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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,215 Reviews

1,215 Reviews of Flagship Motorcars of Lynnfield

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May 05, 2023

Good experience, but long wait for an inspection sticker . Renan was my service guy, good job. Thanks, JP See you next week for back ordered wipers. More

by jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for the feedback, JP! We appreciate your patience and hope you won't hesitate to reach out the next time Renan & the team can be of assistance. See you next week! - The Flagship Motorcars of Lynnfield Team

May 04, 2023

Stephen was awesome. Dropped my vehicle off for regular maintenance, recall and a noise that has been lingering for quite sometime. Stephen made sure everything was done More

by Ttammaro2213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Flagship Motorcars of Lynnfield responded

This is what we love to hear! We're so happy that Stephen helped find a solution to your issue. We appreciate your business and look forward to seeing you next time. -Flagship Motorcars of Lynnfield

May 04, 2023

Extremely satisfied with service provided by Mike Daley, Stephen, and Ralph at Flagship Motorcars. Customers are treated respectfully and repairs are completed in a timely fashion. More

by docon917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Daley, Ralph
May 05, 2023 -

Flagship Motorcars of Lynnfield responded

We're thrilled to hear about your positive experience with our team at Flagship Motorcars of Lynnfield! Mike, Stephen, and Ralph are fantastic employees who take pride in their work. We are glad that you felt respected as a customer and that the repairs were completed efficiently. Thanks for sharing!

May 05, 2023 -

docon917 responded

You’re welcome.

May 03, 2023

Flagship The BEST SERVICE! !! That’s why I travel 1.5 hrs! Thank u STEPHEN LOPES SW More

by Suzeestein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Flagship Motorcars of Lynnfield responded

We're so happy Stephen could make this a great experience and appreciate your five-star review! We are grateful that you travel so far to work with us and we look forward to providing five-star care again in the future! Thank you! - Flagship Motorcars of Lynnfield

May 02, 2023

Great service response! Professional scheduling snd diagnosis! On time completion and communication ! Totally satisfied with the visit More

by Rtsantorelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Flagship Motorcars of Lynnfield responded

We're glad to hear you enjoyed your visit! Our team at Flagship Motorcars of Lynnfield always strives to provide professional and efficient service for all our customers. Thank you for sharing your experience with us and we hope to see you again soon.

May 02, 2023

My car is 8 years old - I bought it here and continue to bring it back for regular maintenance because I always receive outstanding service. This dealership makes it clear they want my business and earn it More

by tracy_g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for trusting the Flagship Motorcars of Lynnfield team with your automotive needs! We're truly grateful for all of your support over the past eight years and look forward to serving you for many more. Take care!

April 29, 2023

Service advisor Stephen Lopes gives his customers a true Mercedes quality experience. He is knowledgeable, respectful, and helpful. Mr. Lopes is one of the primary reasons our family continues using Flags More

by MBTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Flagship Motorcars of Lynnfield responded

We're thrilled to hear that Stephen continues to earn your support! Thanks to you & your family for trusting Flagship Motorcars of Lynnfield with your automotive needs. We look forward to seeing you next time!

April 26, 2023

I have been a customer for over 30 years. The quality of their service has been nothing. Short of consistently outstanding! More

by thomas.e.williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hannafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDaniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for being a Flagship Motorcars of Lynnfield customer, Thomas! We're truly grateful for all of your support over the past 30 years and look forward to serving you for many more. See you next time!

April 22, 2023

Nathan was helpful and the service was great since I didn’t have an appointment. The repair was very quick More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for visiting Flagship Motorcars of Lynnfield, Robert! Nathan & the team appreciate your kind feedback and hope you won't hesitate to reach out if we can be of service again in the future!

April 18, 2023

Been with Flagship about 22 years. Always professional and no unnecessary waiting. Renan is extremely knowledgeable and makes customers feel well taken care of. More

by aplf@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy…love driving in and seeing Guy. Very very very helpful and kind. Knows most answers to my many questions over the years
Apr 20, 2023 -

Flagship Motorcars of Lynnfield responded

Having you in the Flagship Motorcars of Lynnfield family for more than 20 years means so much to us! We love knowing that Renan and the team have made each visit so great! We look forward to continuing to earn your business for many years to come! Thank you!

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