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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,214 Reviews

1,214 Reviews of Flagship Motorcars of Lynnfield

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January 19, 2021

Nathan is the best overall Service or customer service person I have ever met. He is extremely courteous, knowledgeable, accommodating and very efficient. It’s always a pleasure to work with him. More

by Viveky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 12, 2021 -

Flagship Motorcars of Lynnfield responded

Viveky - Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that Nathan provides to our customers and we'll be sure to pass along your kind words. Thank you again and we appreciate your business! - Flagship Motorcars of Lynnfield team

January 13, 2021

Chris McAdams, Arthur Kloak and their team are the best! Since buying my Sprinter they have provided WORLD CLASS SERVICE!!! Great attitude! Great people! Highly recommended! More

by Steve Gerhartz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Kloack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris McAdams
Jan 13, 2021 -

Flagship Motorcars of Lynnfield responded

Steve Gerhartz - Thank you so much for the wonderful review! Chris and Arthur are valued team members and your feedback is a testament to their commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come! - Flagship Motorcars of Lynnfield team

January 07, 2021

Another smooth visit to Flagship Motors service dept. With issues big or small Flagship Service always treats you the same. I brought my wifes car in for a error message on my display and was taken care More

by MikeBren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lopes
Jan 07, 2021 -

Flagship Motorcars of Lynnfield responded

MikeBren - Thank you for this terrific review and for your continued patronage! Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we've succeeded. We're so glad Steve has been able to assist you with your automotive needs. Please feel free to reach out to us with any questions or future auto needs as we are always here to help! - Flagship Motorcars of Lynnfield team

December 20, 2020

Nathan was wonderful. Was prompt, and attentive. Nathan was wonderful. Was prompt, and attentive. Communicated throughout the day. Exceeded my expectations. My best service experience. I have been t More

by Joyce.curtis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Flagship Motorcars of Lynnfield responded

Joyce.curtis - Thank you for your time and recommendation. We truly appreciate hearing feedback from our customers! We're so happy to hear that Nathan was able to provide you with quick and convenient service. Your satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call! - Flagship Motorcars of Lynnfield team

December 10, 2020

Nathan is the best. Always gets me in and out in a timely manner Always there to help and guide me. Extremely friendly and outgoing. More

by cmichitson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Flagship Motorcars of Lynnfield responded

cmichitson - Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoy working with Nathan. We value your business and hope to see you again soon! - Flagship Motorcars of Lynnfield team

November 26, 2020

As usual another great and smooth experience with the service dept at Flagship Motors. Brought my wifes car in for a problem with the radio and nav , was greeted by valets practicing social distancing . More

by MikeBren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lopes
Dec 21, 2020 -

Flagship Motorcars of Lynnfield responded

MikeBren - Thank you for taking the time to post such great comments about your experience with Steve and the rest of the team! We work very hard to provide our guests with exceptional customer service, and it is always a delight to read that our team members are exceeding our customers' expectations. Thank you for your business and we look forward to serving your automotive needs for years to come! - Flagship Motorcars of Lynnfield team

November 23, 2020

All great!!! Service completed in time and running great after. Sat also my and worked, updated as to status every few hours. Thanks very much More

by SteveB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2020

I've owned and driven MB vehicles for sometime now. Needless to say there's maintenance required from time to time. I've purchased and repaired my vehicles in multiple locations. Since coming to Flags More

by Toni D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2020

Ken Julian,sales manager is the best👍 Renna service rep is adorable, efficient. check in is quick. Service excellent. Flagship is the best dealer. I would highly recommend. More

by Lola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Julian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Check in gentlemen, Juan Jimenez, Karl Becker
Dec 11, 2020 -

Flagship Motorcars of Lynnfield responded

Lola - Thank you for taking time out of your day to write this review. We appreciate the kind words and are excited to have you as part of the Flagship Motorcars family! Both Ken and Renna are valued members of the team and we're so happy to know that they took such good care of you. Please let us know if there is anything else we can help with! - Flagship Motorcars of Lynnfield team

November 10, 2020

The recent service on my car was the first time I've worked with Nathan. He was very attentive and accommodating to all my questions. He was able to get the car serviced very quickly...it was ready in More

by Beverly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Flagship Motorcars of Lynnfield responded

Beverly - Thank you for taking time out of your day to write this review. We appreciate the kind words and are excited to have you as part of the Flagship Motorcars family! Nathan is a valued member of the team and we're so happy to know that he took such good care of you. Please let us know if there is anything else we can help with! - Flagship Motorcars of Lynnfield team

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