Five Star Subaru of Grapevine - Service Center

Five Star Subaru of Grapevine is top tier in service. I have bought to Crosstreks from Fivestar in Grapevine and I have had nothing but positive experiences with this dealer. I have worked in the car busi I have bought to Crosstreks from Fivestar in Grapevine and I have had nothing but positive experiences with this dealer. I have worked in the car business and know the expectations when it comes to customer service. The service department and all of Five Star Subaru of Grapevine exceeds the standard of excellence. I have never had an issue and when I did it was swiftly resolved with the utmost care. I reccomend this dealership above any other. They do not play games they help. More

First class It was my first visit since purchasing my Outback and I could not have been more impressed and happy I decided to buy a Subaru. The Five Star staff wa It was my first visit since purchasing my Outback and I could not have been more impressed and happy I decided to buy a Subaru. The Five Star staff was quick, kind, and helpful. Still the best car buying and now car servicing I've ever received. More

Thorough, friendly service The service department always greets me atvmy car, leads me to the waiting area where there is a small kitchen stocked with drinks and snacks, charger The service department always greets me atvmy car, leads me to the waiting area where there is a small kitchen stocked with drinks and snacks, chargers available, TV and comfortable seating Ryen explained what needed to be done and answered my questions. More

Service visit All service was professionally done and car returned in promised timeframe. The quality of care during the visit was was top notch and exceeded expect All service was professionally done and car returned in promised timeframe. The quality of care during the visit was was top notch and exceeded expectations. More

Excellent service I was provided excellent service as a non-scheduled walk in. Johnny was very friendly and my service was completed in a timely manner. I will always t I was provided excellent service as a non-scheduled walk in. Johnny was very friendly and my service was completed in a timely manner. I will always take my Subaru to this dealership to get service. More

Outstanding Got there early for service got out quickly. People at the service area always smiling and helpful. I would recommend this particular dealership if Got there early for service got out quickly. People at the service area always smiling and helpful. I would recommend this particular dealership if you want a great car and A+ service. More

Awesome Servixe I had previously bought a Forrester at this dealership and decided that it was not exactly what I wanted. So I checked for an upgrade having no intent I had previously bought a Forrester at this dealership and decided that it was not exactly what I wanted. So I checked for an upgrade having no intentions of buying a new car that day but Gary was awesome worked with me as well as the finance department and I drove away with the larger and much better car More

Happy customer 5 Star Subaru noted my need, found and fixed the problem, reported what they found, was graciously hospitably, and gave the benefit of warranty servic 5 Star Subaru noted my need, found and fixed the problem, reported what they found, was graciously hospitably, and gave the benefit of warranty service though the mileage and time had expired. Thanks Brian! I’ll be back. More

Above and beyond This Subaru service center always goes above and beyond my expectations. The service center and the sales team are both excellent. We recently bou This Subaru service center always goes above and beyond my expectations. The service center and the sales team are both excellent. We recently bought a new Subaru Outback and it was a great buying experience. Now, maintaining the car is seemless and the service team really takes good care of us. I highly recommend visiting the Grapevine Subaru center! Thank you for all you have done for us and look forward to seeing you again soon. More

Service was great I went in to have my oil change without an appointment. I was told it would take about an hour and a half but it took less than an hour. I went in to have my oil change without an appointment. I was told it would take about an hour and a half but it took less than an hour. More