Five Star Ford of Dallas

Kevin was my primary contact although the following can also be applied to Jeremy. Throughout the entire process, he was very honest and straightforward with me. I told him early on that I wanted to spen also be applied to Jeremy. Throughout the entire process, he was very honest and straightforward with me. I told him early on that I wanted to spend as little time as possible in the dealership and he did everytning he could to make the sales process as efficient as possible. He also got my car quicker than I was expecting (was going to be an order) which was outstanding. I would also like to compliment the finance manager (Ed?) who was also very friendly yet efficient and gave me the feeling that he was also working on my behalf to get me the best deal possible. I will not hesitate to recommend the dealership to my friends, family, and co-workers. More

My wife and I just stopped to see if it was possible to trade a Ford Van that was wheelchair assessable since our daughter had gone home to be with the Lord and we no longer had need of it. They made it ve trade a Ford Van that was wheelchair assessable since our daughter had gone home to be with the Lord and we no longer had need of it. They made it very easy for us to trade for a 2012 Ford Escape (Red) which my wife fell in love with. We were able to drive home with the Escape the very same day. Everyone was very friendly and since we have been dealing at this Ford facility for over 25 years we are happy to be able to continue to deal with the Ford family. More

Paul was a real professional and very patient since this was commercial lease thru my company. I would recommend him to any of my close friends In the market for a Ford vehicle. I rated my experience with was commercial lease thru my company. I would recommend him to any of my close friends In the market for a Ford vehicle. I rated my experience with this Ford dealership due to the positive experience I had with Paul Light. More

After dealing with 10+ dealerships and salesman over the past week, my fiancé were exhausted to say the least. Not only did Kevin give us the best deal on the truck we wanted over the phone, but he past week, my fiancé were exhausted to say the least. Not only did Kevin give us the best deal on the truck we wanted over the phone, but he was honest and stuck to that price unlike many other dealers we visited. Jeremy and Ken used all his resources when it came to getting us the best deal on the financing end of the deal and was unfront from the beginning on what has to be done in order to get to the car payment we wanted. They went into lengthy detail about all aspects of the sale like how to work all the cool new features on the F-150, where to find anything and everything we would ever need on the truck, all the warranties that were included and the ones we could purchase if we choose to. These people genuinely want you to get a great deal and really care about the customer service end of the purchase. We walked away excited and at ease that we made the absolute right decision on purchasing a truck with Kevin at Five Star Ford of Plano. More

Paul was a delight to work with and the dealership had plenty of inventory for us to look at. Love the 2013 Ford Fusion. Like buying American. plenty of inventory for us to look at. Love the 2013 Ford Fusion. Like buying American. More

Gary and Burt made my car buying experience wonderful and easy!! I was impressed Jim came out to congratulate me on my new purchase. I'm telling everyone to go here because I never felt hounded to buy their easy!! I was impressed Jim came out to congratulate me on my new purchase. I'm telling everyone to go here because I never felt hounded to buy their car or pressured to sign...it was all at my own pace. I love my EDGE and I'm bringing my brother back to buy a truck from Five Star Plano!! More

Kevin Q. was great! Very helpful and friendly and he made everything so easy! I will definetly refer 5 Star Ford to others and I will come back in the future! everything so easy! I will definetly refer 5 Star Ford to others and I will come back in the future! More

This was the best car buying experience ever. Paul was very friendly, helpful and I never once felt pressured. After sitting down and telling him what I was looking for and my price he matched it exactly. very friendly, helpful and I never once felt pressured. After sitting down and telling him what I was looking for and my price he matched it exactly. There was no hustle or going back and forth. I would definitely go back and buy a car through him. Paul and the dealership as a whole went above and beyond my expectations. More

Kevin responded almost immediately to my online request for more information on a 2013 Focus in inventory. He gave me extensive information on the purchase process and the vehicle by phone and by email. for more information on a 2013 Focus in inventory. He gave me extensive information on the purchase process and the vehicle by phone and by email. Knowing I was also soliciting deals on a similar car at another dealership, as expected, Kevin worked hard for my business. What was very unexpected was that even when I informed Kevin I was probably going to opt for the competition's deal (mainly due to location of dealership), he told me what to push for to ensure I was treated fairly by the other dealership. I did and I was. Kevin exemplified professionalism and gets my full recommendation for anyone in the market for a new Ford. More

Just completed a presentation with Crystal Burtron on the system usage of our new Ford. She did an excellent presentation, explained how to use everything, phone, navigation system, entertainment etc system usage of our new Ford. She did an excellent presentation, explained how to use everything, phone, navigation system, entertainment etc More