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Five Star Ford of Dallas

Dallas, TX

4.8
1,392 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,392 reviews

December 28, 2019

Update to my last review!!! If I could give this zero stars I would. I've only had my car for a little over 5 months. It has been nothing but trouble. This was "suppose" to be a More

by Nettie08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Becky Cunneen
Dec 30, 2019 -

Five Star Ford of Dallas responded

Hello Nettie08, Your complete satisfaction is always our goal. We would like to address your feedback and ask that you reach out to either Becky or me at 972-985-3600. If you would like to forward your contact information via email, I will gladly give you a call. My email is tbies@fivestarforddallas.com. Becky and I look forward to reviewing your purchase. Sincerely, Thomas Bies, General Sales Manager

December 28, 2019

Individualized attention Becky took care of making sure this first time buyer had a good experience. We started the process communicating via email. Almost immediate responses More

by Smithshe003
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Cunneen, Esmeralda Garcia
Dec 30, 2019 -

Five Star Ford of Dallas responded

Hello Smithshe003, It is always exciting for our staff to help a first-time buyer. We want to continue sharing our knowledge to make your driving experience awesome. So, please stay in touch with Becky, Esmeralda, or me at 972-985-3600. Thank you for shopping at Five Star Ford Dallas! Happy New Year, Thomas Bies, General Sales Manager

December 28, 2019

Great experience! We had a great no-haggle experience at Five Star Dallas with Becky! Thank you for a painless transaction. We are excited about our new Explorer! More

by Boymom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Larson, Becky Cunneen, Esmeralda Garcia
Dec 30, 2019 -

Five Star Ford of Dallas responded

Congratulations, Boymom, on the purchase of your Explorer. It is great to call you our customer and we always welcome your visits at Five Star Ford Dallas. Please call us if there are features on your Ford that you would like to review at 972-985-3600. Enjoy your drive time and please stay in touch. Happy New Year, Thomas Bies, General Sales Manager

December 23, 2019

Review Becky was very professional and knowledgeable. Very pleasant, not pushy at all. Esmeralda was great, best finance experience I have ever had. Pric More

by Jim Roseman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Cunneen, Esmeralda Garcia
Dec 24, 2019 -

Five Star Ford of Dallas responded

Thank you, Mr. Roseman, for choosing Five Star Ford Dallas. If Becky or I can review any of Ford's features, please give us a call at 972-985-3600. We hope you fully enjoy your SUV. Happy Holidays, Thomas Bies, General Sales Manager

December 23, 2019

Great Experience! Joey was great to work with. He is very knowledgeable about all things Ford Performance. If you want to deal with someone who knows their stuff and More

by stew83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey O'Conner
Dec 24, 2019 -

Five Star Ford of Dallas responded

Happy Holidays, stew83! Congratulations on your sweet purchase. If Joey and our performance team can review your Mustang's features, please give us a call at 972-985-3600. Thank you for making Five Star Ford Dallas your auto dealer. Thank you, Thomas Bies, General Sales Manager

December 23, 2019

Great Experience I recently purchased a vehicle from Five Star Ford in Plano. Shawne and Pete assisted me with the purchase of a new vehicle. I was very specific in wh More

by Wade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawne M., Pete Restivo
Dec 24, 2019 -

Five Star Ford of Dallas responded

Congratulations Wade! Thank you for recognizing Shawne and Pete's efforts to get you into a new Ford. We would love to help with your future vehicle needs. Please stay in touch us at 972-985-3600. You are a valued customer at Five Star Ford Dallas. Happy Holidays, Thomas Bies, General Sales Manager

December 20, 2019

Best customer service ever! No hassle, no issues! Quick to get the deal done.. I’m from Laredo, Texas and plan on continuing to work with this dealership in Dallas. More

by san3jas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey O'Conner
Dec 21, 2019 -

Five Star Ford of Dallas responded

Happy Holidays, san3jas! Congratulations on a very special car purchased! When Joey or I can offer any advice or help with your Ford's features or care, please stay in touch at 972-985-3600. We appreciate the extra miles you travel to Five Star Ford Dallas! Thank you, Thomas Bies, General Sales Manager

December 20, 2019

Second truck in a year This is the second truck I purchased from Five Star Ford in less than a year. I am a repeat customer because this is an amazing dealership. The employ More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Cunneen, Fred Smith
Dec 21, 2019 -

Five Star Ford of Dallas responded

Welcome back, Steve! We are so grateful to have you as a customer at Five Star Ford Dallas. Your recommendation of Becky is awesome as she is a true professional at the dealership. We look forward to introducing the Mach E later next year. In the meantime, enjoy your truck and please let Becky or me know if you have any questions at 972-985-3600. Happy Holidays, Thomas Bies, General Sales Manager

December 18, 2019

Good Experience They were honest, helpful, and explained everything well. I would shop here again. After having a few bad experiences with other dealerships giving mi More

by brianaradams97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esmeralda Garcia
Dec 19, 2019 -

Five Star Ford of Dallas responded

Welcome to Five Star Ford Dallas, brianaradams97! Our goal is to offer transparency and efficiency during every visit. Please let us know when we can help again with your vehicle needs at 972-985-3600. Enjoy your new SUV and Happy Holidays! Sincerely, Thomas Bies, General Sales Manager

December 16, 2019

#1 Ford Dealership for Specialty Vehicles My wife and I had a special relationship when we bought our new Ford Shelby Baja Raptor. "Excellent Car Dealership " My Sales Manager Joey O,Conner w More

by T. T. Army
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey O'Conner
Dec 16, 2019 -

Five Star Ford of Dallas responded

Congratulations, T.T.Army! Thank you for acknowledging Joey and his expertise and passion. It would be great to have you back to Five Star Ford Dallas any time, Joey or I am available at 972-985-3600 whenever you have vehicle concerns. Enjoy your amazing Shelby Baja Raptor and Happy Holidays, Thomas Bies, General Sales Manager

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