Flagship Motorcars of Lynnfield

My husband and i went to flagship of Lynnfield expecting the worse with not having good credit and only 2500.00 to put down and no trade .A mercedes-benz has been a dream car for me and thats what it tho the worse with not having good credit and only 2500.00 to put down and no trade .A mercedes-benz has been a dream car for me and thats what it thought it would always be.Then i meet Darnell and George they are a dream team for me. A new car was a 40th birthday gift and they made it a special one for me and my husband, with a 1.9 % interest rate and extended warranty with tire and rim. payment was a little out of our budget but one that we couldn't pass down i now drive my car with a smile on my face i couldn't sleep the first night it was in the driveway i was so excited. Thank you Darnell and George for a great experience and look forward to working with you both in the future Marcy and Marc Tango More

I will never have a need to go to any other dealership. Thank you, Darnell! You are the best there is and your team was so wonderful to me that I will never forget the kindness and compassion and respect t Thank you, Darnell! You are the best there is and your team was so wonderful to me that I will never forget the kindness and compassion and respect that I was treated with. I came in with no expectations and I was shown every car I wanted to see, and Darnell custom selected a car just for me! Flagship Motorcars carries a message of hope and today was a true example of human compassion, kindness, and understanding. I was beyond impressed with the exceptional professionalism and high level of respect in which I was treated. As soon as I walked in the door, I was greeted by a smiling, friendly, beautiful ,professional Mercedes Specialist Executive, Darnell. I explained to Darnell every fear and concern that I had about being approved for a lease or car loan, and Darnell put it out of my mind and directed me to some cars she thought I might like. It was exciting because I liked them all, but Darnell could tell I was comforable in the C300 because it had the feeling of the small car I was used to, but it also has all wheel drive! It was easy to tell Darnell about my fears regarding possibly being approved (or not) for a car loan because when I was going through cancer, I had to stop working for ahwile, and I took a setback. I fought the cancer for a few years, but I won the battle and now even though I am now five years cancer free, I was still driving my "bucket" list car that I thought I would never outlive , (but I did!), and, it seemed a little impractical to keep throwing money at repairs for it, and I decided I needed to get something more practical. I, again, expressed to Darnell my uncertainty of my ability to become approved for a lease and realized that it was time to time to find out-mainly because Darnell took the time to go over my finances with me and helped me to see what my options were, and she helped to put my mind at ease avout it. We then ventured out to the lot and took a c300 for a spin. It was easy to drive, and after driving the C300, I was already happy with a car. I moved on to some E series sedans and suvs, but I was too afraid to drive them because they felt too big for me. I was used to a small sports car, but one that did not have all wheel drive. What I really like about the C300 is that it is a sports car and a sedan wrapped in one- will all wheel drive- and just to help me even more, Darnell very generously worked to get the trade- in value of my old car up to this phenomenal and unexpected number, so it was easy to put money down and that was the perfect deal for me.It could not have been sweeter- and the finance team was also extremely compassionate and understanding. I enjoyed meeting everyone who was involved in the deal. I know Darnell was just as excited for me as I was excited for myself and when the finance manager told me I was approved I was overjoyed, and I could tell that it was heartfelt by Darnell. Darnell held my hand every step of the way, and paid special attention to my questions and needs and concerns. I have never felt so pampered by a car dealership anywhere ever. Darnell is by far the best car dealership executive I have ever met. I liked how she helped me think it through and how all the possibilities were explored and Darnell made the best possible solution happen. I traded in my 12 year old z3 Roadster for a beautiful 2013 c300w 4matic! My lease payments are shockingly low. It was a like a very good dream that all happened in a day's work. A day that Darnell worked very hard to assist me in my purchase,even putting her lunch aside. I will never forget how well I was treated by Darnell and how pleasant she made the entire car shopping experience from start to finish.Today, Darnell made it possibe for me to put the past behind me, and leave it all behind- the cancer is over- the bucket car is over- it is time to move on and look to the future. Feeling accepted and approved by the finance team was a huge step for me in moving forward with my financial future. I was so touched by their willingness to help me, and Darnell was able to act as a liaison to help me communicate with them, so we were all on the same page the whole time. I could not be happier to have met the kind people at Flagship. They are number one in my book and I will never go anywhere else because Darnell is the best there is. Wendy New Mercedes driver More

My husband and I are extremely happy with the level of service and profressionalism. Ibe was great to work with from start to finish! He was patient and answered all of our questions. service and profressionalism. Ibe was great to work with from start to finish! He was patient and answered all of our questions. More

This is our third car purchased from Flagship, and specifically from Steve Schepici. We have had many vehicles and other dealership experiences over the years but the 'overall' consistency and perfo specifically from Steve Schepici. We have had many vehicles and other dealership experiences over the years but the 'overall' consistency and performance of this dealership makes it difficult to purchase a car elsewhere. From the incredible service department to the helpful parts group no other dealership has ever been able to excel in every department like Flagship. Dealing with Steve Schepici is like visiting an old friend.. He is incredibly funny,honest and sincere. He is a rarity in the car sales world, in that he has integrity and a genuine personality. It often took more than one visit to purchase a car, however, there was never any pressure tactics and we never felt rushed. I look forward to our next purchase at Flagship and more importantly our time with Steve. More

My wife and I had a very positive experience with Flagship Motors and specifically Matt Birmingham. He was friendly, genuine and forthright. He was exceptionally knowledgeable about Mercedes cars. He Flagship Motors and specifically Matt Birmingham. He was friendly, genuine and forthright. He was exceptionally knowledgeable about Mercedes cars. He went out of his way to be helpful and when there were questions or concerns he responded to them promptly even weeks after the sale. We have dealt with a variety of sales people over the years in many settings and he rates among the best. I would recommend him to anyone buying a Mercedes. He is top notch. More

When I was looking for a low mileage used car I found what I wanted on the HerbChambers.com website. However, I didn't want to just talk to anyone, I wanted to talk to someone who had a great rating at F what I wanted on the HerbChambers.com website. However, I didn't want to just talk to anyone, I wanted to talk to someone who had a great rating at Flagship -- I looked up dealer ratings andthat is how I sent my first email to Matt Birmingham to inquire about the vehicle. Matt let me know that the car was still available and ready for a test drive. I made my visit to the dealership to test drive the car and Matt was great about answering all of our questions. Since I had an interesting trade-in, Matt had to work extra hard for me as his client to get what I wanted. During the negotiations (which took several days due to my trade-in needs) he was patient, professional and courteous. I know he represented Flagship Motorcars very well, and I am sure he had their best interest in mind, but it was clear to me that he cares about his clients needs as well. I know I will seek out Matt again when we are ready to buy a vehicle. A++ Regards, SteveD More