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Five Star Ford of Dallas

Dallas, TX

4.8
1,384 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,384 reviews

April 08, 2023

Joe was great to work with throughout the entire process of buying my bronco. Would highly recommend purchasing through five star ford Dallas More

by Madboltin84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2023 -

Five Star Ford of Dallas responded

Congratulations on owning a sweet new Bronco, Madboltin84! Joe is a great source of Ford advice. Reach him again at 972-985-3600. We all appreciate your endorsement of Five Star Ford Dallas and we look forward to helping you enjoy your Bronco. Thank you, Thomas Bies, General Sales Manager

April 05, 2023

Joe is a great salesman! Five Star Ford is the only place I’m going for now on to buy my vehicles! More

by Isaiah Runyon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Five Star Ford of Dallas responded

Isaiah, We always love to hear from our Five Star Ford Dallas customers. On behalf of Joe and the entire sales team, thank you for your endorsement. We look forward to helping you enjoy your new truck. Call on us any time at 972-985-3600. Thanks again, Thomas Bies, General Sales Manager

April 03, 2023

Sales and financing of Sam Pack Five Star Ford is very helpful and professional. Will recommend to friends , family and acquaintances. Very happy with purchase. Nice to deal with honest operation. Thanks More

by cderrick2012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Serour, five star, Saul Ramirez
Apr 04, 2023 -

Five Star Ford of Dallas responded

Hello Mr. and Mrs. Derrick, Congratulations on your purchase at Five Star Ford Dallas. Customer satisfaction continues to be a priority. Reach Saul or me at 972-985-3600 when you need our technical or care concerns. Enjoy your new car! Thank you for your business and review, Thomas Bies, General Sales Manager

April 02, 2023

The salesman, Alllen was very helpful. Overall experience with this dealership was great. The only negative thing I can say was about the extra warranty packages they wanted to sell at the More

by Mclifton5500
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Five Star Ford of Dallas responded

Hello Mclifton5500, Congratulations on your new vehicle from Five Star Ford Dallas. If there is anything else we can do for you, please reach Allen, Brett, or me at 972-985-3600, We strive for 100% customer satisfaction. Thank you for your review and business. Sincerely, Thomas Bies, General Sales Manager

March 31, 2023

Great service quick work with salesman on pitching my truck and having it delivered to my house only issue is the truck came with a door dent and scratch on the drivers side fender flare. The door was e More

by Ranwho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Elmore
Apr 01, 2023 -

Five Star Ford of Dallas responded

Ranwho, Thank you for your candid feedback and for shopping at Five Star Ford Dallas. As you begin enjoying your truck, reach us at 972-985-3600 with questions. We strive for 100% customer satisfaction. Sincerely, Thomas Bies, General Sales Manager

March 30, 2023

Great dealership, great people, fair dealings. We had a great experience. Thanks to all we worked with. More

by djdarrow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Five Star Ford of Dallas responded

Thank you for shopping with Joe and the Five Star Ford Dallas team, djdarrow! Customer focus continues. Call on us at 972-985-3600 when you have technical or care questions. Helping you fully enjoy your new Ford is our priority. Thanks again for your business and kind review. Best Regards, Thomas Bies, General Sales Manager

March 20, 2023

My new experience buying my first car was so easy with Iliana’s knowledge, very easy buying process with financing. Everyone was so nice and patient. The communication was the best I’ve ever seen. Very ha More

by Ryanc_96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn , Iliana Davila
Mar 20, 2023 -

Five Star Ford of Dallas responded

Ryanc_96, Iliana and our team were excited to help you with your first vehicle purchase. We encourage you to stay in touch at 972-985-3600. Any time you need our automotive knowledge, stop by Five Star Ford Dallas or give us a call. We hope to help you fully enjoy your ride. Congratulations! Take Care, Thomas Bies, General Sales Manager

March 20, 2023

I received great service from sakes and finance. Me and my family have been to Five Star for many years and leased cars with always great service. I would refer your company to friends. More

by Silver Bear
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raed Ashkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tarek Salama
Mar 20, 2023 -

Five Star Ford of Dallas responded

Thank you, Silver Bear, for your loyalty to Five Star Ford Dallas. We appreciate serving you and your family. Reach Raed or me at 972-985-3600 any time you have technical or maintenance questions. Your complete satisfaction is always the goal. Thanks again, Thomas Bies, General Sales Manager

March 19, 2023

Great service. Matt has been out point of contact from placing order in September 2022 until our delivery on feb 17 2023. He's been in constant touch and shared upd More

by THEO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaRay Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt g, Esmeralda Garcia
Mar 19, 2023 -

THEO responded

There's been a typo. It was Matt who helped us during the process and i highly appreciate his efforts. Great service through out the process. Very approchable and took time to explain every single details.

Mar 19, 2023 -

Five Star Ford of Dallas responded

THEO, Thank you so much for the detailed review of your shopping visit at Five Star Ford Dallas, Customer experience is a priority so it is great to hear Matt and our team took such good care of you. We continue to be available for your Ford questions at 972-985-3600. We want you to fully enjoy your car. Best Regards, Thomas Bies, General Sales Manager

March 18, 2023

I’m very happy with my purchase of a Mach 1 Mustang from Five Star Ford Dallas!!! I’m thankful to Darrell, Luis, Jarren, and Sam for a great deal and a smooth transaction!!! More

by Nissan1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Williams and Jaren
Mar 19, 2023 -

Five Star Ford of Dallas responded

Congratulations on your Mach 1 purchase at Five Star Ford Dallas, Nissan1! Thank you for recognizing so many staff involved in your transaction. We look forward to helping you enjoy your car and we welcome all of your technical or care questions at 972-985-3600. Have fun with your travels! Best Regards, Thomas Bies, General Sales Manager

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