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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,215 Reviews
Call Service Center (781) 596-9700

1,215 Reviews of Flagship Motorcars of Lynnfield

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May 20, 2023

Good quick service without unnecessary waiting. Appointment was at 12pm and got my car back by 12:45pm. More

by VPatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2023 -

Flagship Motorcars of Lynnfield responded

We're proud to read your review, and we appreciate you taking the time to share your gratifying experience at Flagship Motorcars of Lynnfield. We're glad our team provided you with efficient and prompt service without any wait time. Thanks for choosing us for your vehicle needs!

May 20, 2023

Nathan from service was great! He helped me right away and when I went in I had an extra problem that he also resolved ASAP. The customer service was incredible. More

by roarosmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renna Elshrafi
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May 23, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for the wonderful review! We appreciate you visiting us here at Flagship Motorcars of Lynnfield and are delighted to hear about the incredible customer service you received from Nathan. Take care and please don't hesitate to reach out if we can assist you with any future automotive needs!

May 19, 2023

Did service A is was fast and easy comfortable waiting room great coffee and snacks very friendly personal. More

by Shirleyh43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renna Elshrafi
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May 22, 2023 -

Flagship Motorcars of Lynnfield responded

Shirley, We're glad you had a positive visit to our service center! We appreciate you leaving us such positive feedback and are glad you enjoyed the coffee and snacks provided! We look forward to seeing you again for your next service visit! Thank you! - Flagship Motorcars of Lynnfield

May 19, 2023

Excellent service and communication on the warranty work carried out on my vehicle. Loaner car was very helpful too. More

by DM
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2023 -

Flagship Motorcars of Lynnfield responded

We're happy to hear that you received excellent service and communication for the warranty work on your vehicle at Flagship Motorcars of Lynnfield. It's great to know that our loaner car was helpful during your visit. We appreciate your business and hope to see you again soon! Thank you!

May 15, 2023

The welcome staff from the time you arrive operates a very good business service that diagnoses and fixes your vehicle quickly. Our service tech Nathan is great to work with and cares about his customers More

by felix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ENTIRE Welcome staff when you first enter the building
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May 17, 2023 -

Flagship Motorcars of Lynnfield responded

We're delighted to have provided efficient and quality service for your vehicle, Felix! It's great that Nathan exceeded your expectations with his attentive service. Thank you for choosing Flagship Motorcars of Lynnfield!

May 12, 2023

I love visiting this location! Craig been very helpful, he always available to answer all my inquiries. I feel very welcome every time I walked in everyone there are professional a More

by Abdelbichou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig , Phil Saissi
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May 16, 2023 -

Flagship Motorcars of Lynnfield responded

Abdelbichou, we're happy to read you had such a great experience purchasing your Mercedes-Benz GLE here at Flagship Motorcars of Lynnfield! We appreciate your positive comments regarding our friendly and professional staff, especially Craig, and how he helped answer all your inquiries. Thank you for trusting us with your business!

May 11, 2023

Wouldn’t bring my car anywhere else. Nathan in service is fantastic and treats me and my vehicle to the best customer service and service to my vehicle in the business. Been having m More

by Quinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2023 -

Flagship Motorcars of Lynnfield responded

Quinn, It's wonderful to hear that Nathan provided you with impeccable customer service during your almost ten years of servicing with Flagship Motorcars of Lynnfield! We're thrilled to have earned your loyalty and trust in our business! Thank you so much!

May 09, 2023

Great place to do business with. nice .service advisor are very helpful and on time More

by Jeanfrancois22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Julian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hannafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Krol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renna Elshrafi
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May 11, 2023 -

Flagship Motorcars of Lynnfield responded

Hi Jean, It makes our day to know that our team has provided great care during your service appointment! Thank you for trusting us with your vehicle! We'll see you next time! - Flagship Motorcars of Lynnfield

May 09, 2023

Nathan and dealership helped me and I would rate them a 10 above and beyond More

by Linda.graf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for the kind review, Linda! We appreciate you giving Nathan & the Flagship Motorcars of Lynnfield team an opportunity to assist you and hope you won't hesitate to reach out if we can be of service again in the future!

May 05, 2023

Fast service, everyone is friendly. The facility is clean and you have many comforts while waiting - snacks, coffee, water, TV. More

by sheena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for your review, Sheena! We're so happy that you had a positive service appointment! -Flagship Motorcars of Lynnfield

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