Five Star Ford of Dallas

Great Car Shopping Experience I was greeted by a manager as soon as I walked through the door, and he introduced me to Dean, or Dino. I wasn't exactly sure that the car I was look I was greeted by a manager as soon as I walked through the door, and he introduced me to Dean, or Dino. I wasn't exactly sure that the car I was looking at was the car for me, but Dean was eventually able to change my mind in a very funny and non-pushy way. I would probably return to purchase another vehicle here, overall good experience. Kody Chapman More

Super Easy Dealings We met Dean, upon arrival at the door. We were looking for either an edge or explorer. Dean is very easy to talk with. Within 5 minutes you feel li We met Dean, upon arrival at the door. We were looking for either an edge or explorer. Dean is very easy to talk with. Within 5 minutes you feel like you have know him for.. 6 minutes. He really knew the product line, being able to give us the pro and con of each model that would fit our needs. Our experience with Five Star Ford was excellent, and will definitely return for our next car purchase. Thanks to everyone to make the experience delightful. Bill & Anne Drake More

Excellent All-Around Truck Buying Experience I first met with LaRay back in early September when I first started looking for a new F250. After meeting with several other Ford dealerships in th I first met with LaRay back in early September when I first started looking for a new F250. After meeting with several other Ford dealerships in the area, this was the only experience that didn’t portray the typical ‘car buying anxiety’ in working the sales teams. LaRay spent a late evening going through what I wanted in a new truck as well as working to get me the best value for my trade-in. Fast forward a couple months when I was ready to complete my purchase I called LaRay and made a point to stop in a meet with him again. On the scheduled day LaRay had to be out of the dealership and as a result instead I met with Erin Kemper. Talking through what I had found in local inventory we acknowledged that Five Star Ford Plano did not have the truck I was looking for. However, I had found it through research at another dealership. I let Erin know and planned to meet with LaRay again the following week. As planned, I talked with LaRay late on a Wednesday and on Thursday I was driving my new F250 home. My work schedule is very hectic and LaRay’s commitment to work with me when necessary was greatly appreciated. In addition to getting the best sale price and best trade-in amount out of all the local Ford dealerships, the experience in working with the Five Star Plano team was second to none. Though not my local Ford dealership I have made the decision it will be my service dealership for all future needs. Thanks LaRay and Erin and the team at Five Star Ford Plano. Gavin Essary More

Great trade-in experience My niece and I were greeted at the door by your Salesman, Dino, After telling him why I wanted to trade cars, he showed us the exact car that would me My niece and I were greeted at the door by your Salesman, Dino, After telling him why I wanted to trade cars, he showed us the exact car that would meet my needs. He was very knowledgeable about the car he was showing us - explaining in detail all the features of this Ford Escape. It was a pleasant experience. Wanda Stevens More

Easy No Hassle Service Once again Greg Hampton took very good care of us and got my wife in and out very quick for the service on our 2012 F150. We drive an hour to work wi Once again Greg Hampton took very good care of us and got my wife in and out very quick for the service on our 2012 F150. We drive an hour to work with Greg. Worth the drive....Thanks... More

Awesome customer service! I recently leased a 2015 Ford Fusion from Five Star Ford in Plano. I had intended to purchase a Mustang, but wanted some other options. David Denton I recently leased a 2015 Ford Fusion from Five Star Ford in Plano. I had intended to purchase a Mustang, but wanted some other options. David Denton made this process a great experience. After finding me a Mustang, he was more than happy to let me test drive the Fusion and let me take the time to make a decesion without any pressure. After deciding on a Fusion, he shopped other locations to find me the exterior & interior color that I wanted. He showed me all the features and options and made the experience a great one. I love my new car and I would highly recommend David Denton at Five Star Ford. He goes the extra mile for his customers. More

Great car buying experience After being ignored at another dealership nearby, it was very refreshing to pull up to Five Star Ford and have someone help you before you enter the b After being ignored at another dealership nearby, it was very refreshing to pull up to Five Star Ford and have someone help you before you enter the building. Darrell Ducharme was fantastic from the beginning. It took 3 different visits for me to make a decision and he was there each time. Darrell was patient through all of my indecisiveness and never gave up even after the car I wanted was sold just an hour before I got there. He was able to find another great deal for me and had everything ready for me when I showed up on the final day to make my purchase. He even stayed late that day he was suppose to leave early. Couldn't ask for a better overall experience! More

This is how buying a vehicle should be Working with Erik was the way an a purchase initiated online should be. He never pushed for me to come in to talk numbers, he made himself available Working with Erik was the way an a purchase initiated online should be. He never pushed for me to come in to talk numbers, he made himself available whenever I did want to come look around, and always asked what I needed/wanted vs pushing to close a deal. He was always very responsive via text or email, and in the end even provided the best price. I have another dealer much closer to my house, but was willing to make the 20 mile drive to this dealership to complete the deal with Erik. I've already recommended him to others, as everyone should have the pleasure of buying a vehicle this way. More

Great experience Could not have asked for a better experience. Won't be going anywhere else for future Ford purchases. The experience was quick, friendly, and the car Could not have asked for a better experience. Won't be going anywhere else for future Ford purchases. The experience was quick, friendly, and the car was everything I was looking for. Can't thank the staff enough. Thanks Erik and the rest of the staff! More

The BEST car buying experience EVER! I've bought a lot of cars over the years, and the dealers and salesmen that I dealt with ranged from awful to very good. But none have been better to I've bought a lot of cars over the years, and the dealers and salesmen that I dealt with ranged from awful to very good. But none have been better to work with than Kevin Virnelson. Kevin was professional, knowledgable, and helped us purchase an Escape that perfectly met our needs. He did not rush or pressure us, and did not try to sell us a vehicle that was higher priced than we wanted. Kevin was an absolute pleasure to work with and I can not recommend dealing with him highly enough. More