Five Star Hyundai of Macon

Honest and straightforward transaction with Bubba Lamb. There wasn't any pressure from him, and he was very knowledgeable and answered all my questions. I will be back soon. Janet Collum There wasn't any pressure from him, and he was very knowledgeable and answered all my questions. I will be back soon. Janet Collum More

Our sales person Jacob Walker was very professional and did not pressure my decisions in any way. I looked at several vehicles and was given a great overview so that I could choose the one that fit my need did not pressure my decisions in any way. I looked at several vehicles and was given a great overview so that I could choose the one that fit my needs. More

Had my Genesis serviced last month and Joe my service advisor did a great job...he was flexible and stayed with it till it got the attention it needed. I will be going back for my 65k service next month advisor did a great job...he was flexible and stayed with it till it got the attention it needed. I will be going back for my 65k service next month and will definitely ask for Joe in Service again. More

I ‘m 21-year retired Army Sergeant First Class that needed a more comfortable vehicle for my bad back. My wife and I saved up money to be able to pay cash for a Van. We found 2015 Nissan Quest on a thi needed a more comfortable vehicle for my bad back. My wife and I saved up money to be able to pay cash for a Van. We found 2015 Nissan Quest on a third-party website for Five Star Hyundai of Macon that is 2 hours away from Phenix City, AL. I was given an out the door price that appeared to be higher than expected. I talked to the Sales manager Keith about the price and he stated that he was collecting taxes for Alabama. As an Army Soldier I have purchased many vehicles in different states and have never had any dealerships collect taxes for another state. I asked the dealership if I paid them could they deliver to me. I was told no they could not but I could pay a third party to deliver the van. During this search for a vehicle, I had dealerships in Atlanta GA, Enterprise, AL, and Tennessee that agreed to deliver the vehicle free of charge. However, my wife liked the Quest over the Town and Country. So, we drove to Five Star Hyundai of Macon for this van with a cashiers check for over 12,000. The salesman John was very helpful and polite. They over estimated Alabama taxes required but promised to send me a refund check because I paid with a cashier’s check. I have not received any money yet. The Quest had a DVD player that could not operate because the remote was missing. The sales manager agreed to order a remote and he give us a WE OWE- Delivery confirmation sheet. I started calling the salesman a week later for an update on the remote. He would tell me that Keith the Sales manager was working on it. I later start calling Keith the sales manger and he stated he was going to order the remote on 2 Jan 2024 and talk to accounting about the tax money. Keith did send me the remote and refund as promised . More

Honest and straightforward transaction with this dealership. Amanda, Savanah, and Steven were easy to work with. dealership. Amanda, Savanah, and Steven were easy to work with. More

They really go above and beyond to make the customer happy. I am so pleased ! Tabatha White happy. I am so pleased ! Tabatha White More

John and Amanda were very helpful in getting our deal completed long distance. Five Star also seemed to have some of the lowest prices on the car we wanted. completed long distance. Five Star also seemed to have some of the lowest prices on the car we wanted. More

Savannah Hurd is an awesome salesperson! She is so thorough and professional. She genuinely cares about her customers and their buyer experience. She is an asset to this dealership. I will g She is so thorough and professional. She genuinely cares about her customers and their buyer experience. She is an asset to this dealership. I will go back specifically for her. This dealership made good on an earlier less than great experience. They were supportive, professional and worked tirelessly to make my deal happen. I’m so pleased with my new vehicle and my experience with Five Star Hyundai in Macon. More