Flagship Motorcars of Lynnfield

As usual, my service rep Renan pleasantly and competently handled my visit occasioned by the appearance of my car’s engine light which appeared the previous day. I had walked in without an appointment beca handled my visit occasioned by the appearance of my car’s engine light which appeared the previous day. I had walked in without an appointment because l either wanted the problem remedied or assured it was ok to make an appointment for a later date. As luck would have it, my car was fixed while I waited a not unreasonable amount of time in the dealer’s spacious lounge with nearby coffee, snacks, magazines , newspapers and a tv tuned low enough to enjoy reading on my iPad. As soon as he was aware of the timing, Renan explained the problem that had been discovered and the approximate time I could expect to drive away with my car fully repaired. When the car was ready, Renan appeared with my key and the good news that all was taken care of. Renan always makes sure I am fully aware of how the car’s problem is being handled in his usual calm and patient manner. He answers all my questions and makes each visit I’ve had to the dealership’s service department as relaxing and pleasant as such a visit can be. More

A big thank you to Stephen for his outstanding srrvice! The process was smooth, efficient, and much appreciated. Thank you! The process was smooth, efficient, and much appreciated. Thank you! More

Stephan lopes was amazing Always makes my visits smooth and greAt customer service ! Never any issues when I deal with him! smooth and greAt customer service ! Never any issues when I deal with him! More

I’m not always comfortable when dealing with the service department. I always feel that I don’t matter to them because of the way I am talked to. There is one exception, and that person is Jonathan. He make department. I always feel that I don’t matter to them because of the way I am talked to. There is one exception, and that person is Jonathan. He makes me feel like what I say does matter, and took the time to explain issues and why my problem may have happened. Need more service reps like him. More

Excellent dealership experience personnel. Mr Stephen L.is remarkable to work with. Thank you and keep going! Mr Stephen L.is remarkable to work with. Thank you and keep going! More

The work performed resolved the issue. Jake Finnigan did a good job repairing the vehicle. Jake Finnigan did a good job repairing the vehicle. More

Nathan is always helpful and very accommodating. . it is a pleasure to work with him . . it is a pleasure to work with him . More

Number one best dealership hands down. Friendly. I drive all the way from Lowell to bring my car to this dealership only. There a Benz dealer in Burlington and Haverhill, which is closer t Friendly. I drive all the way from Lowell to bring my car to this dealership only. There a Benz dealer in Burlington and Haverhill, which is closer to Lowell and I been to both. and I would still rather go to Lynnfield then any other dealer to get my car serviced. Renan is literally the best rep. Ever. He is so nice so knowledgeable. If he’s not in I don’t bring my car, but that’s just me. More

Very professional and reliable like always, m m m m m m m m m m m m m More

I have been going there for almost 4 years and it's been a great experience I have nothing to complain about. STEPHEN contact in the service department he is very good on what he does I will recommend been a great experience I have nothing to complain about. STEPHEN contact in the service department he is very good on what he does I will recommend him if anyone goes there please ask for STEPHEN you won't regret it More