Five Star Ford of Dallas

Kevin sold my husband and I our second vehicle after having such a pleasant experience with the first car. He displayed knowledge, professionalism and honesty throughout the whole process and made my c having such a pleasant experience with the first car. He displayed knowledge, professionalism and honesty throughout the whole process and made my car buying experience a true joy. I would refer friends and family to Kevin and will be back to purchase another car in the future. Kevin went the extra mile to find the right car for me and kept me up to date on his findings on his day off. A true pleasure to do business. Thanks again! More

Stephen my sales person and Jim (New Car Director) were very friendly and hepful throughout the process of buying a new car. Stephen went above and beyond from start to finish. very friendly and hepful throughout the process of buying a new car. Stephen went above and beyond from start to finish. More

Why was I satisfied at 5 Star Ford of Plano with my new truck purchase; ? Because other dealership salesman like Grapevine Ford and Carrollton Ford wanted to play the 2-3 hour game of cat and mouse with ba truck purchase; ? Because other dealership salesman like Grapevine Ford and Carrollton Ford wanted to play the 2-3 hour game of cat and mouse with back and forth price negotiating! A consumer's time is valuable. Also, as a credit worthy consumer or a consumer with 50% down payment in my case that is presented & known upfront to a salesman, I should expect a serious professional bottom line price that is acceptable to the dealer within 5 minutes of a sit down to committ to purchase. Plano Ford Internet Sales Crystal Brutron & Director Jeremy did just that! I made an offer on exactly what I wanted and how I wanted it and I got the most straight forward acceptable dollar counter offfer rebuttal that was very close within 3 minutes with a rationale of why on their bottom line. . It was truly a "no haggle" experience! Furthermore, I wanted a few features on my vehicle that were not on the lot & the sales person was perceptive & keen enough so say ; "we'll build it for you!" yuup, just like you want it with the same factory/dealer incentive money. No other dealer offered that! Locating was offered with negative results, but Crystal said, let us build it! Everyone there was laid back. The finance department did me right by explaining the Ford Motor Credit Finance incentive money workings and fairly sold me a 6 year 100,000 extended warranty. The parts department too was fair on accessory pricing and install.. The treatment I recieved more than compensated for the fact that the Dealership itself needs updating. The carpet is out dated, soiled, torn and worn. But the atmosphere of the staff made it like home! They could use a free pop corn machine. Al More

Cidni Stewart was a great salesperson! She was friendly, knowledgeable, and did her best to find the right car for us. She went the extra mile to make the whole experience even extra special for my 16 year knowledgeable, and did her best to find the right car for us. She went the extra mile to make the whole experience even extra special for my 16 year old for whom we bought the car! We recommend this dealer for anyone who needs a car. More

After contacting Five Star Ford via e-mail, Kevin promptly responded to my inquiry. We agreed on a price over the phone and set an appt. to visit the dealership. Kevin displayed true professionalis promptly responded to my inquiry. We agreed on a price over the phone and set an appt. to visit the dealership. Kevin displayed true professionalism from the start. He stuck with the price agreed on, and worked very hard to get as much as he could for my trade in. Through out the entire process, he was very helpful by explaining every step in great detail! My overall shopping experience with this dealership was outstanding. I would not hesitate to refer any family or friends to Five Star Ford! Outstanding job, Kevin!!!! More

Corey was a consummate professional throughout the entire sales experience. He was attentive but not overbearing, and extremely knowledgeable about the performance vehicles I was interested in buying. I was sales experience. He was attentive but not overbearing, and extremely knowledgeable about the performance vehicles I was interested in buying. I was satisfied with my sales experience, just as I have been satisfied with other dealings with Five Star Ford Plano in the past. More

I found Five Star Ford of Plano, when I needed to have a heli coil installed in my trucks cylinder head, they were fast, curtious, and reasonably priced for the repair which earned them points with me. So heli coil installed in my trucks cylinder head, they were fast, curtious, and reasonably priced for the repair which earned them points with me. So when my son wanted a new vehicle we started by looking online at Five Star first. Our son purchased a vehicle from Chase over the Christmas break, and he was very helpful so we wanted to use him again. For whatever reason Saturday April 20th was a crazy day for being at the car lot, it was packed with customers. Despite this setback, Chase worked to hard to give us time while finishing up with another customer. He was very busy but managed to find time to get it all done. Curtis in financing was also very friendly and professional. Anytime we were waiting between steps, different staff would ask us if we needed help or anything. Great selection, friendly people, good experience. More

After having a negative experience at a different dealership, I went into Five Star Ford hesitantly. When I walked in, I was expecting to get bombarded by pushy salesmen. This was just the opposite. dealership, I went into Five Star Ford hesitantly. When I walked in, I was expecting to get bombarded by pushy salesmen. This was just the opposite. I was there to meet Corey, who I spoke with on the phone. He was nothing but professional. He was not pushy, but stayed in contact with me so I knew he remembered me. Once I was ready to test drive a final time and buy, he was right there to make sure I had everything I was looking for. He even told me that if that truck wasn't exactly what I wanted, I shouldn't buy it. He said he could order and get me exactly what I was looking for. He won me over and I will continue to do business with him anytime I am looking for another vehicle. Also extremely helpful were Ken Fields while working through financing; and Lynn in making sure my truck had all of the bells and whistles I wanted on it. I highly recommend Five Star Ford in Plano to anyone who is looking to purchase a vehicle of any kind. More

Tom Bellah and the people at five star ford are amazing! they got my truck fixed quickly and were so wonderful to work with. thanks again guys! they got my truck fixed quickly and were so wonderful to work with. thanks again guys! More