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Five Star Ford of Dallas

Dallas, TX

4.8
1,391 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,391 reviews

May 02, 2020

Bad sale experience. Once I got to the dealership the sales manager did not provided an offer or deal for the vehicle I was interested. All he did was talk about random th More

by Raul Munoz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
sale manager
May 05, 2020 -

Five Star Ford of Dallas responded

Hello Raul, Providing a great customer experience is very important to us, If you would like to reach out to me at tbies@fivestarforddallas.com or 972-985-3600, I will gladly discuss the necessary credit needed to obtain the purchasing power you were seeking. We would love to help you get into a new vehicle. Please reach out to me. Sincerely, Thomas Bies, General Sales Manager

May 01, 2020

Iliana was a pleasure to work with. Fred in finance was great and made everything seamless and easy. Overall great experience at Five Star Ford Dallas. More

by LxMxM
Recommend Dealer
Yes
Employees Worked With
Iliana Davila, Fred Smith
May 02, 2020 -

Five Star Ford of Dallas responded

Hello LxMxM! It is great to hear you enjoyed your shopping experience at Five Star Ford Dallas! When Iliana or I can help with future vehicle needs or care, please give us a call at 972-985-3600. Thank you for being our customer! Take Care, Thomas Bies, General Sales Manager

April 22, 2020

Love my new car! Brett was very helpful in getting the new car I wanted quick and efficiently. He worked hard to get me a good price. I’m thankful to Five Star Ford fo More

by mkm620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Smith
Apr 22, 2020 -

Five Star Ford of Dallas responded

Congratulations on the purchase of your new Ford, mkm620! When you have additional questions about your vehicle, Brett and I would love the opportunity to share our knowledge. Reach out to either of us at 972-985-3600. Thank you for your review and business, Thomas Bies, General Sales Manager

April 21, 2020

Laray wilson went above and beyond. I really appreciated all of his help. Very happy with the vehicle. Will definitely be buying again from him in the future. More

by Wbarnes661
Recommend Dealer
Yes
Employees Worked With
LaRay Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Five Star Ford of Dallas responded

Hello Wbarnes661! Thank you for shopping at Five Star Ford Dallas! LaRay and I want to continue sharing our vehicle knowledge and we look forward to helping you again. Call either of us at 972-985-3600. We look forward to serving you again. Take Care, Thomas Bies, General Sales Manager

April 20, 2020

NEVER DEALT WITH THEM BEFORE AND NEVER WILL.TRADE APPRAISEL ON THEIR WEBSITE WAS GIVEN A AMOUNT BUT DEALERSHIP OFFERED $2000 LESS,WHAT A JOKE.THEY OFFERED $20 000 APPRAISAL BETWEEN $21000 AND $2400 More

by PORSCHE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
STEPHEN
Apr 22, 2020 -

Five Star Ford of Dallas responded

Hello PORSCHE, Your feedback is appreciated and it is important to me to review your experience with our dealership. With the limited information, I kindly ask that you email your contact information to tbies@fivestarforddallas.com. Direct communication continues to be important and it would be great to review your trade-in first hand. I look forward to hearing from you. Sincerely, Thomas Bies, General Sales Manager

Apr 22, 2020 -

PORSCHE responded

My first impression with your dealership was not good, I have purchased a lot of expensive vehicles in the past and had some great experiences , you can certainly learn from Porsche Oklahoma City when it comes to customer service, I will shop around to find the deal for me

April 20, 2020

We had a great experience at Five Star Ford of Dallas. Pete Restivo was our salesman and he did a great job of explaining everything to make the buying process easy for us. I highly recommend Pete and the More

by Ambern2008
Recommend Dealer
Yes
Employees Worked With
Pete Restivo
Apr 21, 2020 -

Five Star Ford of Dallas responded

Congratulations Ambern2008 on your new Ford! Thank you for sharing your visit with Pete and the team at Five Star Ford Dallas. We are here to help anytime you have questions about your vehicle at 972-985-3600. Making this your best driving experience is our goal! Take Care, Thomas Bies, General Sales Manager

April 15, 2020

Joe Crawford got me my car of my dreams Joe and I are good friends and he know's I've been wanting a GT for a while. He found one in Kansas city that I really liked and we transacted everyth More

by piercefield34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2020 -

Five Star Ford of Dallas responded

Hello piercfield34! Thank you for endorsing Joe and his efforts to find you the perfect Mustang GT! Sharing our Ford knowledge continues and Joe and I welcome your questions at 972-985-3600. We appreciate your feedback and business at Five Star Ford Dallas. Enjoy, Thomas Bies, General Sales Manager

April 08, 2020

Awesome Experience! Had an awesome experience at Five Star Ford..thanks to Joe Crawford for putting an amazing deal together on my Mustang GT Stage3 Roush! Everyone invo More

by AUS 13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2020 -

Five Star Ford of Dallas responded

Congratulations on your purchase, AUS 13! Joe and I would love to continue sharing our Ford knowledge, so we invite you to stay in touch at 972-985-3600. Knowing you are fully enjoying your Mustang GT is the goal! Thank you for endorsing Joe and Five Star Ford Dallas. Best Regards, Thomas Bies, General Sales Manager

March 30, 2020

LaRay in sales and Dave Chapelle (no not that one!!) in finance went above and beyond to help me get back into a family friendly Explorer for my convertible . Totally recommend you talk to LaRay and if More

by Boston Mike
Recommend Dealer
Yes
Employees Worked With
LaRay Wilson, Dave Chapelle
Mar 31, 2020 -

Five Star Ford of Dallas responded

Congratulations on your vehicle purchase, Boston Mike! If LaRay or I can offer any additional questions regarding your Explorer, please reach out to either of us at 972-985-3600. Thank you for shopping at Five Star Ford Dallas. We look forward to helping you again. Take Care, Thomas Bies, General Sales Manager

March 30, 2020

Charles was awesome..!! He helped me with the car and handled the whole transition pretty smooth. He made it very effortless for me as a customer. Kudos to him More

by Raj
Recommend Dealer
Yes
Employees Worked With
Charles Wilkinson
Mar 31, 2020 -

Five Star Ford of Dallas responded

Hello Raj, Congratulations on your new Ford! We are excited to be your auto dealer and after the shutdown, we welcome you back to Five Star Ford Dallas to review the features on your vehicle. We can also Facetime to offer our automotive advice. Please stay in touch with Charles or me at 972-985-3600. Thank you and stay safe, Thomas Bies, General Sales Manager

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