Flagship Motorcars of Lynnfield

I brought my car in for service, the advisor had a loaner car waiting for me when I arrived. The service was preformed within 2 hours . The advisor called to let me know I was all set and I can come pick up car waiting for me when I arrived. The service was preformed within 2 hours . The advisor called to let me know I was all set and I can come pick up my car. When I returned the car was at the front door washed and vacuumed. All service work was done to my satisfaction and I was on my way. Exceptional service all More

Renna in service was great. She was able to accommodate my repair work quickly and had my car ready when I needed it. She also gave me 10% off based on a service special. my repair work quickly and had my car ready when I needed it. She also gave me 10% off based on a service special. More

Always done well and on time. If I need a loaner car its no problem and at no cost to me. Follow up is excellent and waiting area is very nice too. no problem and at no cost to me. Follow up is excellent and waiting area is very nice too. More

Awara Osman is the REAL deal. Flagship Motors is an awesome dealership and Awara is the cherry on top. He’ll go out of his way for you all day long. It’s apparent that he’s in your corner right from th awesome dealership and Awara is the cherry on top. He’ll go out of his way for you all day long. It’s apparent that he’s in your corner right from the get go. Super friendly and knowledgeable but NEVER pushy or deceitful. This is the 2nd Mercedes I’ve bought with Awara in the past 3 years. The whole dealership will make you feel welcome and at ease, but Awara is the MVP! More

Old MB electrical system went. Car towed to Lynnfield. 6 important CDs stuck in player-including my niece's (Professional Jazz Singer) first release. Purchased a new car. While finishing paperwork days late important CDs stuck in player-including my niece's (Professional Jazz Singer) first release. Purchased a new car. While finishing paperwork days later, I informed Ibe how heartbroken I was that the CDs were still stuck in the car. A few weeks later, my CDs were returned to me! NEVER expected him to remember them or even take the time to get them out of the machine and return them. That's EXCEPTIONAL customer service. I mention Ibe and Flagship to all family and friends looking for a new or used MB. More

Nathan is great to work with. HE is very professional, on time and clear about what needs to be done. He is responsive. He gets the job done right the first time. on time and clear about what needs to be done. He is responsive. He gets the job done right the first time. More

I recommend this service center because of the extraordinary personal attention Nathan gives his customers. He listens to and evaluates all questions. He is honest, respectful, trustworthy and tho extraordinary personal attention Nathan gives his customers. He listens to and evaluates all questions. He is honest, respectful, trustworthy and thorough in his answers. I feel confident in following his suggestions regarding any service my vehicle may need. More

Nathan is the best overall Service or customer service person I have ever met. He is extremely courteous, knowledgeable, accommodating and very efficient. It’s always a pleasure to work with him. person I have ever met. He is extremely courteous, knowledgeable, accommodating and very efficient. It’s always a pleasure to work with him. More

Wasn't necessarily looking for a new (used) car, but saw one on the website that I absolutely had to find more about. Pricing seemed reasonable and when I followed up I received a quick response and on sho one on the website that I absolutely had to find more about. Pricing seemed reasonable and when I followed up I received a quick response and on short notice went to take a look. Phil was really great at answering my questions, showing me the car etc. and we were able to work out a satisfactory deal in a matter of a few minutes. The car was ready to pick up with the extra's I had order in 2 days. Everything went smoothly. More

Chris McAdams, Arthur Kloak and their team are the best! Since buying my Sprinter they have provided WORLD CLASS SERVICE!!! Great attitude! Great people! Highly recommended! Since buying my Sprinter they have provided WORLD CLASS SERVICE!!! Great attitude! Great people! Highly recommended! More