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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,230 Reviews

1,230 Reviews of Flagship Motorcars of Lynnfield

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June 10, 2023

The service is as good as the cars they sell. I am happy with Flagship of Lynnfield!!! More

by Osmanabdelrahman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for the kind review! It means a lot to hear that you're happy with the service provided by our team and we look forward to seeing you again next time here at Flagship Motorcars of Lynnfield!

June 10, 2023

Just had my A service at Flagship Motorcars and as usual it was efficient and thorough. Renan greeted me at the door and smoothly guided me through the process. Renan then notified me when the service was More

by Skedenet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for trusting Flagship Motorcars of Lynnfield with your vehicle's service needs! Renan & the team appreciate you taking the time to share your experience and hope to see you again in the future!

June 10, 2023

Always super satisfied with the service provided by Flagship Motorcars of Lynnfield . Nathan is always friendly , professional and goes the extra mile to keep his customers updated of service issue More

by Patsy.emberley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for being a Flagship Motorcars of Lynnfield customer, Patsy! We're happy to hear Nathan & the team continue to exceed your expectations and we look forward to seeing you at your next visit. Take care!

June 10, 2023

The service is excellent and the dealership is comfortable and attractive. Nathan is Service is outstanding. More

by sipplew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Flagship Motorcars of Lynnfield responded

We're glad Nathan and the team are earning your five-star rating! We appreciate your trust in us and look forward to your next visit! Thank you! - Flagship Motorcars of Lynnfield

June 07, 2023

Excellent service with outstanding customer support. Renan was very helpful in solving the issue and was able to provide me with an accurate solution More

by Pinditere
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for the wonderful review! We're so glad Renan was able to provide you with a solution for your issue and we'll be sure to let him know how much you appreciate his excellent service. Thank you for trusting Flagship Motorcars of Lynnfield with your vehicle. We hope we can be of assistance to you again in the future!

June 05, 2023

Stephen was extremely helpful when I confused by appointment with another day. He made the appointment happen for me. Even though it was my error! More

by Tracibostrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you, Traci! Stephen and the team are so happy to have made this a five-star experience for you and hope to see you for your next service visit! We look forward to seeing you again! - Flagship Motorcars of Lynnfield

June 04, 2023

Great service Stephen is the best along with the rest of his team great job! More

by Ekour711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Flagship Motorcars of Lynnfield responded

We're so glad Stephen & the Flagship Motorcars of Lynnfield team continue to earn your support! Thank you for your business and we'll see you next time!

May 30, 2023

Nathan and the entire service team at Flagship Lynnfield are truly first rate, consistently. It is nice, and important, as a customer to be recognized, appreciated, called by name, listened to, and followed More

by paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Flagship Motorcars of Lynnfield responded

We're grateful to you for leaving Nathan and our service team such kind feedback, Paul! It means a lot to us that you found everyone empathetic, kind, and respectful. We strive to make every visit enjoyable for our customers and we're thrilled to see that we've succeeded this time for you! We look forward to making your next service appointment just as great! Thank you for choosing Flagship Motorcars of Lynnfield!

May 29, 2023

Renan helped me on Saturday, he is always very friendly and provides great customer service. Always very helpful. More

by Ever Z.
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for sharing this fantastic feedback with us, Ever! We're happy to hear Renan continues to provide you with excellent service and we look forward to your next visit here at Flagship Motorcars of Lynnfield. Take care!

May 27, 2023

The service agent never called me or returned a call. They had the car for 4 days without even a call back to me. I had to chase every step along the way. In all the car was with the dealer for over 1 More

by philipbullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Haugh
1.0
This rating includes all reviews, with more weight given to recent reviews.
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