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Five Star Ford of Dallas
Dallas, TX
1,463 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase.
Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,463 reviews
September 20, 2025
Angelia was amazing & explained inventory & options. She is honest & positive! A+++ for her & 5 star ford! She is honest & positive! A+++ for her & 5 star ford! More
by Mdee
Employees Worked With
September 20, 2025
I have done dozens upon dozens of transactions with Sam Park (not this location!) and over 600 overall. I did a phone deal with Johnny Vines (New Car Sales Mgr.) for a close friend from Mississippi and it Park (not this location!) and over 600 overall. I did a phone deal with Johnny Vines (New Car Sales Mgr.) for a close friend from Mississippi and it was a smooth deal until Chris Ballard did the deal paperwork in F&I. The deal over-estimated out of state TT&L by about $800. I phoned him to tell him there was a mistake in the refund because my friend was charged $225 in Doc Fee and then a 2nd undisclosed fee by the 3rd party vendor who did the out of state registration. Their 3rd party fee was $267 plus dealers doc fee of $225. The dealer charged $225 for Doc Fee, subs it out to a 3rd party to do their work and then wants her to pay the subs fee, too. Chris was argumentative, rude and refused to issue the refund. It is illegal to charge any fees no on the buyer's order. I will simply file a small claims suit on her behalf tomorrow and a complaint with the DMV. A good dealer can become a bad one with people breaking the law. More
by CorvetteTx
September 17, 2025
Eddie Bowers, aka CrewVanMan, made my custom order easy. He has a $40 booklet that walks you through every possible option, so you can exactly know what you need. Online click boxes are overwhelming. Local He has a $40 booklet that walks you through every possible option, so you can exactly know what you need. Online click boxes are overwhelming. Local dealers want to order basic options (white, few choices), yet you can get a 360 camera. He also 3D printed a spacer for the digital rear view camera; Ford only has it two car lengths back, so it needs a spacer to achieve a standard view. Can not recommend Eddie and Five Star Enough. Price and Finance are all done online from the comfort of my home, with no pressure, clear, and concise answers. More
by TomW
September 15, 2025
Recent purchase of a used vehicle. Very clean and easy transaction. We came from out of town to purchase a vehicle and they did not disappoint. The salesman, Akram, was super professio Very clean and easy transaction. We came from out of town to purchase a vehicle and they did not disappoint. The salesman, Akram, was super professional and well polished. He made every step of the process easy! There were no games or hidden fees. Would purchase from Five Star Ford again. More
by denaiii
September 14, 2025
All of the staff were great to work with very polite and courteous very professional. The explained every step in precise detail. courteous very professional. The explained every step in precise detail. More
by Scrogginsbarry8
September 12, 2025
Great experience! Shawn was knowledgeable & made the whole process fast and easy. We left with our pre-owned vehicle and we are so happy with it. Thank you Shawn!! Shawn was knowledgeable & made the whole process fast and easy. We left with our pre-owned vehicle and we are so happy with it. Thank you Shawn!! More
by Olivia
Employees Worked With
September 07, 2025
very satisfied with the service and financing. Darian Rivera was very helpful and helped with all our questions.. Darian Rivera was very helpful and helped with all our questions.. More
by claudia292972
Employees Worked With
September 03, 2025
Exceptional experience we had at this dealership. Mr Laray Wilson was extremely knowledgeable and helpful to all needs.thank You (T-Bone ) you were very patient with me and my wife.🙏🏻 Mr Laray Wilson was extremely knowledgeable and helpful to all needs.thank You (T-Bone ) you were very patient with me and my wife.🙏🏻 More
by Gmsader
September 02, 2025
Mr. Bret did an absolutely amazing job helping me purchase my Mustang EcoBoost! From the moment I walked in, he was incredibly friendly, approachable, and knowledgeable. He took the time to answer al purchase my Mustang EcoBoost! From the moment I walked in, he was incredibly friendly, approachable, and knowledgeable. He took the time to answer all my questions, made sure I felt comfortable throughout the entire process, and never once pressured me. His professionalism and genuine enthusiasm made the experience smooth and enjoyable. I really appreciated how easy he made everything and how clearly he explained all the details. If you're looking for a great car-buying experience, Mr. Bret is the one to see — I couldn't be happier with my new Mustang! More
by Abu Bakar Islam
Employees Worked With
September 01, 2025
Fantastic experience. Joe and the team answered any and all questions we had and most importantly had us in and out quickly which was super important to us. I will buy my Joe and the team answered any and all questions we had and most importantly had us in and out quickly which was super important to us. I will buy my next Ford from you guys. More
by ChrisI
