Five Star Ford of Dallas

Outstanding Sales Experience I spent several weeks shopping for a f150 XLT looking at dealerships in Nevada, New Mexico, Arizona, Colorado, Utah, and Texas. Crystal Burtron in the I spent several weeks shopping for a f150 XLT looking at dealerships in Nevada, New Mexico, Arizona, Colorado, Utah, and Texas. Crystal Burtron in the internet department at Five Star was great. The price was was unbelievable and she answered all of my questions including handling my trade and getting it shipped to the dealership. There were no mandatory dealer adds and the lowest backend fees of any dealership I have ever worked with. The buying experience was a pleasure with no pressure what so ever. I wish every dealership worked this way. I flew in, Crystal picked me up, and drove out less that three hours after touchdown at Love Field. More

It is all about exceeding cutomer expectations Five Star Ford has a customer-centered culture. They outperformed the competition and earned my business. It was all about my needs and they were alwa Five Star Ford has a customer-centered culture. They outperformed the competition and earned my business. It was all about my needs and they were always willing to go that extra mile to not only earn my business for this sale but for future sales. More

Great Experience at Five Star Ford Plano David Denton, our salesman, was so helpful and thoughtful. He explained everything to us and made us feel very comfortable. He was not pushy and gave David Denton, our salesman, was so helpful and thoughtful. He explained everything to us and made us feel very comfortable. He was not pushy and gave us many options to choose from. He made sure that all our questions were answered. Ken Fields, the finance person, was also helpful and pleasant. Every question we asked was answered very clearly. We felt very comfortable and secure that we had made a good purchase. More

Excellent Experience for first time buyer Friendly and kept up with what I was wanting instead of pushing their wants on me. Able to work with me on the price and extras. I'd recommend to ever Friendly and kept up with what I was wanting instead of pushing their wants on me. Able to work with me on the price and extras. I'd recommend to everyone as my family has now purchased two new cars from them. More

My dealership experience I've bought over thirty cars in my life, and I have to say this was the most pleasant experience of all. Donnie was so helpful in showing everything I've bought over thirty cars in my life, and I have to say this was the most pleasant experience of all. Donnie was so helpful in showing everything about the car, including the electronic technology. Thanks to Brian for showing me the lease option. It saved me a lot of money. More

Excellent Customer Service I have driven Lincoln or Ford over the years and the service I received from Hector & Ken was exceptional! I would recommend the dealership to all.... I have driven Lincoln or Ford over the years and the service I received from Hector & Ken was exceptional! I would recommend the dealership to all.... More

Great Experience I leased my second Edge and everything went very smooth. Crystal is a wonderful person to work with and got my paperwork done quickly. The service wor I leased my second Edge and everything went very smooth. Crystal is a wonderful person to work with and got my paperwork done quickly. The service work was very good on my first Edge. Highly recommend 5 Star Ford of Plano. More

Awesome experience and service My wife and I had a great experience when looking and purchasing a new truck from 5 star. Erick was awesome to work with. He listened to my concerns a My wife and I had a great experience when looking and purchasing a new truck from 5 star. Erick was awesome to work with. He listened to my concerns and what I was looking for. He didn't have it on his lot so he went out on the internet and found it. His knowledge about the trucks was great. Any questions that I had about the vehicle he answered. I never felt pressured thru the whole process as I have at other dealers. I will definatley recomend 5 star ford and Erick to anyone that I know who is looking for another vehicle. More

Happy with Service th I took my 2012 F150 FX4 in for "The Works" oil change and was very satisfied with my experience. I will say that although I'm sure the other service I took my 2012 F150 FX4 in for "The Works" oil change and was very satisfied with my experience. I will say that although I'm sure the other service advisors are very competent, that Greg Hampton is "MY" service advisor. Before I saw my truck when it was done, I was asked by the cashier to fill out a survery. I had no problem checking the best marks for Greg. I can do this becuase even if I go out and find something that needs attention he will get right on it. He's very friendly, knowledgable and goes out of his way to please the customer. I hope he stays around awhile. More

Great Experience This is the 2nd purchase withing a 30-day period. The quality of the Ford product, combined with the exceptional customer service, has made me coming This is the 2nd purchase withing a 30-day period. The quality of the Ford product, combined with the exceptional customer service, has made me coming back for more. More