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Five Star Ford of Dallas

Dallas, TX

4.8
1,374 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,374 reviews

December 01, 2019

Best car buying experience Look no further. Buy all your cars from here. Best service and most efficient car buying experience ever !! I will always come here and send my friend More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Five Star Ford of Dallas responded

Congratulations, Barbara, on your new Ford purchase! Please give Joe or me a call at 972-985-3600 if you would like to revisit any of the features on your SUV. We want to make certain you are truly enjoying your new ride. Thank you for shopping at Five Star Ford Dallas and we look forward to seeing you again. Happy Holidays, Thomas Bies, General Sales Manager

December 01, 2019

Great Experience We came back to purchase the explorer we test drove last month when we purchased my husband’s mustang. Joe took great care of us and we loved working More

by Melaniemdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lupita Nunez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Smith
Dec 02, 2019 -

Five Star Ford of Dallas responded

Thank you, Melaniemdavis, for returning to Five Star Ford Dallas for a second purchase. It is great to know Joe and the sales team took such good care of you and your husband. Congratulations on both vehicles and please let us know if there are any features you would like to review. Happy Holidays, Thomas Bies, General Sales Manager

November 30, 2019

New F150 Thanks to Joe, Rene, and Fred for getting us into a new F150 with a great deal. We look forward to continuing our relationship with Five Star Ford Pla More

by Eumiller72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Smith
Nov 30, 2019 -

Five Star Ford of Dallas responded

Congratulations on your new Ford, Eumiller72! As you begin enjoying your new ride, please reach out to us at 972-985-3600 when questions arise. Our goal is to make certain you are comfortable during your drive time. Happy Holidays, Thomas Bies, General Sales Manager

November 26, 2019

Best Experience So Far! Felt like the team was focused on me from the start and never made me feel rushed. Got the vehicle I wanted and they gave me a great value on the trad More

by Scot T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lupita Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Na Na, Fred Smith
Nov 26, 2019 -

Five Star Ford of Dallas responded

Congratulations Scot on your new Ford! Thank you for recognizing the sales team for their efforts to help with your purchase. We would like to invite you back to review the vehicle to assure you the best driving experience. Please stay in touch at 972-985-3600. We value you and your business. Best Regards, Thomas Bies, General Sales Manager

November 21, 2019

Becky Cunneen was a pleasure to work with and very knowledgeable about the vehicle I purchased. Fred Smith in Finance was also great to work with. Everyone I encountered at the dealership was very nic More

by jonilee
Recommend Dealer
Yes
Employees Worked With
Becky Cunneen, Fred Smith
Nov 22, 2019 -

Five Star Ford of Dallas responded

Congratulations on your vehicle purchase, jonilee! Becky is 100% about customer care and we would both love to hear from you if you have any additional questions. Thank you for shopping at Five Star Ford Dallas and please stay in touch at 972-985-3600. Enjoy, Thomas Bies, General Sales Manager

November 20, 2019

Great staff. Very friendly... Great experience! Staff was friendly and very accommodating. My sales person was Juan Orocio. He was very knowledgeable and friendly. Fred Smith was g More

by Sco10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Orocio, Fred Smith
Nov 21, 2019 -

Five Star Ford of Dallas responded

Congratulations on the purchase of your new Ford Sco10! The staff at Five Star Ford Dallas is available at 972-985-3600 to continue helping with your vehicle needs. Please let us know if there are features on your vehicle you would like to review. Knowing you are enjoying the best of Ford's technology is our goal. Thank you for your business, Thomas Bies, General Sales Manager

November 20, 2019

Pleasure to Work With! Becky Cunneen was amazing but the whole team was very accommodating. We were given a fair price. We had a few issues come up but all of them were solv More

by Kare and Gare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene’, Michelle Larson, Becky Cunneen
Nov 20, 2019 -

Five Star Ford of Dallas responded

Congratulations Kare and Gare on your new Ford purchase. Becky, Michelle, and I are available at 972-985-3600 when you have questions about your vehicle. Knowing you are fully enjoying your Ford is important to us. Thank you for choosing Five Star Ford Dallas and we look forward to helping you again. Take Care, Thomas Bies, General Sales Manager

November 20, 2019

Great experience Love the dealership and enjoyed working with Joey. He makes the car buying process fun and exciting like it should be while also keeping it simple. More

by jharman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey O'Conner, Esmeralda Garcia
Nov 21, 2019 -

Five Star Ford of Dallas responded

Thank you, jharman, for choosing Five Star Ford Dallas to shop for your Explorer. Joey and everyone at the dealership is excited to have you as our customer. Please stay in touch at 972-985-3600. Our goal is to provide you with continued customer and vehicle care for an enjoyable ride in your Ford. Thanks again, Thomas Bies, General Sales Manager

November 19, 2019

First impressions I had never purchased from here before but the experience was excellent. My salesman Joey was excellent and very personable and friendly. Really enjo More

by rlbrownl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey O'Conner, Esmeralda Garcia
Nov 20, 2019 -

Five Star Ford of Dallas responded

Welcome to Five Star Ford Dallas, rlbrownl! Thank you for sharing your feedback and if you would like to review your purchase agreement, I would be more than happy to meet with you. Your complete satisfaction is our goal. Please let Joey or me know if you would like to stop by at 972-985-3600. It is important to us that we earn your trust and loyalty. Sincerely, Thomas Bies, General Sales Manager

Nov 20, 2019 -

rlbrownl responded

My purchase agreement is fine. I used my own approved loan. The bad taste was I didn’t tell finance that I had that in case they could beat it since you work with so many lenders. Since your best finance offer was 5.19% to my 3.19%, that’s 62% higher than what I got approved for on my phone while I was waiting for finance. That’s why I didn’t feel like that was “truly” the best offer you received. I think it’s just what they told me. But I admit I may be incorrect. Again, outside of that, your service was excellent.

November 16, 2019

Super friendly! Juan was super helpful in our new vehicle purchase! I would highly recommend Juan to anyone I know to work with When buying a new Ford. More

by grewingrl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Orocio
Nov 18, 2019 -

Five Star Ford of Dallas responded

Congratulations on your new Ford, grewingrl! Your recommendation for Juan and Five Star Ford Dallas is truly appreciated. If there are any features on your new vehicle you would like to revisit, please let us know at 972-985-3600. We hope to serve you again. Thank you, Thomas Bies, General Sales Manager

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