Walked in to 5 Star Ford in Aberdeen Washington with not so high hopes on purchasing a vehicle that I was going to be happy with, do to my non exsisting credit and old car as a trade in... However, Jack and Carlos were just wonderful. Jack had walked the lot with me in the pouring rain looking for something in my price range, Carlos answered any questions... Damon accually found one I was not just satisfied with but "Fell in Love with"!!! Last but not least, Bud (finance) he was the most helpful of all, told me he will get me financed (which was not easy), told me not to worry all will be ok.... And it is "I am now a proud very happy owner of a beautiful Ford Escape.... Everyone is friendly, helpful and has great customer service!!