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Five Star Subaru of Grapevine - Service Center
Grapevine, TX
975 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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975 Reviews of Five Star Subaru of Grapevine - Service Center
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April 27, 2021
Simply the best Service Manager and team anywhere to work on your Subaru. I wouldn't go anywhere else. Friendly, honest, helpful. A++++++++++ They go the extra mile. All the service department employees are on your Subaru. I wouldn't go anywhere else. Friendly, honest, helpful. A++++++++++ They go the extra mile. All the service department employees are smart, hard working, and friendly. More
by Vette Owner
Employees Worked With
Other Employees :
Brian Swarver, Michael Dinh, Ryen Ruybal, Trina McLean
April 24, 2021
Five star wasn’t open when I bought my outback. They treat me like one of their own in their service department. Excellent! Love them! treat me like one of their own in their service department. Excellent! Love them! More
by Landlocked
April 22, 2021
Johnnie was great, excellent service. I will not bring my car to another dealership to be service. I drive 1.5 hours, worth my time. Thank you! car to another dealership to be service. I drive 1.5 hours, worth my time. Thank you! More
by Uganda
Employees Worked With
April 12, 2021
Every time I go here everyone is so helpful and nice and professional It's always a pleasure taking my cars to get serviced there. professional It's always a pleasure taking my cars to get serviced there. More
by Robert l
April 12, 2021
Service was superior from drive in to drive out. The facilities were spotless and employees very friendly and accommodating. The atmosphere become customers to return. facilities were spotless and employees very friendly and accommodating. The atmosphere become customers to return. More
by dlarsen3
Employees Worked With
April 10, 2021
Got my car back early and under estimate! This was my first visit to 5 Star and I am very pleased with all aspects of my visit. first visit to 5 Star and I am very pleased with all aspects of my visit. More
by Carol's New Subaru
Employees Worked With
April 10, 2021
Great service, excellent loaner car since my car stayed in the shop for a few days. Car was serviced and returned clean inside and out. Highly recommended. in the shop for a few days. Car was serviced and returned clean inside and out. Highly recommended. More
by Hien
April 09, 2021
Great customer service, friendly staff, fast, offered options for maintenance. Easy to schedule service, arrived with courtesy vehicle on time, very nice customer area. Quote matched repair costs options for maintenance. Easy to schedule service, arrived with courtesy vehicle on time, very nice customer area. Quote matched repair costs More
by Stryker
Employees Worked With
April 07, 2021
They were 5 stars until the last two experiences. Customer service was poor with Tyson and good with Mike. It used to be excellent. They were both friendly but they missed the mark. My car was not cl Customer service was poor with Tyson and good with Mike. It used to be excellent. They were both friendly but they missed the mark. My car was not cleaned. The waiting area was dirty too. I am hoping they will return back to that excellent red carpet service I bragged about. More
by dgirlnurse22
