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Five Star Subaru of Grapevine - Service Center
Grapevine, TX
941 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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941 Reviews of Five Star Subaru of Grapevine - Service Center
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February 15, 2023
I arrived at the shop on time and greeted by a maintenence advisor. He knew my car and why I was there. Oil change and state inspection. I threw in a broken wheel stud. Broken by a local tire sho maintenence advisor. He knew my car and why I was there. Oil change and state inspection. I threw in a broken wheel stud. Broken by a local tire shop while rotating the tires. Subaru worked with tire shop and fixed it with no charge to me. Thanks guys. More
by Richard Baron
Employees Worked With
Ryan Murray
February 13, 2023
Service was fast and efficient. And every personnel I came across was friendly and very helpful. And every personnel I came across was friendly and very helpful. More
by Ana V.
Employees Worked With
Other Employees :
I didn’t catch his name and I do not see him listed above.
February 08, 2023
Great job and excellent customer service. They are the best in DFW and north Texas They are the best in DFW and north Texas More
by Oscar
February 04, 2023
Comfortable waiting area, Courteous people, Service done quickly, Upfront pricing for service, Loner car was available and appreciated. quickly, Upfront pricing for service, Loner car was available and appreciated. More
by Minnie's Mom
Employees Worked With
February 04, 2023
Great experience with a knowledgeable and personable staff. Was keep apprised of every step in the maintenance process. staff. Was keep apprised of every step in the maintenance process. More
by dsperry9
Employees Worked With
January 29, 2023
Excellent! !!!!!!!!!’your Service is Exceptional!!!!and has been great over the last 4 plus years I have depended on you to take great care of the service on my !!!!!!!!!’your Service is Exceptional!!!!and has been great over the last 4 plus years I have depended on you to take great care of the service on my 2018 Outback!! Thank you More
by Jerry.McDonald 2
January 28, 2023
This dealership excels in customer service! They go out of their way to be sure all your concerns are addressed and the service or maintenance is explained and easily understood. They balance They go out of their way to be sure all your concerns are addressed and the service or maintenance is explained and easily understood. They balance the keeping you safe/ car well maintained and budgeting the order of what needs to be done first. I appreciate their desire to maintain this level of service. More
by Bapatterson2
January 18, 2023
Anthony was super; he explained what Whenever you hear the word 'recall' you become aware that your vehicle might not be as safe as you believed it to be. Anthony, the service techs and the Five Star Suba the word 'recall' you become aware that your vehicle might not be as safe as you believed it to be. Anthony, the service techs and the Five Star Subaru team have my thanks that I feel secure once again driving my Subaru Ascent. Thank you! More
by Zoesmiled
Employees Worked With
Anthony
