Five Star Ford of Dallas

Great service Becky was so professional and caring. Gave me a tutorial of how to work the technology in my new car and connected my phone. She even worked past clos Becky was so professional and caring. Gave me a tutorial of how to work the technology in my new car and connected my phone. She even worked past close hours to make sure I was taken care of. More

The best dealership and the best people to work with. I have loved working with James Smith, Sean Sachse, and Shawne Moore during my lemon process. I originally purchased a 2017 Edge back in January and s I have loved working with James Smith, Sean Sachse, and Shawne Moore during my lemon process. I originally purchased a 2017 Edge back in January and started having issues with it in early April. Eventually after many service visits and not being able to fix the issue. My service team decided to submit it for a buyback. It was approved and officially got the call on August the 28th from Ford headquarters. This whole process has taken almost two months to complete and it has not been fun. Sean Sachse and my sales guy James Smith made sure that I was well taken care of and happy. They always treat me like family no matter what the issue is. Shawne Moore handled all of the paperwork and treated me like family as well. I will continue on doing business with this dealership in the future. Thank you to everyone that helped me along during this process. More

Awesome Becky!!! Becky was great. Patient, explained the process and very professional throughout my 1st new car purchase experience. Thanks Becky! You have regained Becky was great. Patient, explained the process and very professional throughout my 1st new car purchase experience. Thanks Becky! You have regained my faith in Auto Sales Reps! More

Fantastic experience I had an amazing experience at Five Star Ford Plano. Joey and Anna could not have been nicer and both were very helpful and easy to work with. Thank I had an amazing experience at Five Star Ford Plano. Joey and Anna could not have been nicer and both were very helpful and easy to work with. Thank you all so much for everything! More

Informative I’m very interested now in the Ford Edge ST after Anna’s presentation. Looking forward to the availablity. Anna seems very passionate and determined, I’m very interested now in the Ford Edge ST after Anna’s presentation. Looking forward to the availablity. Anna seems very passionate and determined, I love that kind of energy. More

Anna super sales!!! Thank you very much Anna for her professional approach. We are glad that she was engaged in us. She gave us a lot of useful information about the car. Thank you very much Anna for her professional approach. We are glad that she was engaged in us. She gave us a lot of useful information about the car. We will definitely return to her.👍 More

Ask for Donnie!! Donnie has been our go to guy at Sam Pack for several years. He simply cannot be beat and if you want an honest, trustworthy, personable man that will Donnie has been our go to guy at Sam Pack for several years. He simply cannot be beat and if you want an honest, trustworthy, personable man that will do ALL he can do to help you, please ask for him. I promise you he will treat you as he would his own family. This guy is a huge asset to Sam Pack Ford. More

Great customer service! I had no intentions getting another car so soon. Joe Crawford, my car sales man, kept in touch with me the whole time during the process. He worked wi I had no intentions getting another car so soon. Joe Crawford, my car sales man, kept in touch with me the whole time during the process. He worked with me every way he could. He exceeded my expectations. He even helped with insurance. I love my 2012 Ford Focus! Thank you Joe More

No brainer! I’m so excited about my new escape the dealership was nice and clean Joe Crawford was so professional, nice and was very patient with me. I don’t know I’m so excited about my new escape the dealership was nice and clean Joe Crawford was so professional, nice and was very patient with me. I don’t know much about cars so he explained everything in a very easy way to understand ontop of all of this he got me an amazing deal cheaper than other dealerships in my area. I will be telling all of my girlfriends to go to Joe at five star ford in Plano More

Becky knew what I wanted and how to get it to me Becky gave me a follow-up call on a maintenance service appointment for my old Focus and wound up helping me indulge my impulse and walk away a car I' Becky gave me a follow-up call on a maintenance service appointment for my old Focus and wound up helping me indulge my impulse and walk away a car I've always wanted. Very pleasant and easy to work with. She worked with me to get a great price too! More