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Five Star Toyota of Milledgeville
Milledgeville, GA
66 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 66 reviews
June 19, 2024
I scheduled an oil change appointment and dropped my car off at the dealership. When I left the service guide on the dashboard in front of the driver so that they could validate the service. The technician off at the dealership. When I left the service guide on the dashboard in front of the driver so that they could validate the service. The technician did not fill out the service record or even change the "Next Service Due" reminder sticker on the windshield. I called the service department twice and left a message each time asking that the service manager return my call. I was told that the service manager was working today but this person clearly chose to ignore my call. I paid almost $100 for "Toyota Service" and have purchased three cars from this dealership. I did not know that their attention to detail and interest in their customers had evaporated. I recommend that you save almost half the money and get the top synthetic oil service at Walmart! More
by John Gray
Employees Worked With
Nice Lady with a long name
May 14, 2024
I have been doing business with 5 Star Toyota in Milledgeville ever since before they bought out the previous dealership owner, about 10-12 years. I wish to commend Marvin Meeks, the Parts Manager Milledgeville ever since before they bought out the previous dealership owner, about 10-12 years. I wish to commend Marvin Meeks, the Parts Manager at 5 Star Toyota in Milldedgeville, Georgia. He is extremely knowledgable and helpful. He knows his inventory and available merchandise extremely well and I have found I can always trust his knowlegable recommendations. He is totally dedicated to his profession and I enjoy working with Marvin. I hope 5 Star realizes his value to your team. More
by ctmoore8
Employees Worked With
Marvin Meeks
April 18, 2024
Working with Alicia was the best experience I ever had,along with the rest of the team. They were very understanding and made sure we was satisfied with the vehicle that we purchased!!! Will see them had,along with the rest of the team. They were very understanding and made sure we was satisfied with the vehicle that we purchased!!! Will see them again in the future!! More
by Trebetrice
Employees Worked With
Alicia
March 21, 2024
My back trunk would not open and very frustrating! I pulled into this dealership and Martha Bragg and Adrianna fixed me right up! I had tried everything! Thank you! I pulled into this dealership and Martha Bragg and Adrianna fixed me right up! I had tried everything! Thank you! More
by Cfjjbright
Employees Worked With
Martha Bragg and Adrianna
December 26, 2023
I worked with Jeremy ! He made my first purchase smooth and easy! Highly recommend him! As soon as I got there he greeted me , and was very friendly he really worked hard t He made my first purchase smooth and easy! Highly recommend him! As soon as I got there he greeted me , and was very friendly he really worked hard to get me in something new and beautiful ! Love my 2024 Camry! More
by Chessiussery
Employees Worked With
Jeremy
November 17, 2023
Buying my Rav 4 from FIVE STAR TOYOTA was the best buying experience EVER! I was treated like FAMILY. I worked with Martha Bragg...she is the real deal. She made sure I knew everything I needed to know be experience EVER! I was treated like FAMILY. I worked with Martha Bragg...she is the real deal. She made sure I knew everything I needed to know before I left the dealership. She also made the experience so fun. I'd also like to mention CC, Mo & Todd (the financial guy). I'll DEFINITLY recommend this dealership to everyone I know. More
by bdscmadison
Employees Worked With
Martha Bragg, Mo, Todd, CC
October 24, 2023
Buyer beware. Warm reception, cold departure due to hidden charges. I.e. "Anri-theft" glass etching applied during closing. DO NOT "E" SIGN. Warm reception, cold departure due to hidden charges. I.e. "Anri-theft" glass etching applied during closing. DO NOT "E" SIGN. More
by frinker56
Employees Worked With
Tai Nguyen
June 05, 2023
I worked with Chance. He was awesome. He was friendly, professional, and a man of few words. He was HONEST about what he knew and what he didn't know but could find out. T He was awesome. He was friendly, professional, and a man of few words. He was HONEST about what he knew and what he didn't know but could find out. The dealership was nice and VERY clean, including the restrooms. That's a bigger deal for me these days. I use restroom cleanliness as a great indicator as to how professional a place really is, these days. It may seem unrelated to anything but if you want my business and you want me to take you seriously as a professional, have a clean and fully functional restroom. If you take care of the details at the bottom of the list, you probably take care of the details at the top of the list too. That seemed to prove true at Five Star Toyota as EVERYTHING was organized, professional, and smooth. In fact, my wife and I agreed that this was the easiest car buying process we have ever had at a dealership. EVEN the finance department was up to date! About a year and a half ago we had purchased a truck in a different state and the finance department was still using a dot matrix printer to generate multi copy, non carbon, finance docs. Lol. Not a big thing but it makes you feel as though if the finance department can figure out how to use a tablet and a laser printer then service department might actually have tools from the 21st century. All that said, Five Star Toyota, Chance, and everyone else that helped us were fantastic! We will definitely be going here in the future. More
by brooksrose1208
Employees Worked With
Chance
