Five Star Hyundai Albany

I have purchased two cars Hyundai Of Albany , I have always been treated with respect, and they’re always eager to help always been treated with respect, and they’re always eager to help More

This dealership is great to you when you purchased a car. After you purchased the car as when they show you their true colors. They do not return phone calls, they do not help their customers out after they After you purchased the car as when they show you their true colors. They do not return phone calls, they do not help their customers out after they gotten their money, and it’s an every man for himself mentality there. Super disappointed This dealership is great to you when you purchased a car. After you purchased the car as when they show you their true colors. They do not return phone calls, they do not help their customers out after they gotten their money, and it’s a every man for himself mentality there. Super disappointed and wish I would’ve bought my car from somewhere else. If you are looking for a vehicle, go somewhere else. They will take your money and never help you after that. More

Marian went an above and beyond to get me into a car. Great service. Thank you Great service. Thank you More

Absolutely terrible at customer service and communication. I've tried to communicate with Michael at the collision center and he won't answer my questions in regard to service I am scheduled to communication. I've tried to communicate with Michael at the collision center and he won't answer my questions in regard to service I am scheduled to receive. DeMarcus(sp?), the GM of the dealership will not return my phone call after 1) leaving a voicemail and 2) telling the phone operator I had not received a call back yet and it was urgent. Prior to this, I scheduled an appointment, confirmed it, and then was told my appointment was not on the books when I arrived. Although they managed to fit me in - the short experience I had was.. neglectful, politely put. I then received a text the next day stating I had missed my appointment! I recommend avoiding this place at all costs. More

I would like to take this time to thank Kiersten Williams and her team for a wonderful job on my visit on August 20th of 2022. I went in looking for a used or new vehicle and I ended up with a Brand new Hyun and her team for a wonderful job on my visit on August 20th of 2022. I went in looking for a used or new vehicle and I ended up with a Brand new Hyundai Tucson 2022 and when I tell you, I love this vehicle, I Love it. With that being said go check out Kiersten Williams and her team at Carl Gregory/Hyundai of Albany you want be disappointed. Keep up the Great Work!!! You guys rock from!!! More

I brought my Kona for service on July 22 and I was told by the technician I would receive the documentation by email. Three days later I am still waiting for the email. My last name was spelt wrong. I le by the technician I would receive the documentation by email. Three days later I am still waiting for the email. My last name was spelt wrong. I left two messages on voice mail but the calls were not returned. More

I had an excellent buying experience thanks to my salesperson, Amir Carter. He went above and beyond, even going as far as to help me out on his off day. Definitely a five star experience. salesperson, Amir Carter. He went above and beyond, even going as far as to help me out on his off day. Definitely a five star experience. More

I went in to look for a truck met Amir Carter, Nice guy, great salesperson not pushy at all and upfront honesty, what more could a person ask for. He is a genuine person and I cannot say enough about him. great salesperson not pushy at all and upfront honesty, what more could a person ask for. He is a genuine person and I cannot say enough about him. He introduced me to 2 cars for the price of a truck so I came out with a 2021 sonata and my lil 2021 kona. The experience was awesome. I got 2 cars for payment of one new truck. I didn't even know the kona existed until Amir drove it around front . He chose the car for me and I couldnt be happier. Bengy went over all the checkpoints of the cars and was just as pleasant and easygoing answered All my questions and was very helpful. Thanks Bengy. All the staff at this place will go to bat and get you a fair price and work hard to make sure its what you want. Theyve made 2 more customers for life! If I could rate this dealership at 10 stars all the staff even the ones we didn't know or deal with were friendly and just a great team. Our wonderful finance guy was also just a notch above any other. Thank you all for such a great experience. This place is hands down the best dealership I have ever had the pleasure of dealing with! Thanks cannot be said enough. Ask for Amir Carter tell him Dawn sent you. More

Jeffery Williams went above and beyond . Helped us get a great deal and great warranties. Would recommend dealership and representatives they go out of there way to make buying experience a pleasure. great deal and great warranties. Would recommend dealership and representatives they go out of there way to make buying experience a pleasure. More

Marian Harris was the greatest. Very knowledgeable, kind , honest, and helpful. I felt I could trust her completely. Honesty is a top priority for me. , honest, and helpful. I felt I could trust her completely. Honesty is a top priority for me. More