Flagship Motorcars of Lynnfield

Erin has been my service advisor for at least half a dozen years. Her warm and friendly manner always makes me feel welcome. Her advice on how to weigh my repair options is consistently sound and prac dozen years. Her warm and friendly manner always makes me feel welcome. Her advice on how to weigh my repair options is consistently sound and practical. Erin is a first-rate professional with brains and personality. It is truly a pleasure to deal with her. More

I have been to three different mercedes service shops and this location was exactly the service I was looking for. They give me a loaner every time, help move my kids car seats and the car is always sparking this location was exactly the service I was looking for. They give me a loaner every time, help move my kids car seats and the car is always sparking clean when I get it back. I also feel safe with them in terms of giving me the fairest price on my repairs. Nick is my contact person and has always taken care of me and exceeded my needs. More

Nick, in service was excellent in being prompt and courteous. He also involved Eddie, a technician who provided me with valuable information. The dealership has always been very attentive to my needs. courteous. He also involved Eddie, a technician who provided me with valuable information. The dealership has always been very attentive to my needs. Peter Z., sales rep, has also been helpful as has Charlie the manager. Nice going Nick and Eddie! A pleasure dealing with you! Bill Tsimtsos More

In our experience, Flagship Motorcars of Lynnfield, Ma. has done one thing very correctly - it employs people like Nick Irving who understand the importance of communication when it comes to customer servi has done one thing very correctly - it employs people like Nick Irving who understand the importance of communication when it comes to customer service. Nick has introduced us to our service technician on several occassions - so that the technician can more clearly understand the problem we are having and we can understand more clearly what can be done to correct the issue. Nick's communication skills are very reassuring to us. Mercedes-Benz is not inexpensive. Mercedes-Benz is outstanding VALUE. Drive the car, deal with the people at Flagship like Nick Irving - you'll see. More

nick was great to deal with as always.car vwas ready when promised and he always goes the extra mile.everybody is great from the time you step in from the time you see the cashier it is just a great expierie promised and he always goes the extra mile.everybody is great from the time you step in from the time you see the cashier it is just a great expierience and it would be nice if every buisness could be run that way .nick irving is one of the best guys i have dealt with.thanks jim mccormick More

Al Swirka is "old school" - but it a good way. If you know Al . . . you know exactly what I mean. He has been my service writer for 14 blissful years (and counting). He is a credit to his profession. An know Al . . . you know exactly what I mean. He has been my service writer for 14 blissful years (and counting). He is a credit to his profession. An officer and a gentleman. W. Terrio ............ More

This is my secont car(MB)in a year.My first car (certified MB} was great.I had an air compressor promblem 6 months ago.Take it for service,get a loaner car,go on with my business.A day later they c (certified MB} was great.I had an air compressor promblem 6 months ago.Take it for service,get a loaner car,go on with my business.A day later they call me car was ready.No charge,(under warrandy).Very pleasant experience.In February 2010 About ayear after i buy car,I am in for Regular cervice.They treet me so well that made me by my second car for( my dauhters).A month later a problem with the trunk bring us back to the dealer.Well they take care of that too.So the experience dealing with this dealership is outstanting!!!!Second to none.Exelent!! More

excellent service dept,nick irving provides exceptional customer service.thank you 1111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111 customer service.thank you 1111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111 More

I am the owner of a 2003 Eclass. Each and every time I I am the owner of a 2003 Eclass. Each and every time I have needed any type of service, it has been EXCELLENT and FAST. All issues are always addres I am the owner of a 2003 Eclass. Each and every time I have needed any type of service, it has been EXCELLENT and FAST. All issues are always addressed and taken care of in a timley manner .The staff is excepitional, very professional and helpful. I have in the past and will continue to referred people to this dealership. Thank you More

Everyone at Flagship Motors has been pleasant, helpful, and patient every time, without exception. I am a widow and senior citizen without a great deal of car knowledge. My ML350 was leased in 2006, work and patient every time, without exception. I am a widow and senior citizen without a great deal of car knowledge. My ML350 was leased in 2006, working with a salesman (Peter Wienstroer) who treated me as he would his own mother. I got just the car I needed and was never pressured to add anything unnecessary. This past summer, as my lease was drawing to an end, I was offered a variety of options, each patiently explained to me by Ken Julian and Mark Bartoli. I decided to keep my lease car by first turning it in and then purchasing it as an MB Certifed Pre-owned vehicle. As always, I was given a loaner car at no charge for the few days that my car was in transition. There is a sense of security in owning a quality automobile, but an even greater security in knowing that your dealership is always there to help you in any situation. More