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Flagship Motorcars of Lynnfield
Lynnfield, MA
2,367 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors.
You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,367 reviews
September 02, 2016
Above and beyond expectations! Nathan went above and beyond with exceptional customer service. I really appreciate someone who knows how to treat their customers. He is a great ass Nathan went above and beyond with exceptional customer service. I really appreciate someone who knows how to treat their customers. He is a great assett for Flagship and i will definitey be servicing my car here from now on! More
by Tlee
Employees Worked With
Helpful September 01, 2016
Purchase of 2017 E300 Both Paige and Julia have been most helpful during my buying process. I have to rate them 110% in customer service and product knowledge, This is m Both Paige and Julia have been most helpful during my buying process. I have to rate them 110% in customer service and product knowledge, This is my second purchase with Julia's help and I'm sure I will be back, Keep up the good work!!! More
by loves ogunquit
August 31, 2016
Purchase of 2016 Mercedes S550 coupe Kudos to Julia Lisa and Paige on the delivery of my car. From the time Julia Lisa and I first started discussing the possible acquisition . . . to the Kudos to Julia Lisa and Paige on the delivery of my car. From the time Julia Lisa and I first started discussing the possible acquisition . . . to the delivery of the car Julia displayed amazing knowledge of the product and took care of my every need. Flagship is lucky to have two such amazing sales people on their team. I know as well when I need service Grace Cosco will be there as she has been over the years! Great job you three! More
by Maxwell1
August 30, 2016
BEWARE... Check your Carfax and then double check it again I originally thought this dealership was incredible. That all changed when I found out that they lied to me about my car. They said it was never in I originally thought this dealership was incredible. That all changed when I found out that they lied to me about my car. They said it was never in an accident and that it was in pristine condition. I never got a copy of the carfax. The salesman said it was a clean car numerous times when I asked about it. I got home and loved the car until one of my friends noticed something about the paint on the passenger side of the vehicle. I went to look at the carfax which I was told was in my paperwork the day I bought the car and I didn't see it. I contacted the dealer and they told me it was a clean carfax. I asked for the copy of the carfax twice and was never given it. I had to buy it. When I bought it I saw that the Certified Pre Owned 2013 Mercedes Benz E350 that I bought was sideswiped 11 months prior to me purchasing it. I let the dealer know that I now knew it was in an accident and asked for help. I got the runaround and now no one will answer the emails that I've sent or the voicemails that I've left. This is beyond ridiculous. Be very careful with this dealership. They say all the carfax reports are online and they aren't and they are clearly hiding things as the salesman said to me in an email (that I still have) stating "every used car in our lot has been in some type of fender bender or minor accident" More
by danmcguane
August 26, 2016
CUSTOMER SERVICE GREAT SERVICE! Julia and Paige where a great combination. I have had the best service from both of them in my buying process, they are both there to GREAT SERVICE! Julia and Paige where a great combination. I have had the best service from both of them in my buying process, they are both there to help even after the sale. WHAT A TEAM!!! More
by John A Ciampa
August 24, 2016
Very pleased Mike was really informed and listen to what I expected and delivered it !!! It was our second visit there because my husband brought from Mike earlie Mike was really informed and listen to what I expected and delivered it !!! It was our second visit there because my husband brought from Mike earlier this summer More
by Zzzzx
Employees Worked With
Michael Harring
August 18, 2016
Wow. what a difference the right sales guy made! I buy a lot of cars, and it is rarely an enjoyable experience. This time was shockingly pleasant! My sales guy Sean Bresnahan really streamlined the p I buy a lot of cars, and it is rarely an enjoyable experience. This time was shockingly pleasant! My sales guy Sean Bresnahan really streamlined the process. From the test drive to the moment he handed me the keys to my new car, Sean was kind, genuine, efficient and knowledgable. I couldn't believe how quickly he responded to my calls and texts, even AFTER I drove off the lot. A genuinely nice guy doing a great job to make car buying a pleasant experience. Nice work! More
by freudian stick
Employees Worked With
August 12, 2016
Best experience ever Julia and Paige are the best. They made the whole buying experience enjoyable which is a rarity at a car dealership. They made my wife feel like a pri Julia and Paige are the best. They made the whole buying experience enjoyable which is a rarity at a car dealership. They made my wife feel like a princess and went above and beyond what was needed to sell a car. More
by FgillIII
August 11, 2016
The best Expierence ever. They were friendly, under standing Flagship Motors of Lynnfield. The best customer service I have ever experienced. Thank you to Julialisa Papagno,Grace Cosco and Paige Babcock. Th Flagship Motors of Lynnfield. The best customer service I have ever experienced. Thank you to Julialisa Papagno,Grace Cosco and Paige Babcock. This is my third purchased with Flagship Motors. They listen to the Customer, Where some dealerships don't. I am very happy and will continue to do business with them. More
by Bob920
Employees Worked With
Other Employees :
Grace Cosco, Paige Babcock
August 10, 2016
Very welcoming and helpful I drove to Flagship from NH to look at the E350 but it had sold within moments of me arriving. Tricia found me looking lost and in search of a simila I drove to Flagship from NH to look at the E350 but it had sold within moments of me arriving. Tricia found me looking lost and in search of a similar convertible and walked me around and explained other options that fit my needs. Turns out I found a used car that had just come in on a trade and not even listed for sale yet or prepared. Tricia was on, it chasing down the keys, the paperwork etc in order to take it for a test drive. After deciding to purchase it, she invited my dog in to sit with us while we did the paperwork, gave her water and cookies so I wouldn't have to worry about her in the car. Although I did not purchase a Mercedes that day she certainly offered the same white glove treatment to me as if I had, going above and beyond and making sure my vehicle was spotless and in immaculate condition for me to pick it up. I hope she is still selling cars for my next purchase, as I will be looking her up. More
by Linda
Employees Worked With
Tricia Ducharme
