Five Star Ford of Dallas

Exceptional In Every Way From the time we walked in, This has been the BEST car buying experience my family has every had. You guys are the greatest Thankyou From the time we walked in, This has been the BEST car buying experience my family has every had. You guys are the greatest Thankyou More

Great Experience! I am an active-duty member of the Navy stationed overseas preparing to return home & I needed a vehicle waiting on me when I returned. I have been act I am an active-duty member of the Navy stationed overseas preparing to return home & I needed a vehicle waiting on me when I returned. I have been actively searching for about a month and had a frustrating experience with another dealership where the deal fell apart at the last minute. I experienced the exact opposite with Five Star Ford of Plano and I had an outstanding sales person in Crystal Burtron! Buying a vehicle from across the world is a complicated matter, but she was thorough, patient, and made this process very easy. She answered all of my questions and was very accommodating; she went above and beyond of what I expect from a sales person. She sent me additional pictures of the vehicle, provided service records, and we negotiated a great price that was under my budget and about $4,000 less than what the other dealership wanted. I am very particular about details and she ensured I was a happy customer. I am unsure who the manager was I spoke with, but we discussed some minor contract revisions. He too was very accommodating and made the changes I requested with no issues. The paperwork was sent to me via UPS Express, signed and returned, and now they are even delivering the truck to my parents home for me (at a small cost). I am planning on keeping this vehicle (F150 Platinum) for at least 10 years, but if I am ever in need of another vehicle Crystal Burtron will be my first call. Thanks again for the awesome experience! More

Excellent Customer Service and Price The price was unbeatable. Other dealers actually said the price was very good. Erik Faulds took his time answering my questions -- not trying to make The price was unbeatable. Other dealers actually said the price was very good. Erik Faulds took his time answering my questions -- not trying to make a sale. No pressure at all. I highly recommend Erik. More

Good Dealership, great people, wornderful customer service We were looking for a car for my wife. Darrell with Five Star Plano who was very friendly and was meticulous about finding the right car for us. We bo We were looking for a car for my wife. Darrell with Five Star Plano who was very friendly and was meticulous about finding the right car for us. We bought the Ford Escape Highly recommend this place. Very friendly staff and a great stock of cars. More

Wonderful There was no hassle. Kevin listen to me on the phone before I even came to dealership. I. Don't want to play games when buying. The deal was basily do There was no hassle. Kevin listen to me on the phone before I even came to dealership. I. Don't want to play games when buying. The deal was basily done before I got there. I have told ever one that has seen my car about you all. More

Outstanding Sales Experience I spent several weeks shopping for a f150 XLT looking at dealerships in Nevada, New Mexico, Arizona, Colorado, Utah, and Texas. Crystal Burtron in the I spent several weeks shopping for a f150 XLT looking at dealerships in Nevada, New Mexico, Arizona, Colorado, Utah, and Texas. Crystal Burtron in the internet department at Five Star was great. The price was was unbelievable and she answered all of my questions including handling my trade and getting it shipped to the dealership. There were no mandatory dealer adds and the lowest backend fees of any dealership I have ever worked with. The buying experience was a pleasure with no pressure what so ever. I wish every dealership worked this way. I flew in, Crystal picked me up, and drove out less that three hours after touchdown at Love Field. More

It is all about exceeding cutomer expectations Five Star Ford has a customer-centered culture. They outperformed the competition and earned my business. It was all about my needs and they were alwa Five Star Ford has a customer-centered culture. They outperformed the competition and earned my business. It was all about my needs and they were always willing to go that extra mile to not only earn my business for this sale but for future sales. More

Great Experience at Five Star Ford Plano David Denton, our salesman, was so helpful and thoughtful. He explained everything to us and made us feel very comfortable. He was not pushy and gave David Denton, our salesman, was so helpful and thoughtful. He explained everything to us and made us feel very comfortable. He was not pushy and gave us many options to choose from. He made sure that all our questions were answered. Ken Fields, the finance person, was also helpful and pleasant. Every question we asked was answered very clearly. We felt very comfortable and secure that we had made a good purchase. More

Excellent Experience for first time buyer Friendly and kept up with what I was wanting instead of pushing their wants on me. Able to work with me on the price and extras. I'd recommend to ever Friendly and kept up with what I was wanting instead of pushing their wants on me. Able to work with me on the price and extras. I'd recommend to everyone as my family has now purchased two new cars from them. More

My dealership experience I've bought over thirty cars in my life, and I have to say this was the most pleasant experience of all. Donnie was so helpful in showing everything I've bought over thirty cars in my life, and I have to say this was the most pleasant experience of all. Donnie was so helpful in showing everything about the car, including the electronic technology. Thanks to Brian for showing me the lease option. It saved me a lot of money. More