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Five Star Ford Lincoln
Warner Robins, GA
591 Reviews
Five Star Ford GA of Macon, GA is proud to be serving drivers of Warner Robins, Cordele, Perry, Dublin, Milledgeville, Americus and surrounding areas. We have an extensive collection of new and used cars, trucks and SUVs available including the Ford F-150, Mustang, Fusion, Explorer, and more!
We also have an experienced and professional service department that will keep your Ford in tip-top shape no matter the repair; large or small! Our parts department will provide you with the highest quality of genuine parts and our finance department will work with everyone to get you into the Ford you have had your eye on!
Check out our great deals and browse our large inventory of Ford vehicles on our website or stop by our location and don't hesitate to contact us if you have any questions about any of our departments! We will direct you to the right place!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 591 reviews
November 06, 2015
Friendly service first new car I came with my mom to Five Star for maintenance on her car. I wanted a newer used car with manual transmission and hadn't had any luck on finding one I came with my mom to Five Star for maintenance on her car. I wanted a newer used car with manual transmission and hadn't had any luck on finding one at any of the other 4 dealerships I had been to so I came unprepared to buy a car- thinking I definitely wouldn't find one here either. I was in need of a new one after driving a very old one for 4 years so I thought what the heck and looked around anyway. A very friendly salesman Stephen Hastedt showed me the selection and much to my surprise he found me a car! Stephen was by far the friendliest sales guy I had dealt with and I'll be sure to give him a visit the next time I buy another car. He made me feel like he wasn't just trying to sale me a car and get my money like I had felt at other dealerships, where some of the salesman even tried to sale me cars that weren't what I had told them I wanted. He needs a promotion, thanks so much Stephen!!! Oh and Tom the finance guy was pretty awesome too. More
by speed demon 94
October 22, 2015
CarMax: Five Star Ford in Warner Robins does not trust you. I cannot say enough about how superb Ken, the service representative was. He was a great "face to the customer" for Five Star Ford in Warner Robins a I cannot say enough about how superb Ken, the service representative was. He was a great "face to the customer" for Five Star Ford in Warner Robins and was simply excellent at customer service. Awesome individual. Awesome service. The Service Manager and the General Manager at Five Star Ford Warner Robins are another story. Short of a complete catastrophic issue I will not do business with Five Star Ford again because of these two individuals. CarMax -- these two individuals do not trust you. I had extended warranty work done. Before the work was started Ken worked with the CarMax rep to define who would be responsible for what. Simply put, there were pre-approved terms and conditions between CarMax and Five Star Ford and between Five Star Ford and me. Even so, the Service Manager and the General Manager at Five Star Ford do not trust CarMax to honor its commitments. I promptly paid my costs when the paperwork was complete. Even so, these two managers would not release the vehicle too me. As a result of these two individuals I was held hostage for almost two hours waiting for CarMax to pay. CarMax....I can only assume you cheated these guys in the past for them to act in such a manner. They were xxxx bent I could not have my truck until you paid -- even though there were agreed upon terms and conditions between the two companies. Given the superior service I received from you when I bought my truck I was shocked to learn you, CarMax, were considered to be unreliable and completely untrustworthy. I am amazed, given the fact you, CarMax, had to have cheated Five Star Ford in Warner Robins in the past, they would continue to even attempt to do business with such an unreliable, untrustworthy company. These two so-called managers displayed poor judgement in dealing with such a nefarious company as yours CarMax. But...no worries CarMax...if there is a next time for warranty work I will avoid Five Star Ford in Warner Robins like the bubonic plague if at all possible. You honored your commitments via the agreed upon terms and conditions as did I. Five Star Ford in Warner Robins...not so much. Not trustworthy as a company from my personal experience. More
by Dale
Employees Worked With
Ken Avera, superb!!!!
October 21, 2015
Customer for life! Tim Denton is the best! This is my third purchase from Five Star Ford. In May I bought my daughter a 2015 Escape and I just traded in my car for a new Tim Denton is the best! This is my third purchase from Five Star Ford. In May I bought my daughter a 2015 Escape and I just traded in my car for a new 2015 Ford Edge Sport. I purchased the Escape and Edge Sport from Tim and each time the experience was the best I've ever experienced from buying a car. Not only was he patient he didn't pressure me into anything and guided me every step of the way. He looks out for your best interest and I will definitely be buying more cars in the future from Tim. Thank you Tim and thank you Five Star Ford! I highly recommend buying from Tim Denton and Five Star Ford!!!! - Christina Wheeler More
by CWheeler76
Employees Worked With
Tim Denton
September 30, 2015
Great Experience My husband and I were looking to to trade in our 2005 F150 for a 2015 F150. We had visited to 2 local ford dealerships, which both were nice and helpf My husband and I were looking to to trade in our 2005 F150 for a 2015 F150. We had visited to 2 local ford dealerships, which both were nice and helpful, but just could not get us what we wanted. I emailed Five Star Ford in Warner Robins looking for a vehicle and quickly heard a response back from Internet Salesman Tim Denton. From there he made it the easiest process ever. They gave us a great price for our trade in and had the exact truck we wanted delivered to us within in 2 days. I would recommend Tim and Five Star Ford to others and would definetely do business with them again. More
by Abby Weldon
Employees Worked With
Tim Denton
September 29, 2015
Five Star Ford GA a great dealership to do business with. Jerry Gray and Five Star Ford will work with you to get the vehicle you want at the best price and sales transaction there is out there. I have bough Jerry Gray and Five Star Ford will work with you to get the vehicle you want at the best price and sales transaction there is out there. I have bought 5 vehicles from Jerry and five Star GA. Great people to do business with. More
by Frank
Employees Worked With
September 27, 2015
Great! I bought my new truck in September 2015. After searching the internet, I inquired about the truck of my dreams. Tim Denton called me back immediately I bought my new truck in September 2015. After searching the internet, I inquired about the truck of my dreams. Tim Denton called me back immediately upon my inquiry and told me to come down to the lot. Unfortunately, when I arrived, they did not have the truck that I wanted. Tim then immediately went hard at work contacting dealerships throughout the southeast to find the exact truck that I wanted (a hard to find F150). Within 72 hours he had found an even better truck for the exact same price and I was driving home in my dream truck. The buying process with Tim could not have gone any more efficiently. I genuinely enjoyed purchasing my truck from Tim and plan on going to him for all my future vehicle needs. More
by jwenk387
Employees Worked With
Tim Denton
September 24, 2015
Outstanding Tim Dentin and Gary Britt were outstanding. Was a great sales experience and I am a life long customer. They are very professional and great salesman. Tim Dentin and Gary Britt were outstanding. Was a great sales experience and I am a life long customer. They are very professional and great salesman. I bought a 2015 F150 and their knowledge of the vehicle great. Tim took the time to show me all the features off the truck and how everything worked. More
by randyinga
September 21, 2015
The dealership has been very helpful and nice. The dealership has worked hard and quick to locate the truck we wanted and the financing experience went well. Everyone was nice to work with. The dealership has worked hard and quick to locate the truck we wanted and the financing experience went well. Everyone was nice to work with. More
by Trisha
September 19, 2015
Awful experience I went to look for an used car and I had the worst experience ever, the used car manager was very rude and pushy, They lie straight up to your face. P I went to look for an used car and I had the worst experience ever, the used car manager was very rude and pushy, They lie straight up to your face. Please, don't come here. More
by crawar
Employees Worked With
can't remember his name.
September 15, 2015
they were helpful They helped me get the part I needed. The first time it did not fit. that was not the clerks fault. the second time worked. The guys that helped were They helped me get the part I needed. The first time it did not fit. that was not the clerks fault. the second time worked. The guys that helped were Scott Beers end Calvin Piper. More
by st.rega202009@gmail.com
Employees Worked With
Scott Beers & Calvin Piper
