Five Star Subaru of Grapevine - Service Center

Always excellent customer service. Never have had to wait for long periods and always kept informed Never have had to wait for long periods and always kept informed More

Awesome dealership easy to get an appointment time frame on how long your vehicle will be in service. They update you periodically and let you know how everything‘s going if they find something different th on how long your vehicle will be in service. They update you periodically and let you know how everything‘s going if they find something different than what it’s in for service. They automatically come out and talk with you about it recommend the service They just really take care of their customers. This is a very awesome dealership. I can’t say enough about them. More

Very efficient and prompt in providing service after arrival. Advisor had good suggestion above what I came in for arrival. Advisor had good suggestion above what I came in for More

Loved the atmosphere, as soon as I walked in I got treated as a customer and I loved it treated as a customer and I loved it More

most likely the best dealership experiance from purchasing to service that i have 3ver had in my 44 years of buying vehicles! Fantastic work and keep it up! purchasing to service that i have 3ver had in my 44 years of buying vehicles! Fantastic work and keep it up! More

Great experience. Dion met me immediately at my car. Asked if I would like the free car wash that was included, told me how long the service would take, and checked in Dion met me immediately at my car. Asked if I would like the free car wash that was included, told me how long the service would take, and checked in on me during that time period via text. Great experience as always. More

Nice dealership that seems to care about their customers. Nice service department that keeps you informed while you are waiting for your car. Nice service department that keeps you informed while you are waiting for your car. More

Totally awesome from the salesman on the show room floor to the shop. Five Star is is absolutely what they are. to the shop. Five Star is is absolutely what they are. More

Finally, a service team for all my issues, including the "this is dumb but it bothers me" issues like my windshield sprayer quit spraying, which was apparently an easy fix for a small labor charge, very rea "this is dumb but it bothers me" issues like my windshield sprayer quit spraying, which was apparently an easy fix for a small labor charge, very reasonable. Additionally, I've been here 3x in the last 2 months because I keep getting nails in the exact same tire 😅 fortunately the tire I purchased here has a warranty and it's been patched twice, added with the efficiency and friendliness of the entire team, it's been a wonderful experience everyone. Thanks Collin and Jake! More

This dealership was so friendly and professional. All my questions were answered and they did a great job on my car. All my questions were answered and they did a great job on my car. More