
Five Star Ford of Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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When working with Paul he was a very informative and courteous sales person who worked with both my wife and me to make sure that we had the exact car we wanted and were happy with all the options. Sinc courteous sales person who worked with both my wife and me to make sure that we had the exact car we wanted and were happy with all the options. Since my wife's car died earlier that week and we had to find something quick because my son's 7th birthday party was also that day. Paul went the extra mile to make sure that everything was taken care of and the we would have our new car that night. So thanks a lot to Paul and five star ford for all their hard work. More
good people, good product, for a good price. would return next time i need a vehicle. they also followed through on the after market installations in a timely and true manner. next time i need a vehicle. they also followed through on the after market installations in a timely and true manner. More
I was looking for a new SUV that gets good gas mileage as well as heated seats, power lift gate, and memory seats. Tyrone showed us the new Escape and Edge. We finally decided on the Escape. After much loo well as heated seats, power lift gate, and memory seats. Tyrone showed us the new Escape and Edge. We finally decided on the Escape. After much looking, he found the car we wanted in the color we wanted with the features we wanted. Tyrone was always very professional and helpful in showing us what we were looking for. We got two rebates on the car so we were happy with the price. Shandon gave us an over-view of the navigation, sync services and entertainment technology that was very helpful. Overall, we had a pleasant experience and got the car we wanted at a good price. More
Rich went above and beyond to find a vehicle with the right equipment and price I was looking for. Ended up with a fully loaded 20112 Expedition that he brought over from another dealer. right equipment and price I was looking for. Ended up with a fully loaded 20112 Expedition that he brought over from another dealer. More
I came in one evening and selected a model and color and I came in one evening and selected a model and color and signed a commentment to buy.I said I would be back in the morning to pick it up and left a I came in one evening and selected a model and color and signed a commentment to buy.I said I would be back in the morning to pick it up and left a deposit. Later that night, I decided to upgrade to a more equipped model. I called in the morning and told Mr.Light to hold off preping the vehicle and I would be upgrading to a different model. He said -no problem. I arrived and negotiated a new deal and was out the door with my new vehicle in 3 hours. This is the 2nd new vehicle that I purchaced from Five Star Ford-plano in 2 years and have had a very good experience on both occations. More
Paul Light met me at the door and made the whole experience easy. He asked the correct questions and was able to understand what I needed in a vehicle and the process for me to get into a new one. H experience easy. He asked the correct questions and was able to understand what I needed in a vehicle and the process for me to get into a new one. He was able to find the vehicle I wanted and help in the sale of my current one. It had to be the best experience I have had in purchasing a new vehicle. More
I was very impressed witht the manner by which this purchase was addressed! Right down to the smallest detail staff was on top of all activities associated with this purchase. I was particularly impr purchase was addressed! Right down to the smallest detail staff was on top of all activities associated with this purchase. I was particularly impressed with Corey White keeping me in the loop. I never had to guest or wonder as to the status of the delivery of my vehicle. AS you are aware, the Fusion Hybrid is a technological advanced automobile and, as such, requires a great deal of technical knowledge to operate. Corey was able to explain all operating functions of the car with ease - no guessing! The General Manager, Brian Huth, set the ground work for this transaction and made sure that staff operated within these parameters. Without his direction this purchase would probably have not gone as smoothly as it did. Overall, staff exceeded my expections with respect to their actons in consumating this purchase. Thank you for a great job! Gail Brooks More
This is the 2nd vehicle we have purchased from Tyrone at 5 Star Ford. Tyrone is highly motivated professional and a good listener. He finds exactly what we want and makes the whole experience enjoyable. The 5 Star Ford. Tyrone is highly motivated professional and a good listener. He finds exactly what we want and makes the whole experience enjoyable. The service department is also excellent. We are delighted to support Ford not only because they make a high quality product but also because they did not take the 'bailout.' Now that's American! More
5 Star Ford is on my way home from work. I had finally convinced myself that after spending $65-75 to fill up my truck, I needed to take the plunge and trade in my gas guzzler for a new car. I am from a convinced myself that after spending $65-75 to fill up my truck, I needed to take the plunge and trade in my gas guzzler for a new car. I am from a "Ford Family", my Parents drove Fords and I've owned an Expedition and 3 Explorers. Also, with my two boys now owning their own vehicles it was time for me to down size. I met with Kevin Quesenberry who was very comfortable to work with from the minute I met with him. He's very professional and compassionate about your needs from both a financial and practical standpoint. I've been in sales for many years and I've always tried to treat people the way I want to be treated. Kevin is honest and up front, professional, not pushy or fake and most importantly, a genuine person. I would sincerely recommend 5 Star Ford and Kevin Quesenberry to anyone looking for a great American made vehicle and outstanding customer service! More
I had to have the clutch replaced on my 2008 Shelby GT500. A friend had recommended that I talk to salesman Corey White, as he is familiar with Ford performance cars. He referred me to service writer GT500. A friend had recommended that I talk to salesman Corey White, as he is familiar with Ford performance cars. He referred me to service writer Gregg Wright, who was very friendly and helpful. The parts were ordered on a Friday, they arrived on Monday. I dropped my car off on Tuesday, a free rent car was provided and the service was completed on Wednesday. They kept the old parts per my request and the whole experience was very smooth. I would higly recommend this dealer for any service your Ford vehicle requires. More