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Five Star Ford of Dallas

Dallas, TX

4.8
1,384 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,384 reviews

June 20, 2019

2019 Ford Escape Becky was super helpful and made our experience smooth. We unfortunately had to get a car on short notice and Becky did well with making our experienc More

by Rachelgquarles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Cunneen
Jun 21, 2019 -

Five Star Ford of Dallas responded

Rachel, It is great to hear Becky found a solution to your auto needs. She is a great ambassador of the Ford product line and we both welcome you back to review any of your new car's features. Please give us a call at 972-985-3600. We look forward to serving you again. Thank you, Rene Galvan, General Sales Manager

June 16, 2019

Family atmosphere, professional and honest I was really impressed with how quick and knowledgeable my salesperson was. It just made car buying fun for me I will definitely recommend this dealer More

by Chioma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Banky Bodunrin
Jun 17, 2019 -

Five Star Ford of Dallas responded

Chioma, Banky and our sales team are excited to add you to our satisfied customer list. We would like to invite you back to review the new Ford technology in your vehicle. Please let us know when you would like to visit at 972-985-3600. Thank you, Rene Galvan, General Sales Manager

June 16, 2019

Sales / Finance- both very professional We bought a used mustang yesterday, and the entire sales/finance/delivery process was smooth, I highly recommend Becky from Sales, great temperament a More

by JSawicki
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Cunneen
Jun 17, 2019 -

Five Star Ford of Dallas responded

JSawicki, Congratulations on your Mustang purchase. It was great to have you visit Five Star Ford Plano and we are excited to see you at our new location opening in July. Whenever we can help with your automotive needs, reach us at 972-985-3600. Thank you, Rene Galvan, General Sales Manager

June 13, 2019

Joe Crawford is your man for the best experience ever! Joe Crawford was very detailed from beginning to finish. He knew how I picky I was about finding the right car for me and he delivered! I fell in love More

by DZalecki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles in Finance, Sean Sachse
Jun 17, 2019 -

Five Star Ford of Dallas responded

DZalecki, Thank you for taking the time to recognize Joe Crawford and his knowledge of vehicles on our lot. If Joe or I can be of further help, please let us know at 972-985-3600. We appreciate your business and hope you are enjoying your car! Take Care, Rene Galvan, General Sales Manager

June 06, 2019

Great experience! Easy right from the start. We inquired online about a vehicle and got an immediate response from Becky, our sales rep to set up a time to see the car. Shortly after she sent a More

by Toby6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Horsely, Becky Cunneen
Jun 07, 2019 -

Five Star Ford of Dallas responded

Toby6, Congratulations on your vehicle purchase. It is great to hear the communications with Becky were efficient and we hope you continue to reach out to us at 972-985-3600 for all of your future auto needs. Thank you for choosing Five Star Ford Plano and we look forward to seeing you again. Take Care, Rene Galvan, General Sales Manager

June 04, 2019

Always 5 Star Purchased another vehicle and had a great experience. Joe Crawford took excellent care of me and got me the exact vehicle I wanted. I highly recommend More

by Tj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2019 -

Five Star Ford of Dallas responded

Tj, Congratulations on the purchase of your awesome looking Ford Truck. Joe Crawford is a wealth of information and if he or I can be of further assistance, please call us at 972-985-3600. Enjoy, Rene Galvan, General Sales Manager

June 03, 2019

Stayed in the ring with me until we had a deal. I worked with Charles Wilson from Five Star Ford of Plano for a couple weeks on a new Explorer for my wife. The numbers just weren't right for a coupl More

by 1MEANTREE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Wilkinson
Jun 04, 2019 -

Five Star Ford of Dallas responded

1MEANTREE, Thank you for working with Charles and it would be awesome to have you return for another purchase. If your wife finds she has questions about her new Explorer, please reach out to Charles or me at 972-985-3600. Our goal is to have you both enjoying the best of Ford technology. Take Care, Rene Galvan, General Sales Manager

May 27, 2019

Customer Focused Been to a lot of dealerships over the years, and it’s not difficult to identify sales people out for themselves. Becky listened to me about The deal I More

by bollert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Lewis, Becky Cunneen
May 28, 2019 -

Five Star Ford of Dallas responded

bollert, Becky and all of us at Five Star Ford Plano believe in customer care and it is great to have earned your review. We would love the opportunity to work with you on future auto needs and ask that you stay in touch at 972-985-3600. We value you and your business. Thank you, Rene Galvan, General Sales Manager

May 23, 2019

Great experience! We were referred to Becky Cunneen at Ford Plano by our service advisor. After we had so many issues with our Ford Focus we decided it was time to trad More

by Kristenw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Cunneen
May 24, 2019 -

Five Star Ford of Dallas responded

Kristen, Congratulations on the purchase of your Ford Escape! We hope to help you enjoy it and invite you back to revisit its technology anytime! Please give Becky or me a call at 972-985-3600 when we can help again. Thank you for choosing Five Star Ford Plano and for taking the time to share your experience. Enjoy, Rene Galvan, General Sales Manager

May 22, 2019

120% Satisfaction I recently got the ultimate deal on a 2015 Mustang GT (my dream car since High School). Charles was very helpful with this purchase, especially consid More

by Austin Solis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Wilkinson
May 23, 2019 -

Five Star Ford of Dallas responded

Austin, Congratulations on the purchase of your dream car! We are excited to have had the opportunity to help you and we want to continue serving your future automotive needs. Give us a call at 972-985-3600 when we can invite you back to Five Star Ford Plano. Enjoy your Mustang! Thank you, Rene Galvan, General Sales Manager

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