
Five Star Ford of Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,392 reviews
Kudos for Kevin & Dave for their services & work with me to get the vehicle that I want with monthly payment that fit my budget. Thanks again. with me to get the vehicle that I want with monthly payment that fit my budget. Thanks again. More
Paul Light was very helpful as a salesman under a very stressful situation. Everyone I met seemed eager to help with the process. I have used the service department in the past and find them very efficien stressful situation. Everyone I met seemed eager to help with the process. I have used the service department in the past and find them very efficient. More
Consistently great service from start to finish. I felt they were informing me, rather than "selling me" on the merits of models and options. I felt my needs were respected and there were no "deatlershi they were informing me, rather than "selling me" on the merits of models and options. I felt my needs were respected and there were no "deatlership games". I got a very good price, incorporating Ford Corp allowances and dealer discounts. As a result, I felt confident in actually buying "more car" than I had originally planned. I highly recommend David Denton and Paul Light. More
Joseph and Jim worked with me on my 2004 F150 trade-in and gave me a good price on my new F150 Crew Cab. I found an issue in the paint on the tailgate and they immediately took care of it. Joseph was very and gave me a good price on my new F150 Crew Cab. I found an issue in the paint on the tailgate and they immediately took care of it. Joseph was very friendly and Jim was very courteous. I would recommend to anyone to go see Joe or Jim at Sam Pack's Ford in Plano. More
I really liked working with this dealership. They seemed to really care if all my questions had been answered & if I was happy with their service. The salesman even stayed after his shift to meet us . Atten to really care if all my questions had been answered & if I was happy with their service. The salesman even stayed after his shift to meet us . Attention to detail & friendly emplyees was evident . Definitely will refer this salesman & dealership. Virginia Skiles More
Both Joe and Gary were very friendly and they seemed interested in my wife and I as people not just customers. There was nothing negative about our experience at the dealership. There was no "arm twis interested in my wife and I as people not just customers. There was nothing negative about our experience at the dealership. There was no "arm twisting" over price; I am a take it or leave it kind of guy and my expectations were met. Perhaps a customer who likes to haggle over the last penny would say otherwise, but I believe the price we paid for our Focus was appropriate or I would not have made the purchase. More
I brought in our Fordf150 for oil change and service and was extremely happy with the work the service team provided. I also got a great deal on a new Mustang and traded in my minivan. The entire staff from was extremely happy with the work the service team provided. I also got a great deal on a new Mustang and traded in my minivan. The entire staff from service, sales and financing all were fantastic and worked very hard to get us a great deal, bonus is I love my new Mustang and we will always enjoy our F150. I would not hesitate to refer friends to Sam Pack Plano for a new vehicle. More
I've always had excellent service at this dealership when servicing my '05 Mustang, and I received the same service when it was time to upgrade to '12. servicing my '05 Mustang, and I received the same service when it was time to upgrade to '12. More
Paul was very helpful finding the car I wanted in a timely manner. I love my new Ford Edge. I was also very pleased with how Ford handled my trade-in. It was a very easy process buying my car and I timely manner. I love my new Ford Edge. I was also very pleased with how Ford handled my trade-in. It was a very easy process buying my car and I would reccommend Five Star Ford to everyone. I was also impressed with Bob who gave me a quick lesson on how to use the features in my car. It was personalzed and saved me time signing up for a class. Overall my experience was GREAT! More
Everyone was extremely friendly and helpful. It was an amazing experience and I have already referenced you all to friends and family! Thanks for getting me into my new F150. amazing experience and I have already referenced you all to friends and family! Thanks for getting me into my new F150. More