Back

Five Star Ford Lincoln - Service Center

Warner Robins, GA

not yet
rated
143 Reviews

143 Reviews of Five Star Ford Lincoln - Service Center

Sort by
January 09, 2024

Hade My Stang in for a Recall and Billy Fletcher did an amazing job. Being retired from the Car Business, I know how a service department can give you the run around. Billy doesn't at all. He tellls you th More

by Timrden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Fletcher
Apr 13, 2024 -

Five Star Ford Lincoln responded

Thank you for your loyal patronage! It is great to read such wonderful comments about your experiences with our Service Team! Don't hesitate to call Five Star Ford Lincoln if you ever need anything.

December 30, 2020

I chose five star Ford Lincoln to use my starter loan to purchase a car and everything was a breeze. I absolutely love the positive energy Mr. Kenny Harris gave off. He made me a lot less anxious during the More

by Tawnys97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Harris
Dec 31, 2020 -

Five Star Ford Lincoln responded

We greatly appreciate your outstanding review for Kenny. We are so pleased to have provided you with such a positive experience. We sincerely value your business at Five Star Ford Lincoln and look forward to your next visit!

October 26, 2020

I took my car into the dealership to have the airbag replaced and Alex Hamlin in the service department was very helpful, courteous and nice More

by Lisafullmore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Hamlin
Oct 26, 2020 -

Five Star Ford Lincoln responded

Thank you for the great review, Lisa! We are glad to know that Alex's outstanding service made a positive impression on you. Please let us know if we can be of further service.

August 27, 2020

this dealership is always a pleasure to visit Our shop this dealership is always a pleasure to visit Our shop adviser is one i always use, he is courteous and stays on top of what our car needs, and does More

by Bubwal43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Avera
Aug 28, 2020 -

Five Star Ford Lincoln responded

Thank you for the positive feedback! We are delighted to know that you enjoy our dealership and that you are happy with your service advisor. We value your business and we look forward to any future visits!

August 26, 2020

I work owl shift and they got to me first thing in the morning did a great job and quick. Needed an oil change and have nothing else was open More

by Egaston1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex in service department
Aug 27, 2020 -

Five Star Ford Lincoln responded

Thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

August 25, 2020

Great group of folks in the service department. Genuine concern for their customers. I was helped by (3) individuals Nic, Alex, and Grant Veal. All 3 were super helpful and knowledgeable. I am very happy I More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic, Alex, and Grant Veal
Aug 26, 2020 -

Five Star Ford Lincoln responded

Greg, thank you so much for your awesome review. We want nothing but the best for our customers, and we're so happy you had such a great experience with us! We will continue to bring you quality service, and we look forward to taking care of your auto needs in the future. Thank you!

August 21, 2020

I have purchased and serviced my vehicles at this dealership for years. They have always been nice and respectful. The work is always done right. More

by Stokes77
Customer Service
Recommend Dealer
Yes
Employees Worked With
Service Dept
Aug 22, 2020 -

Five Star Ford Lincoln responded

Thank you for the excellent review! We are so glad to see that we have earned your loyal business and will be sure to share your kind words with our team. You are welcome back at any time!

August 19, 2020

I had a great service experience Nick and Beau went above and beyond to get me squared away I appreciate it! 5 star is the way to go! More

by David Solomon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beau & Nick
Aug 19, 2020 -

Five Star Ford Lincoln responded

Thank you for the five stars, David! We appreciate your kind words for Nick and Beau and can't wait to share them with them. Please come back at any time!

August 14, 2020

I come here every time I have an issue with my vehicle, the service department is always very professional and friendly. I would 100% recommend this dealership to my friends and family. More

by MyCarHatesMe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager Ken,
Aug 15, 2020 -

Five Star Ford Lincoln responded

We appreciate the excellent review! Let us know if there is anything else we can help you with. We look forward to working with you again!

July 22, 2020

The team at Five Star Ford in Warner Robins was extra helpful answering my questions and concerns. I would recommend them to any in need of vehicle service. More

by Jorjmusselman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken, Billy and Nick from service department
Jul 23, 2020 -

Five Star Ford Lincoln responded

Thank you for the positive review and rating! We are delighted to know that our team was attentive to your questions and concerns. We appreciate you recommending us and we are always here to help!

1
...