Five Star Ford of Dallas

Didn't expect to buy anything, walkws out with a truck Becky was great to work with! She was very knowledgeable and was able to answer all our questions. It was very hectic with the move to their new locat Becky was great to work with! She was very knowledgeable and was able to answer all our questions. It was very hectic with the move to their new location but she was able to complete or transaction in as efficient a manner as possible! We also really appreciated how we never felt pressured by her, but she knew when to ask us the right questions! More

Five Star experience at Five Star Ford I recently purchased a 2019 Mustang GT California Special from Five Star. I had the distinct pleasure of working with Sion throughout the purchasing p I recently purchased a 2019 Mustang GT California Special from Five Star. I had the distinct pleasure of working with Sion throughout the purchasing process. I had a very specific car in mind when I went into the dealer. He worked tirelessly to help me narrow down what my perfect car would look like, even though they didn't have one on the lot at the time. However, because Five Star has such a big network and great reputation, Scion was able to find the exact model and options I was looking for and perform a dealer trade. The entire process was very smooth. I had the pleasure of working with Esmeralda Garcia for the final finance portion of the purchase. She was extremely professional and very helpful. Lastly, Scion took the time to review all my manuals and help me set up my Ford Pass. During the set-up, we were unable to get the technology connected correctly. Michelle Larson was kind enough to help troubleshoot and fix the issue with a system reset. Overall the customer service at Five Star truly lives up to it's name - Five Stars!!! More

Fast, efficient, and customer friendly. I have gone here for service for the past five years and it has been a steady improvement each year but now they have really found their game. I worke I have gone here for service for the past five years and it has been a steady improvement each year but now they have really found their game. I worked with Randy Owens to schedule the visit and he met me the moment I arrived. He was prepared and everything seemed to work the way you always want it to. They have embraced continuous improvement as a way of doing business and it is really paying off. More

Three times a winner! This was the 3rd vehicle I have purchased from this dealership and each time I have been very pleased with the transaction and the customer service. T This was the 3rd vehicle I have purchased from this dealership and each time I have been very pleased with the transaction and the customer service. Their service department has also always been fair, effective, and fast. More

The people here at Five Star Ford make it great! The people working here at Five Star Ford are wonderful. Friendly, fun, happy, and helpful. I just bought a new car for my wife and they could not hav The people working here at Five Star Ford are wonderful. Friendly, fun, happy, and helpful. I just bought a new car for my wife and they could not have been nicer. They even fed me! More

Awesome service Thank you Becky for a wonderful and no stress car buying experience. I am excited to drive the upgraded version of my favorite Ford Explorer. Thank you Becky for a wonderful and no stress car buying experience. I am excited to drive the upgraded version of my favorite Ford Explorer. More

Best experience Ever! I’ve been buying cars from dealers since forever. This was an awesome experience, the first awesome to say the truth. Sion was at the same time crys I’ve been buying cars from dealers since forever. This was an awesome experience, the first awesome to say the truth. Sion was at the same time crystal clear in every detail of the deal and professional without the fake atitude, I believe it’s because he is a child of the living God. For this reason I will continue buying from Ford where was righteously treated and they all made me feel at home. Thank you Sion, thank you all the staff involved in the deal!?? More

Best of the best! Becky is an absolute rockstar - nothing shy of excellence from start to finish. She patiently walked me through the entire process with zero pressure. Becky is an absolute rockstar - nothing shy of excellence from start to finish. She patiently walked me through the entire process with zero pressure. Once the pricing came into discussion, she made it very simple and straight forward. No hardballing or incessant back and forth. If you want a car buying experience like no other, Becky is hands down the best. Thanks for everything, I love my new Raptor! More

Greatness The dealership did everything possible to get us what we wanted couldn’t ask for more also gave us a lot of beneficial information to use in the futur The dealership did everything possible to get us what we wanted couldn’t ask for more also gave us a lot of beneficial information to use in the future!!! More

Best Experience Ever Thank You Becky for all your help! Becky thanks for all your hard work. You were pleasant over the phone and in person you were personable and friendl Thank You Becky for all your help! Becky thanks for all your hard work. You were pleasant over the phone and in person you were personable and friendly. More