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Five Star Subaru

Oneonta, NY

5.0
115 Reviews
Call Dealership (607) 432-0201
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331 Chestnut St

Oneonta, NY

13820

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115 Reviews of Five Star Subaru

November 12, 2023

Five star Subaru has very good team with good work ethics. They are always welcoming customers with a big smile and always ready to help the customers. Customers come first: seems to their mantra. The More

by Sudha Sastry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom , Adam , Justin at the desk and many more behind the scenes
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Nov 13, 2023 -

Five Star Subaru responded

Sudha, we're delighted to know that our team at Five Star Subaru exceeded your expectations and made you feel welcome. We truly value the happiness of our customers, and we are thankful for your support and positive feedback. Take care!

November 11, 2023

Problem was taken care of quickly. Loaner car was appreciated. John Lucenti was great to work with. More

by BT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lucenti, Tom Feudi
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Nov 13, 2023 -

Five Star Subaru responded

We are glad to hear that John provided excellent service. Thank you for choosing Five Star Subaru.

November 11, 2023

Hello John and Curtis. Thank you for your quick service regarding my 2018 Forester. As always, the staff are very courteous and friendly. I enjoyed talking to the mechanic More

by Montana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Curtis, Mechanic
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Nov 13, 2023 -

Five Star Subaru responded

We're glad to know that you had a positive experience with our team at Five Star Subaru. It's great to see your appreciation for the quick service and informative conversation about your wheel bearing change out. We'll make sure to pass on your thanks!

October 31, 2023

My previous review grossly misstated the level of service I received. It was exemplary as always and I apologize for my mistake in indicating bad service to a fantastic dealership More

by Nick Feudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Curt John Carter
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Nov 01, 2023 -

Five Star Subaru responded

Nick, no worries at all! We're just glad to know you had a great experience with us at Five Star Subaru. Thank you so much for taking the time to update your review—we appreciate it!

October 30, 2023

I have been dealing with Five Star for over 25 years. They have always been accommodating and dependable. I'm very satisfied with the overall experience. More

by djmor1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Wells
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Oct 30, 2023 -

Five Star Subaru responded

Thanks for your loyalty over the years! We're glad to know you've had consistent positive experiences with Five Star Subaru. Here's to many more great years together!

October 24, 2023

Each visit has been very satisfying. Staff is friendly and helpful. Bright and comfortable waiting rooms plus coffee or tea if you want More

by Boxkicker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Oct 24, 2023 -

Five Star Subaru responded

We're glad to know you've had satisfying visits with us at Five Star Subaru! Our team always aims to provide a comfortable and friendly environment. Thanks for the review, we appreciate it!

October 21, 2023

Great service! Caring and friendly staff!! Very very pleased that I chose to go to 5 star Subaru! More

by margaretlettis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
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Oct 22, 2023 -

margaretlettis responded

Great service and caring, attentive staff. Thank you !

Oct 22, 2023 -

margaretlettis responded

Curtis bus great!

Oct 23, 2023 -

Five Star Subaru responded

We're delighted to know you had a great experience with our caring and friendly team at Five Star Subaru! Thanks for choosing us — we appreciate your kind words about Curtis. Safe travels in your new ride!

October 19, 2023

Everyone that. works at 5 star Subaru in Oneonta,NY is amazing! They actually care about their customers concerns in regards to their vehicle and go out of their wa More

by Maryanne Ricca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Connor
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Oct 19, 2023 -

Maryanne Ricca responded

All of you ate the best! Everyone I speak to have nothing but good things to say about you!!

Oct 20, 2023 -

Five Star Subaru responded

Maryanne, we are thrilled to hear that our team went the extra mile to assist with your auto service needs! This is exactly the type of feedback we work hard for at Five Star Subaru. Hope to see you down the road for any of your future servicing needs!

October 15, 2023

Outstanding. Best service ever. Car fells like new after every service. Best dealership and personal in the business More

by whultman67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
Print
Oct 16, 2023 -

Five Star Subaru responded

We're delighted to know that you had an outstanding service experience with us at Five Star Subaru! It's our goal to make every car feel like new after each visit. Thanks for your kind words and support!

March 05, 2021

I have always been treated with the utmost courtesy. I have always been treated with the utmost courtesy. Service has on the most part done in a timely manner I certainly have no complaints. More

by wbookhout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
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