Five Star Subaru of Grapevine - Service Center

Had an issue with My driver side window. Took it in on Saturday Morning , it was done whole I waited. My vehicle was washed for Me. I really appreciate the awesome service !! Saturday Morning , it was done whole I waited. My vehicle was washed for Me. I really appreciate the awesome service !! More

The young man that helped me was very polite and professional the service would have been completed if the proper time line was discussed with me so I could have made proper arrangements. Although t professional the service would have been completed if the proper time line was discussed with me so I could have made proper arrangements. Although there was no management involved he did what he could and tried not to waste my time. More

The most outstanding service department I have ever been to. Checkin smooth. Service done in time promised and I was a walk-in. Coupons offered in email provided reasonable discounts. This is a fantastic de to. Checkin smooth. Service done in time promised and I was a walk-in. Coupons offered in email provided reasonable discounts. This is a fantastic dealership from purchase of my Outback through maintenance with the very competent service department More

Excellent service! Dropped off my Subaru Crosstrek to Michael, he took such great care of me and my car. The car wash was the cherry on top. Highly recommend. Michael, he took such great care of me and my car. The car wash was the cherry on top. Highly recommend. More

Fast, competent, extra stuff like free car wash makes you want to come back every year when it’s time to consider a new vehicle want to come back every year when it’s time to consider a new vehicle More

I can always depend on 5 Star Subaru for excellent service and quality workmanship. Other Subaru dealerships do not compare to this location at all! service and quality workmanship. Other Subaru dealerships do not compare to this location at all! More

So happy we purchased a Subaru! Everyone at the dealership, from Sales to Service, is amazing to work with. Thanks for the comfortable and safe waiting area too. dealership, from Sales to Service, is amazing to work with. Thanks for the comfortable and safe waiting area too. More

Some things never change, with or without Covid. Always professional and prompt service, coffee, snacks, WiFi, a clean waiting area, car wash and a smile. professional and prompt service, coffee, snacks, WiFi, a clean waiting area, car wash and a smile. More

Suburb hitch installed just under the estimated price and finished when promised. Your service rep Johnie was awesome. Surprised we could get loaner car. Great experience! finished when promised. Your service rep Johnie was awesome. Surprised we could get loaner car. Great experience! More

They told me I needed an appointment for routine maintenance. I only had 2000 miles but because during the Covid-19 we did not go far. Everything was just as expected and I was told it would Tahe 1 maintenance. I only had 2000 miles but because during the Covid-19 we did not go far. Everything was just as expected and I was told it would Tahe 1 1/2 hours but it only took less than an hour. I was please. A woman took my car and wrote up the order and she told me it was done. More