Back

Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,218 Reviews

1,218 Reviews of Flagship Motorcars of Lynnfield

Sort by
October 05, 2023

I have been a loyal Flagship Motors (Mercedes-Benz) customer for the past 25 years. Renan in service was spectacular as usual. I only buy Mercedes-Benz at Flagship for 2 reasons: 1) Best car, and 2) More

by Professor M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Flagship Motorcars of Lynnfield responded

Professor M., we're honored to have had your loyalty for the past 25 years at Flagship Motorcars of Lynnfield. It's fantastic to know that Renan and our service team continue to meet your expectations. Here's to many more years with Mercedes-Benz!

October 05, 2023

Renan is an outstanding service director. I revisit this dealership because of Renan. Renan is efficient, honest, prompt and kind. I will continue to service my car here. More

by Amy.scicc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Flagship Motorcars of Lynnfield responded

Hey Amy, it's great to know that Renan has been able to provide you with excellent service experiences at Flagship Motorcars of Lynnfield. We appreciate your loyalty and look forward to continuing our relationship in the future! Safe travels!

October 04, 2023

Went in for a new battery and Stephen my service coordinator was very accommodating and described what the technician would be doing. Excellent service! More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Flagship Motorcars of Lynnfield responded

Mary, it's great to know Stephen and our team at Flagship Motorcars of Lynnfield provided you with such a positive experience. We appreciate your feedback!

October 04, 2023

Renan regular service advisor was unavailable so Nathan assisted. Provided clear description and cost of services being done. Car was available sooner than expected. More

by Caz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Flagship Motorcars of Lynnfield responded

We're glad to know that Nathan was able to step in and provide you with clear, efficient service at Flagship Motorcars of Lynnfield. Thanks for the positive review!

October 03, 2023

Very nice people. Car is always cleaner than when I left it. Service is done right the first time. Very nice seating area. More

by SteveB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Flagship Motorcars of Lynnfield responded

Steve, we're glad to know you've had such a positive experience with our team at Flagship Motorcars of Lynnfield. We strive for top-notch service and customer satisfaction. Thanks for your review!

Oct 04, 2023 -

SteveB responded

Thanks for taking such good care of my cars for the past 15+ years!

September 30, 2023

Very Professional and it was a pleasure to have my car service there. Thank yoy More

by Jcsts23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McDaniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Flagship Motorcars of Lynnfield responded

We're so happy to hear it! Thank you for being part of our Flagship Motorcars of Lynnfield family! We'll see you next time!

September 29, 2023

Nathan Haugh is an unsurpassed professional, a service superstar, the leading man on a phenomenal team of hard working, high octane customer service technicians that have been delivering for me for decade More

by Jmclaughlinsr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Julian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Jmclaughlinsr responded

Yes, that is my review

Sep 29, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for the fantastic feedback! We're delighted to hear about your positive experience with Nathan and our dedicated service team. We truly appreciate your continued trust in us over the years. Here's to many more decades of exceptional service!- The Flagship Motorcars of Lynnfield Team

September 28, 2023

Once again Nathan and team provided excellent service! My car was quickly taken in and the wait was very short. More

by Warrenzr1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Flagship Motorcars of Lynnfield responded

We're glad to know that Nathan and our team at Flagship Motorcars of Lynnfield provided you with an excellent service experience! Thanks for the positive feedback and we look forward to serving you in the future. Safe travels!

September 26, 2023

This is an addition to my previous review. Everything was great but I forgot to mention my service rep Renan Marchet. He was excellent …….. More

by aton57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Flagship Motorcars of Lynnfield responded

We're glad to know that Renan provided excellent service during your visit at Flagship Motorcars of Lynnfield. We appreciate the additional feedback!

September 23, 2023

Outstanding customer service from Renan, always very attentive to provide best solution to the customer’s issues. More

by jajc83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Flagship Motorcars of Lynnfield responded

Hi Jajc! We're glad to know that Renan provided outstanding customer service during your visit to Flagship Motorcars of Lynnfield. Our team is always here to help with any issues you may have. Thanks for the review!

...
31
...