Five Star Ford of Dallas

new tires and alignment Shawne Moore handled my oil change last month and suggested I needed new tires, so she ordered them and said she would call and let me know when they Shawne Moore handled my oil change last month and suggested I needed new tires, so she ordered them and said she would call and let me know when they were in. With in a few days she called and said tires were in, and I asked what time I could come in and she said they opened at 7, I was there at 7 and she was waiting for me. She and the service guy Roland Hamons greeted me. They said it would take about three hours, they even gave me a loaner while they were servicing my vehicle. At about 11:30 I received a call and said my truck was ready. I was in and out so efficiently. I did purchase my vehicle from Shawne and she has always taken special care of me and my truck. I highly recommend that you go to this dealership and ask for Shawne Moore, She will take excellent care of you. Looking forward to a long and continued relationship with her and the dealership. More

Atmosphere Did Not Feel Good Were there 10-15 minutes, offered a horrible car to my daughter who has no credit. When she declined to purchase that car, they never once asked me i Were there 10-15 minutes, offered a horrible car to my daughter who has no credit. When she declined to purchase that car, they never once asked me if I could cosign. People were nice. Experience was less than pleasant. More

AMAZEBALLZ I own Amazeballz Cake xxxxx. I had a Mini Cooper and wanted something bigger. A good friend told me to go see Brandon Buehlman at 5 Star Ford in Pla I own Amazeballz Cake xxxxx. I had a Mini Cooper and wanted something bigger. A good friend told me to go see Brandon Buehlman at 5 Star Ford in Plano. Man am I glad I did. I got a brand new 2017 Ford Escape and I LOVE IT! Hands down the best car I have owned. Since this is a business vehicle, Brandon explained all my options and we decided to go for the lease. He walked us through everything and really took his time with us. I have driven it for a month now and still totally in love with it. All the features, the smooth ride.... I just love it. By far the best car buying experience EVER. And that says a lot. I change cars on average every 3 years....since 1991! THANK YOU! More

Best Car Buying Experience Ever! I have always gotten my 08 Mustang serviced at this branch and they have always treated me with the respect and have never tried to rip me off. So I d I have always gotten my 08 Mustang serviced at this branch and they have always treated me with the respect and have never tried to rip me off. So I decided to look up the reviews for the sales department and reviews for LaRay Wilson caught my attention. I called and spoke with him and he took the time to explain information to me that was much needed. I was very impressed. LaRay Wilson is the most patient, attentive, and honest Sales Manager I have ever met! The deal was done on July 4th in a matter of a little over a couple of hours. I will always purchase my vehicles from LaRay and I have told everyone I have met and all of my friends about my experience. I purchased a 2016 Blue Mustang and I love it!! I also want to mention that Abiy Berehe totally helped in making this deal a successful one. Below, I have listed other employees that I had contact with, who were very helpful and sincerely friendly. When you enter this dealership, it has a totally different atmosphere than other dealerships, you feel truly at home. You don't walk out feeling like you need a shower!!! More

In and out, no xx and fantastic service! LaRay Wilson made the car buying experience exceptionally fantastic! He was without a doubt the best sales manager I have ever bought a vehicle from. LaRay Wilson made the car buying experience exceptionally fantastic! He was without a doubt the best sales manager I have ever bought a vehicle from. We had just got out of a wedding and needed to close on a vehicle late Saturday evening- we were able to get what we wanted and out the door in just a few hours. The finance team really came through and made it happen. More

Best Car Buying Experience Ever I purchased a F150 recently from 5 Star Ford Plano, and it was easily the best car buying experience I've ever had. I dealt with 2 salesmen (because I purchased a F150 recently from 5 Star Ford Plano, and it was easily the best car buying experience I've ever had. I dealt with 2 salesmen (because I returned over several days while making up my mind), LaRay Wilson and Donnie Harmdierks. Both treated me with utmost respect, were open and honest about the entire process, and never pressured me to make a decision. LaRay told me that Mr Pack expects his employees to conduct business with the highest integrity, and from my experience they are living up to that expectation. More

Service Check Up Very helpful & courteous! Dropped me off at work while the shuttle driver was out with other customers. Constant communication about vehicle service ( Very helpful & courteous! Dropped me off at work while the shuttle driver was out with other customers. Constant communication about vehicle service (phoned me to let me know my 1 year free service had expired before they started working on it; called an hour later to let me know my vehicle was ready; the shuttle driver phone and let me know he was on his way as soon as my truck was finished. Overall, since the purchase of my vehicle in 2015, the sales & service staff have made my truck buying experience an extremely pleasant & easy one! THANK YOU! More

Amazing Experience We had an excellent experience! They were very friendly from the beginning to the end. Very helpful in all of our needs. Got a great deal! Robert Mill We had an excellent experience! They were very friendly from the beginning to the end. Very helpful in all of our needs. Got a great deal! Robert Miller went out of his way to make sure we were happy. Will definitely return! More

Fast, Easy, No Hassle LaRay Wilson, the Internet sales manager, was incredibly helpful, insightful, and provided a wonderful car buying experience. I will most definitely LaRay Wilson, the Internet sales manager, was incredibly helpful, insightful, and provided a wonderful car buying experience. I will most definitely be making a future purchase from LaRay and five star Ford Plano. More

Easy, Stress free buying process Rashaun Sanders sold me a new Ford Edge and was very polite, efficient and informative. After our deal was made I met with Kelt Gibson in Finance, an Rashaun Sanders sold me a new Ford Edge and was very polite, efficient and informative. After our deal was made I met with Kelt Gibson in Finance, and our business was conducted quickly with no undo pressure to purchase services I did not need. In fact, he helped keep more cash in my pocket! Everyone at the dealership was very helpful. A very pleasant experience! More