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Flagship Motorcars of Lynnfield
Lynnfield, MA
2,614 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors.
You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,614 reviews
December 20, 2020
Nathan was wonderful. Was prompt, and attentive. Nathan was wonderful. Was prompt, and attentive. Communicated throughout the day. Exceeded my expectations. My best service experience. I have been t Nathan was wonderful. Was prompt, and attentive. Communicated throughout the day. Exceeded my expectations. My best service experience. I have been to several Mercedes dealers and this was the best More
by Joyce.curtis
Employees Worked With
December 10, 2020
Nathan is the best. Always gets me in and out in a timely manner Always there to help and guide me. Extremely friendly and outgoing. manner Always there to help and guide me. Extremely friendly and outgoing. More
by cmichitson
Employees Worked With
November 26, 2020
As usual another great and smooth experience with the service dept at Flagship Motors. Brought my wifes car in for a problem with the radio and nav , was greeted by valets practicing social distancing . service dept at Flagship Motors. Brought my wifes car in for a problem with the radio and nav , was greeted by valets practicing social distancing . I was directed to Steve Lopes who took care of me above and beyond. Kept me posted on the progress of the car , informed me car was covered by CPO warranty , and got all done in less than 2 hours. Hats off to Steve and his techs that diagnosed and fixed the problem with ease. Thanks to all from the valets , to Steve , to the techs and the car wash . I appreciate it and the level of service that Flagship is second to none!!!!!!!!!!!!!! More
by MikeBren
Employees Worked With
Steve Lopes
November 23, 2020
All great!!! Service completed in time and running great after. Sat also my and worked, updated as to status every few hours. Thanks very much after. Sat also my and worked, updated as to status every few hours. Thanks very much More
by SteveB
Employees Worked With
November 18, 2020
I've owned and driven MB vehicles for sometime now. Needless to say there's maintenance required from time to time. I've purchased and repaired my vehicles in multiple locations. Since coming to Flags Needless to say there's maintenance required from time to time. I've purchased and repaired my vehicles in multiple locations. Since coming to Flagship Motorcars in Lynnfield I had worked with various team members in the Service area. Truth be told in my opinion not always the best customer service experience, but always got the job done. However, before deciding to leave and go elsewhere I mentioned my concerns to Nathan. He took my concerns seriously and requested I contact him whenever needing service in the future. I'm happy to report Nathan has been a blessing. He's easy to work with, very efficient, and he's honest. Last but not least he's extremely customer oriented. Flagship is lucky to have him on staff. More
by Toni D
Employees Worked With
November 15, 2020
Ken Julian,sales manager is the best👍 Renna service rep is adorable, efficient. check in is quick. Service excellent. Flagship is the best dealer. I would highly recommend. is adorable, efficient. check in is quick. Service excellent. Flagship is the best dealer. I would highly recommend. More
by Lola
November 10, 2020
The recent service on my car was the first time I've worked with Nathan. He was very attentive and accommodating to all my questions. He was able to get the car serviced very quickly...it was ready in worked with Nathan. He was very attentive and accommodating to all my questions. He was able to get the car serviced very quickly...it was ready in less time than anticipated. I will work with Nathan in the future. Beverly More
by Beverly
Employees Worked With
November 05, 2020
I was able to make an appointment on the same day I had a nail in my tire. The customer service guy was very nice to me and took care of my problem quickly. He was there for the day because he worked at the nail in my tire. The customer service guy was very nice to me and took care of my problem quickly. He was there for the day because he worked at the Sprinter store. I think his name was Pedro. You can check on the visit. Very happy and satisfied. More
by marcjg55
Employees Worked With
Pedro Pereyra
November 05, 2020
The worst delivery experience in my 35 years of buying autombiles. No response from Sales Rep. or General managr after voicing my displeasure! A call or an e-mail would have gome a long way! autombiles. No response from Sales Rep. or General managr after voicing my displeasure! A call or an e-mail would have gome a long way! More
by russell.lindberg
October 24, 2020
The Service on my 2018 sprinter van was great, the only thing that could have made it better was if they washed the vehicle after spending 1500 dollars. thing that could have made it better was if they washed the vehicle after spending 1500 dollars. More
by Dan
Employees Worked With
Chris
