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Five Star Ford of Dallas

Dallas, TX

4.8
1,388 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,388 reviews

September 09, 2016

"Best Ford Dealership and Service" This was me and my wife first time buying a car with this dealership We had 3 or more very good people to help us make our purchase a success.We wante More

by Mcdonald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Marr,Kelt Gibson,Steve Mandrell
Sep 10, 2016 -

Five Star Ford of Dallas responded

Congratulations on your new vehicle and thanks for taking the time to provide us with some feedback regarding your experience at the dealership. Your comments are very helpful as we strive for total customer satisfaction at Sam Pack's Five Star Ford Plano. Love your new car! Thanks again.

September 06, 2016

Wonderful Emmanuel and the sales and finance team worked very hard and I was able to get a used vehicle that I really like. I will tell all of my friends to go More

by Happy car owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emmanuel, Erin
Sep 06, 2016 -

Five Star Ford of Dallas responded

Thank you very much for shopping with us at Sam Pack's Five Star Ford Plano. Enjoy your new vehicle. Congratulations.

September 02, 2016

Best Ford Dealership Five Star Ford has always been my go to for all my Fords. I have known our service advisor, Felix for 15 years and he is fabulous. Service is top notc More

by Hughes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felix Vasquez, Don Baxter
Sep 03, 2016 -

Five Star Ford of Dallas responded

Thank you for shopping with us at Sam Pack's Five Star Ford Plano.

August 31, 2016

Replace door panel and strip molding. On my first Service Advisor Aley was very helpful in ordering parts needed for repair. After parts came in, she called to set up appointment. She More

by Ed Skelton
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager Bridget Aley
Sep 01, 2016 -

Five Star Ford of Dallas responded

Thank you very much for sharing your comments with us regarding your experience at Sam Pack's Five Star Ford Plano.

August 29, 2016

Great buying experience Shawne Moore was recomended ny a friend and I was treated extremely well and it was a pleasant buying experience I will deal with them again W Sim More

by WES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawne and Hector
Aug 30, 2016 -

Five Star Ford of Dallas responded

Thank you for your comments regarding your visit to Sam Pack's Five Star Ford Plano. We appreciate your business very much.

August 26, 2016

New car purchase I purchased a new Taurus on 8/20. I had gone into the dealership days earlier and test drove several cars. Cheyne Peck was the salesman that helped More

by David5506
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheyne Peck
Aug 27, 2016 -

Five Star Ford of Dallas responded

Thank you for shopping with us at Sam Pack's Five Star Ford Plano. We hope you love your new Taurus. Congratulations.

August 22, 2016

Bridget Aley service advisor Bridgett Aley salvaged and renewed our faith in Sam packs five Star ford on Plano parkway! My husband did extensive research on where to purchase our More

by M.A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bridget Aley
Aug 23, 2016 -

Five Star Ford of Dallas responded

Thanks very much for taking the time to share your comments with us. They are needed and appreciated as we strive to make customer interactions our top priority. Thank you for shopping at Sam Pack's Five Star Ford Plano.

August 12, 2016

Service Check Up I took my truck in to Five Star Ford Plano to have it checked. My check engine light was on and my truck has 200,000 miles on it. I was in and out of More

by madison.mikeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rollan Hamons
Aug 13, 2016 -

Five Star Ford of Dallas responded

Your comments and feedback are appreciated, madison.mikeman. A healthy truck is a happy truck! We appreciate you and your business. Thanks for being our customer.

August 12, 2016

Great experience I had an awesome time at this dealership, they work great with you and really get to know your driving style. I would highly recommend!! More

by Jakeg62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kip Mikeman
Aug 13, 2016 -

Five Star Ford of Dallas responded

Thank you Jakeg62 for being our customer. We welcome your feedback and look forward to having you back for next Service Appointment. Thanks!

August 11, 2016

new tires and alignment Shawne Moore handled my oil change last month and suggested I needed new tires, so she ordered them and said she would call and let me know when they More

by 2Horatio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawne Moore
Aug 12, 2016 -

Five Star Ford of Dallas responded

Your recognition for Shawne Moore and her commitment to her customers is truly appreciated, 2Horatio! Thanks for your loyalty to our not only Shawne but 5 Star Ford, as well. We love having you as our customer!

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