Flagship Motorcars of Lynnfield

Al Swirka is "old school" - but it a good way. If you know Al . . . you know exactly what I mean. He has been my service writer for 14 blissful years (and counting). He is a credit to his profession. An know Al . . . you know exactly what I mean. He has been my service writer for 14 blissful years (and counting). He is a credit to his profession. An officer and a gentleman. W. Terrio ............ More

This is my secont car(MB)in a year.My first car (certified MB} was great.I had an air compressor promblem 6 months ago.Take it for service,get a loaner car,go on with my business.A day later they c (certified MB} was great.I had an air compressor promblem 6 months ago.Take it for service,get a loaner car,go on with my business.A day later they call me car was ready.No charge,(under warrandy).Very pleasant experience.In February 2010 About ayear after i buy car,I am in for Regular cervice.They treet me so well that made me by my second car for( my dauhters).A month later a problem with the trunk bring us back to the dealer.Well they take care of that too.So the experience dealing with this dealership is outstanting!!!!Second to none.Exelent!! More

excellent service dept,nick irving provides exceptional customer service.thank you 1111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111 customer service.thank you 1111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111 More

I am the owner of a 2003 Eclass. Each and every time I I am the owner of a 2003 Eclass. Each and every time I have needed any type of service, it has been EXCELLENT and FAST. All issues are always addres I am the owner of a 2003 Eclass. Each and every time I have needed any type of service, it has been EXCELLENT and FAST. All issues are always addressed and taken care of in a timley manner .The staff is excepitional, very professional and helpful. I have in the past and will continue to referred people to this dealership. Thank you More

Everyone at Flagship Motors has been pleasant, helpful, and patient every time, without exception. I am a widow and senior citizen without a great deal of car knowledge. My ML350 was leased in 2006, work and patient every time, without exception. I am a widow and senior citizen without a great deal of car knowledge. My ML350 was leased in 2006, working with a salesman (Peter Wienstroer) who treated me as he would his own mother. I got just the car I needed and was never pressured to add anything unnecessary. This past summer, as my lease was drawing to an end, I was offered a variety of options, each patiently explained to me by Ken Julian and Mark Bartoli. I decided to keep my lease car by first turning it in and then purchasing it as an MB Certifed Pre-owned vehicle. As always, I was given a loaner car at no charge for the few days that my car was in transition. There is a sense of security in owning a quality automobile, but an even greater security in knowing that your dealership is always there to help you in any situation. More

I purchased my '05 E500 from Flagship and loved the car and it's peformance. Early this year I stated to have some intermitant electrical starting issues. I was never stranded and was always able to get th and it's peformance. Early this year I stated to have some intermitant electrical starting issues. I was never stranded and was always able to get the car started. The service personnel at Flagship were always sensitive to the problem and I always had another vehicle available for my use. The problem was escallated to the highest levels within the Mercedes Corporate organization. After several attempts to replicate the problem failed while it was in for service the service manager recommended that I should persue a trade-in-allowance and replace the car. He was as concerned with the problem and frustrated that the problem could not be replicated and resolved. I then delt with Marc Hoch, General Manager of Flagship. He was very concerned and helpful in offering me multiple options to replace my E500. I was given the fair trade sales price for my car plus a cash incentive. I ended up getting a GL 450. Quite a step up from the E Class and I love the vehicle. Throughout the entire process every person within the Flagship organization was attentive and responsive. I would recommend them highly! They exhibit a real caring for the concerns of their customer! More

Flagship is a world dealership. By far the best automobile experience that I've ever had. Every time I've brought my GL in I was always treated wonderfully. automobile experience that I've ever had. Every time I've brought my GL in I was always treated wonderfully. More

I was in a bind with a broken A/C unit. I needed to get it in and have it repaired, but time would not allow me to go to the dealership. I told them the situation and they took care of everything. I've be it in and have it repaired, but time would not allow me to go to the dealership. I told them the situation and they took care of everything. I've been to many dealers and many brands over the years and by far they are the best.I would highly recommend them. More

Excellent service - friendly and efficient. Have been very pleased over the years. Will recommend Flagship to my friends and family. Will continue to use Flagship in the future for service and sales. very pleased over the years. Will recommend Flagship to my friends and family. Will continue to use Flagship in the future for service and sales. My wife is also a customer and is very pleased with Flagship. Mary and Paul Sepich More

Grace,Mike and service team are the best I've seen so far.The service at flagship Far exceeds any expectations I had. No appointment for service is ever necessary. Just stop by at your convenience drop y far.The service at flagship Far exceeds any expectations I had. No appointment for service is ever necessary. Just stop by at your convenience drop your vehicle off,pick up a loaner that is always provided for you and you're on your way.This is why all my ratings are a 5. Great dealership!!!!!!!! This is how a dealership should be run! More