely understand the frustration of knowing your dream truck was sitting so close in Kent after the supply chain delays, and we appreciate your note about our transport logistics. Your time is valuable, and we will absolutely share this feedback with our management team to see how we can tighten up those final-mile deliveries and get custom orders to our customers even faster. Thank you again for your incredible, long-standing loyalty. We hope you are absolutely loving every mile in that new King Ranch!

Five Star Dealerships Inc. responded

We absolutely love hearing that! Knowing you had a great experience all around is exactly what we strive for, and hearing that you're looking forward to doing business with us again in the future is the best compliment we could ask for. We have a great community, and it's customers like you who make it all worth it! Thank you so much for the kind words, and we look forward to seeing you down at Five Star whenever you're ready for your next sales or service visit. Take care!