Five Star Ford of Dallas

Update to my last review!!! If I could give this zero stars I would. I've only had my car for a little over 5 months. It has been nothing but trouble. This was "suppose" to be a If I could give this zero stars I would. I've only had my car for a little over 5 months. It has been nothing but trouble. This was "suppose" to be a certified vehicle. Which was explained to me by the salesperson. Whose knowledge of cars are zero. I learned after just 6 weeks of having the car that i needed a front end alignment. Then one of the tires kept going low. Needed a new tire 237 dollars. I don't think it's even a new tire.. Then the trim on my back passenger door keeps falling off. Still waiting on that to come in that I told them about in November. Smh!!! I didn't have this much trouble with the 2007 escape I bought in 2010. Don't get me wrong I love my car it's just been too much. My next car will definitely not be a Ford!!!!!!!!! More

Individualized attention Becky took care of making sure this first time buyer had a good experience. We started the process communicating via email. Almost immediate responses Becky took care of making sure this first time buyer had a good experience. We started the process communicating via email. Almost immediate responses made it feel like we were the most important customer she had. All the paperwork was prepared when we arrived, the process was easy and she made us feel right at home. More

Great experience! We had a great no-haggle experience at Five Star Dallas with Becky! Thank you for a painless transaction. We are excited about our new Explorer! We had a great no-haggle experience at Five Star Dallas with Becky! Thank you for a painless transaction. We are excited about our new Explorer! More

Review Becky was very professional and knowledgeable. Very pleasant, not pushy at all. Esmeralda was great, best finance experience I have ever had. Pric Becky was very professional and knowledgeable. Very pleasant, not pushy at all. Esmeralda was great, best finance experience I have ever had. Price was good, do think they could have worked with me just a bit morr More

Great Experience! Joey was great to work with. He is very knowledgeable about all things Ford Performance. If you want to deal with someone who knows their stuff and Joey was great to work with. He is very knowledgeable about all things Ford Performance. If you want to deal with someone who knows their stuff and is a real car guy give Joey a call. More

Great Experience I recently purchased a vehicle from Five Star Ford in Plano. Shawne and Pete assisted me with the purchase of a new vehicle. I was very specific in wh I recently purchased a vehicle from Five Star Ford in Plano. Shawne and Pete assisted me with the purchase of a new vehicle. I was very specific in what I was considering and within a few days, they located a vehicle. I test drove the vehicle and it was exactly what I was looking for. Shawne and Pete were extremely knowledgeable about all the vehicles and I never felt pressured. When I get ready to buy my next vehicle, I will go to Five Star Ford in Plano and request Shawne and Pete. Great experience from start to finish. Wade More

Best customer service ever! No hassle, no issues! Quick to get the deal done.. I’m from Laredo, Texas and plan on continuing to work with this dealership in Dallas. No hassle, no issues! Quick to get the deal done.. I’m from Laredo, Texas and plan on continuing to work with this dealership in Dallas. More

Second truck in a year This is the second truck I purchased from Five Star Ford in less than a year. I am a repeat customer because this is an amazing dealership. The employ This is the second truck I purchased from Five Star Ford in less than a year. I am a repeat customer because this is an amazing dealership. The employees of Five Star Ford are probably the best I have ever dealt with. My sales person, Becky Cunneen, has become a close contact and was able to put together a great deal with my trade in. Anyone looking for a new vehicle needs to visit and Five Star Ford and give them a chance. Ford has an outstanding product and the dealership was far better than any Toyota dealer I have ever been to. Looking forward to getting my all electric Mustang in the future. Thanks to everyone at Five Star Ford. More

Good Experience They were honest, helpful, and explained everything well. I would shop here again. After having a few bad experiences with other dealerships giving mi They were honest, helpful, and explained everything well. I would shop here again. After having a few bad experiences with other dealerships giving misleading prices, they were honest. More

#1 Ford Dealership for Specialty Vehicles My wife and I had a special relationship when we bought our new Ford Shelby Baja Raptor. "Excellent Car Dealership " My Sales Manager Joey O,Conner w My wife and I had a special relationship when we bought our new Ford Shelby Baja Raptor. "Excellent Car Dealership " My Sales Manager Joey O,Conner was a very Knowledgeable and very Friendly Sales Manager, who believes in the Shelby product. He is a person who you can trust and go back to the dealership and have a friend for lifetime Thank you Joey. More