Flagship Motorcars of Lynnfield

I came to Flagship Motorcars to look at a CPO E350 that I saw on-line. Once I arrived, I was greeted warmly by everyone. My sales rep, TJ, was very helpful without being pushy. He explained everything I n saw on-line. Once I arrived, I was greeted warmly by everyone. My sales rep, TJ, was very helpful without being pushy. He explained everything I needed to know about the vehicle and how Herb Chambers works, and was able to answer every question I had. Paul McDaniels was also helpful in closing the deal for my trade-in. When I picked-up the vehicle, TJ spent about 30 minutes with me making sure I understood all of the options in the vehicle and how they worked, and even set-up my Blue Tooth phone connection and loaded my address book. The attention to customer service was unparalleled to anything else I've ever experienced when buying a car. I would highly recommend Flagship Motorcars. More

Great experience purchasing a 2014 CLS550 from Rob Slocum. He was extremely responsive and made the sales experience easy and efficient. I feel like I got a fair price and Rob went the extra mile to Slocum. He was extremely responsive and made the sales experience easy and efficient. I feel like I got a fair price and Rob went the extra mile to get me on the road as quickly as possible, including showing up at my office with some final paperwork that otherwise would have slowed things down. I highly recommend Rob for lease/purchase at Flagship. Greg Dunne More

I had a great experience working with Darnell at Flagship. She was able to get me out of my previous lease early - which was great in itself because the monthly payments were too much and I didn't n Flagship. She was able to get me out of my previous lease early - which was great in itself because the monthly payments were too much and I didn't need all the miles on the lease. Darnell was very generous with her time during the busy "month end" and was also honest and knowledgeable about the product. I was able to communicate easily with Darnell about what I needed and why - and she was able to address certain concerns I had about lease terms. I couldn't be happier with my experience, new monthly payments and of course the new 2014 C300 I'm now driving around! More

This was my second purchase from Flagship. I serviced my Mercedes E350 since purchase. I was impressed by the service, and especially the people and so returned to buy another. Ibe Ogwu was my Sales Associ Mercedes E350 since purchase. I was impressed by the service, and especially the people and so returned to buy another. Ibe Ogwu was my Sales Associate.He was willing to take the time and effort to allow my wife and I to feel confident enough in him, the car, and the Dealership to purchase the vehicle within the hour . I highly recommend Flagship Motors, and Ibe Ogwu, in particular, if you are in the market for a Mercedes. They are both examples of the Best that Herb Chambers offers. Elite sales and service is the norm. I remain a loyal and most satisfied customer .Thanks Again. Michael McNally More

I live in Cape Elizabeth, ME and found the car I purchased on line. I went down to Lynn, MA on a Sunday and met our product specialist, Ibe Ogwu. He was extremely knowledgeable and made the proce purchased on line. I went down to Lynn, MA on a Sunday and met our product specialist, Ibe Ogwu. He was extremely knowledgeable and made the process of buying a certified preowned Benz very simple. This is my fourth (first from this dealership) Benz and a great experience. Due to the purchase being out of state, Ibe brought my car to Maine and helped me register it at our town hall. There was one part of the title missing and he returned the next day to Maine, took car of it at the town hall and brought the paperwork to me at my place of business. Exceptional service and problem free. I would strongly recommend him to anyone looking for a fine auto. I love the car also, but service is very important to me. More

Dan was extremely helpful and knowledgeable about the Smart ED..I had done a lot of research on electric vehicles so I was pretty much up on them.. I like to know the product I'm looking at and also to s Smart ED..I had done a lot of research on electric vehicles so I was pretty much up on them.. I like to know the product I'm looking at and also to see what the sales staff knows...Keeps them on their toes...A lot of times salesman will tell you most anything thinking you know nothing about their product.. This definitely was not the case with Dan, this kid knew his product.. Everything I asked him he was right on top of it...right up front and truthful.. This was the reasoning behind me leasing the car from them...Dan is a credit to your company... More

I am the owner of a 2011 Mercedes Benz 350 E Class sedan which I have bought from Flagship Motorcars. When I was shopping for my first Benz, I was introduced to Steve Schepici who then worked at Mercedes B which I have bought from Flagship Motorcars. When I was shopping for my first Benz, I was introduced to Steve Schepici who then worked at Mercedes Benz of Boston in Somerville. After negotiating with Steve, I purchased a 2009 ML which I enjoyed prior to trading it in for my current vehicle. After Steve left Somerville and transferred to Lynnfield, it was an easy decision to follow him. When I was in the market, I bought my 2nd Mercedes from Steve because of his attention to detail and his level of quality service. There is no doubt when I am ready for my next purchase, I will purchase from Steve. I recently brought my car in for service. I was approached by Steven Bergeron who assisted me with my issues. I have to tell you that I was thoroughly impressed with Steve’s professionalism and his genuine care to ensure that my service appointment went flawless as possible. Herb Chambers Motorcars is as successful as it is due to the quality of professional employees like Steve S., Steve B. and the rest of the team. They keep customers like me constantly returning. More

Grace makes every trip to flagship a very pleasant experience. She literally saw me pulling up and had the write up done by the time I got out of my car. I wish I got this kind of quality service e experience. She literally saw me pulling up and had the write up done by the time I got out of my car. I wish I got this kind of quality service everywhere. No matter how busy it gets she always has a smile on her face and makes every customer feel welcome and important. More